Business Telephones

A Buyer's Guide

IP business telephones can help small businesses be more efficient, improve existing capabilities, and meet business goals.


Business Telephones

Business telephones offer an ever-growing range of features, benefits, and configurations for small businesses. The most advanced business telephones run on Internet Protocol (IP) networks, which many small businesses use to connect employees, devices, and information resources.

How do you choose from all the business telephones currently available? What is the best way to deploy business telephones for your company?

When evaluating and implementing business telephones, you must:

  1. Understand what your employees need. Business telephones can give your employees more tools to be more efficient. Do they need easy access to rich-media conferencing? Or do they need one phone number that simultaneously rings on multiple devices?
    Business telephones offer many features and capabilities, including:
    • Videoconferencing
    • Mobile softphones
    • Automated attendant
    • Paging and intercom
    • Presence technology
    • Wireless IP capability
    • Integration with a customer relationship management (CRM) system
    • Unified messaging
  2. Be prepared for change. Today's business telephones can improve how daily business transactions are conducted. For example, using wireless IP business telephones, your sales floor staff can quickly check if an item is in stock in your warehouse, without ever having to leave a customer's side.
  3. Talk to your trusted advisor. Consult with your local service provider or reseller to make sure that your business telephones and their features and capabilities will meet your company's short- and long-term business goals.

For more information please visit: Voice and Conferencing