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CANADA Edition, 16 July 2014
Partner Central Event Calendar My Cisco
Featured News
Listen to the Replay – Cisco Partner Ecosystem: Channel Partner Program Evolution Webcast
In case you missed it, listen to the replay and get the details on the Cisco Partner Program evolution. Find requirements and timelines for the Specializations coming later this year. Listen to the Q&A session and plan for your transition.
Channel Partner Program CSAT Enhancements
Beginning in August 2014 regional score target to maintain your certification or remain compliant for VIP will be eliminated. Moving forward follow-ups will now be required for low scores. There is still a required minimum number of surveys. The requirement for the July 2015 measurement will be to meet the minimum response target and follow up on all low scores from the January measurement.
Cisco Customer Collaboration Upgrade Offer Extended to July 25, 2015
Due to the significant opportunity for the Cisco contact center installed base to migrate from an earlier release to Cisco Unified Contact Center Enterprise (CCE) 10.5 or Unified Customer Voice Portal (CVP) 10.5, the Customer Collaboration Upgrade promotion has been extended.
Customer Collaboration Release 10.5 is Available Now
The latest Customer Collaboration software has started shipping to customers. This release continues to provide consistency across the portfolio, simplify the contact center for improved total cost of ownership (TCO), and help ensure continuous innovation with an ongoing investment in product quality.
Programs and Product Updates
Gain Valuable Knowledge on Security RSA
Are you familiar with the enhancements to the Cisco Security portfolio? Acquaint yourself with the technologies and solutions Cisco has added in response to the huge security breaches recorded lately against consumer information. The RSA Sales and Tech Briefs deliver information to help you recognize opportunities for selling and how to capitalize on those opportunities.
Effectively Position Key Architecture Trends with SalesBytes
Watch SalesBytes today and start selling more. The latest updates on Service Provider Data Center Cloud and Anything-as-a-Service (Xaas) technologies and solutions can be found in the SalesBytes library.
Free Training VoDs: Cisco Prime Collaboration 10.5 Provisioning, Assurance, and Analytics
Six in-depth e-learning videos on demand (VoDs) demonstrate and explain the deployment and configuration tasks for Cisco Prime™ Collaboration 10.5: Provisioning, Assurance, and Analytics—a great free resource for partners and customer system and network administrators.
Updated: Cisco Channel Audit and Policies Document (v5.3)
The Audit and Policies Document, which details the criteria for the Cisco® Silver, Gold, and Cloud and Managed Services (CMSP) Certifications and the Master-level Specializations, has been updated and is now available from the Audit Resource Website.
Training and Resources
Take the “Just Switch It” Partner Profitability Challenge
Get substantial discounts. Grow your margins. “Just Switch It” makes it easy to migrate and upgrade. Watch the video to learn more. Take the challenge and you could win a US $50 gift certificate.
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