Imagine having a unique single view of every customer – from purchases and preferences to complaints and the little things that make a big difference. Your digital network can help you find the information you need to consistently surprise and delight customers.
Turn omnichannel insight into unique experiences. Whether you want to greet customers by name, offer bespoke discounts or play their favorite music, the only limit is your ingenuity.
You need flexibility to capitalize on seasonal demand. Give temporary staff the support to deliver exceptional customer service, while protecting sensitive areas and data access for permanent staff.
Why keep staff tied to tills and workstations? Give them the ability to work anywhere, on whatever device they need. And because more and more devices are connecting to your network, a high- density Wi-Fi guarantees a fast, dependable service.
End-to-end security isn’t just something that becomes active when there’s a threat. A secure store is built on security that’s deeply integrated into the network—not separate from it.
(PWC Total Retail 2017)
(Cisco Annual Cybersecurity Report 2017)
(Information Age, March 2017)
(Cisco Customer Survey, January 2017)