The ability to harness the power of social networking applies to any business that has customers. Which is about every business on the planet. The Cisco Intelligent Network is helping financial institutions place customer sat the center of their operations.
Customer service usually comes at a cost. And all too often, it's the customer who misses out. Now you can serve customers and maintain a healthy bottom line with a solution that lets experts be in multiple places at once. The Cisco Intelligent Network is helping financial institutions everywhere reinvent the customer experience by matching banking specialists with customers in real time.
HOW CAN YOU GIVE
EVERY CUSTOMER A
JUST FOR THEM?
customers can choose their preferred delivery channel (from their mobile device to TelePresence) to get better, more personalized service. And with Cisco Remote Expert Solutions, financial institutions can connect specialized advisors, regardless of where they are located, with customers in real time.
"Today's bank customers expect anytime, anywhere access to their money. They expect banks and their services to be available across channels and devices. And they expect banks to communicate the way they do: using live, streaming video."
HOW BANKS INNOVATE ON THE CISCO INTELLIGENT NETWORK
Connecting with customers has never been more important for banks than now. Cisco Digital Media for Cloud Banking can help. Now, branches can speed up product and services introductions, boost sales productivity and build a consistent corporate culture across all cloud banking locations.DOWNLOAD WHITE PAPER