Smart and Connected Offices

Offices will be able to facilitate efficient management of the building's resources for increased operating efficiency using smart and connected technologies. Business applications will turn on and off based on usage. Facilities will be notified of peaking energy use. Security alerts will be sent when unidentified people enter the building or when unidentified materials are found.

Virtual Offices

Today's workforce is mobile, with personnel constantly traveling across the globe, and therefore most buildings have occupancy levels of 30 to 50 percent. Virtual business centers will allow professionals to catch up on meetings directly from home.



Coordination and resource management processes will work hand-in-hand with a series of applications, handling micro-scale interfacing with the broader process. For example, a display will be able to help a nurse in the ER allocate patients to rooms in order of priority, with patient information being made available in real time to relevant medical personnel.

Outside of medical centers patients will be able to still receive medical monitoring through a variety of smart technologies. Smart clothing solutions mean that those who undergo medical procedures will have their vital signs monitored almost anywhere they are, not just in a hospital bed. Brain activity, muscle activity, and cardiac performance will all be measure by EKG body sensors, and communicate with a healthcare professional monitoring this.

Emergency Support Service

Applications will help emergency response teams coordinate not only with each other but also with large-scale processes such as water management and traffic control. For example, a screen will be able to be mounted in a fire truck for use by the captain. En route, the captain will be able to verify from this screen that traffic lights are being adjusted and that traffic is being routed away from the truck to expedite arrival. In addition, he will be able to determine, with automated recommendations, where his engine should pull up on arrival. He will be able to inspect and remotely unlock fire hydrants, and observe that water pressure is automatically increased to meet requirements. A map of the internal structure of the affected building will be shown, together with the location of the fire and any victims needing rescue, with recommended routes to reach both. He will be able to verify that certain doors and windows will be automatically unlocked to enable entry. A rescue plan will be able to be established and communicated to his men while en route, freeing valuable time at the scene and thus helping to save lives.


For athletes, sports facilities will be electronically monitored to make sure individuals are not putting themselves in harm's way, or running the risk of damaging themselves through overexertion or incorrect use of equipment. Technology will also allow individuals to automatically capture information on their performance levels and fitness achievements.

Medical consultations will be important, especially for those caring for the elderly who require constant care. For those with chronic diseases, the possibilities of IP monitoring will go far beyond taking someone's temperature. IP monitors will record data 24 hours a day, providing a detailed picture of a person throughout the day. The same monitors will be able to be set to notify caregivers or emergency medical teams if specific measurements rise above or fall below established levels. Text alerts and other simple reminder applications will be able to be used to help a patient take the proper pills at the appropriate times, which is something that becomes increasingly complicated with age.


Smart Stoplight

Stoplights will talk with other intelligent networks and team with global positioning systems (GPS) to disseminate information in real time. They will communicate with one another and with street sensors to control traffic flow and activate buses. And when needed, they will trigger emergency vehicles and direct them through the less travelled paths. With every new connection cities will get smarter and gain the ability to manage transportation flawlessly.


Demand Response Alerts

During emergency periods of peak energy usage, utility companies will send electronic messages to alert consumers about reducing their energy consumption by turning off, or turning down, unessential appliances.

Smart Meters and Variable Pricing

In many areas, electricity prices rise and fall based on demand at that moment. "Smart meters" will let consumers shift energy consumption from high-priced periods to low-priced periods.

Smart Buildings with Smart Appliances

Traditional, stand-alone building control systems will converge onto a common ICT infrastructure that will allow appliances (heating, ventilation, air conditioning, lighting, and so forth) to "talk" to each other, coordinating their actions and reducing waste.

Energy Dashboards

Online energy dashboards will provide real-time visibility of energy usage while suggesting ways to reduce consumption.


Some homes and offices will generate their own electricity locally, using small equipment, such as wind generators, photovoltaics, and fossil-fuel generators with heat reclamation. Many of these devices are now as affordable as energy from utilities and produce 50 percent less greenhouse gases.

Storage and Hybrid Electric Vehicles

Owners of plug-in hybrid electric vehicles (PHEVs) will be able to buy energy when it is inexpensive, store it in batteries, and sell it back to the grid when the price goes up. PHEV drivers will arbitrage the cost of power, while utilities will see fleets of PHEVs supplying power to reduce peaks in demand.

Grid Monitoring and Control

Utilities will install sensors to monitor and control the grid in near real time to detect faults earlier and provide time to prevent blackouts. Buildings will gather, analyze, and display real-time energy use and resident/employee resource-consumption data. Such technology will contribute significantly to environmental sustainability.

Grid Security and Surveillance

Utilities will install surveillance sensors to monitor and secure unmanned, remote equipment that is vulnerable to terrorism. A number of smart and connected buildings and energy proof-of-concept pilots have already been developed.



Technology will bring classrooms into homes. Children who miss school will have access to classes and a library of supplemental materials without leaving the house. Adults will be able to use home classroom technology to earn licenses or participate in continuing education programs. Networked collaboration tools will provide even richer home-classroom experiences.

Waste Management

Wireless monitoring software will track compaction and collection activity. Real-time access to bin capacity data will ensure that trash is neither collected too early, which could be cost inefficient, nor too late, which could result in waste overflow. Real-time data will also facilitate dynamic adjustment to changes in collection conditions, including special events, seasonal usage, pedestrian and vehicle traffic, and weather.

Cities as a Service

Technology will enable cities as a service, bundling urban necessities -- water, power, traffic, telephony -- into a single, Internet-enabled utility, taking a little extra off the top of every resident's bill.


Cisco TelePresence will enable cutting-edge services in areas such as education, security, virtual learning, and concierge services. Songdo IBD will allow residents, visitors, and businesses to experience a technology-enabled lifestyle through digital infrastructure systems designed and built directly into the city's framework.



The way we shop will change. Point-of-sale solutions will make payment processes much simpler by enabling card payments, checking account balances, and completing transactions. Vending solutions will provide real-time stock information, monitor machine activities, and monitor cash collection, giving the employees of the store more time to interact with the customers. Even in the financial world, banks will use vending solutions to evaluate cash assets, ensure printer paper availability, and remotely diagnose and repair issues.


Sport enthusiasts will enjoy a stadium experience redefined by the integration of video, voice, data, and wireless services. High-definition monitors placed throughout stadiums will help regulate traffic, guiding fans to exits at the end of games and providing traffic information. With wireless connectivity, fans will be able to use their own mobile devices to order from the concession stand, watch instant replays, chat with friends inside and outside the stadium, and upload video of the big plays to be shared later.

For those interested in multicultural offerings, exploring the world will not require you to fly halfway around it. A large portfolio of current and historic content from cultures around the globe will be made available on multiple devices without the need to convey physical media, thus ensuring all cultures and nationalities are equally served, irrespective of location.