15-16 June, 2016
Ken Boal is Vice President of Cisco Australia & New Zealand (ANZ). He has a twenty-year plus track record in the IT and Communications industry, supporting organisations in the public and private sector achieve transformational change powered by technology. Boal’s responsibility is to lead Cisco in ANZ to achieve growth and technology market leadership. Ken and his team support customers and partners implement new digital business innovations leveraging the Internet of Things and Fast IT, whilst addressing cyber security.
Boal is passionate and committed to working with business and the higher education sector to enhance Australia’s role in the knowledge economy, and the shift to the digital economy. Boal is the President of the Business / Higher Education (B/HERT) Roundtable and was appointed to the Commonwealth Science Council in October 2014.
Prior to joining Cisco, Boal spent 10 years at Anixter Inc/ NetStar, an Asia Pacific network systems integrator as Southern Region General Manager. Boal graduated from the University of Queensland in 1991 with a Bachelor of Electrical Engineering (Communications & Electronics).
He currently lives in Melbourne with his wife and three children.
Vice President, Business Technology and Solutions
As part of our transformation to a leading ICT organisation, Optus Business has created a new Business Technology and Solutions division – and appointed David Caspari as its lead. Along with his team, David is responsible for developing our telecommunications and IT products and solutions.
David has held a number of senior roles in Australia and Asia for global enterprises in the IT product, services and software sectors. He has experience in a wide variety of markets and in businesses at various stages of development – from turnaround and transformation to high growth and expansion.
Before starting at Optus in May 2014, he spent seven years at HP, most recently as Managing Director of HP South Pacific and leading the Enterprise Group. He was previously Managing Director of HP Services (formerly EDS) for Australia and New Zealand.
Earlier in his career, David headed Nortel's wireline operations for Asia Pacific. He then spent a number of years at Cisco, firstly leading its Asia Pacific telecommunications business before being appointed President, India.
As a high-profile, high-performing executive, David provides the leadership that will ensure Optus Business continues to provide outstanding ICT products and services, and value to our customers.
Deputy Commissioner, Service Operations
Craig Fox is the current Deputy Commissioner, Service Operations within the Australian Taxation Office (ATO) and is responsible for the ATO’s IT infrastructure and Vendor Management capability.
Craig is a key member of ATO’s people and capability executive leadership groups. With a leadership and communication style based on openness and understanding, and with extensive leadership experience in organisational and transformational change, Craig is driving Service Operations through an enterprise wide infrastructure transformation program, focussed on improving the staff and client experience and enabling a contemporary ATO workforce.
Service Operations is the central point of accountability for IT infrastructure provisioning and service delivery in the ATO and delivering agile and responsive services to meet the changing environment and expectations of the Government and the community.
During his time in this role, Craig has been responsible for transitioning a range of new external service providers into ATO, creating a mature multi-vendor environment which ensures the ATO has contemporary solutions, delivers process excellence, and ensures that the ATO has the right IT capability to deliver into the future.
Craig also has a long and successful history with the ATO, including the successful implementation of the ATO’s “Easier, Cheaper, More Personalised” (ECMP) Change Program. At the time, this Change Program was the biggest transformation the ATO, with a workforce of over 20,000 staff and a client base of around 14 million entities, has ever undertaken. In terms of scale, size and timeframe, the Change Program was unique in the world, and through it the ATO has positioned itself to be a world leader in tax administration.
A devoted father of three, Craig lives in Canberra with his partner Kristen. When not in the office, Craig enjoys time with his family, the AFL, the sport of kings, and golf.
Craig holds a Bachelor of Business (Accounting) from the Royal Melbourne Institute of Technology (RMIT).
Lyn Goodear, FAHRI
Chief Executive Officer
Lyn was formerly National Manager, Professional Development at AHRI, a position she held from 2005 to 2012.
President Asia Pacific
Uli Gwinner is the President of Steelcase Asia Pacific, the global leader in the office furniture industry, and is responsible for overseeing the Asia Pacific business segment. As veteran in workplace environments, he has worked with numerous Fortune 500 companies to design spaces that inspire, connect and engage employees. He is passionate about insight-led strategy across all levels of a business, from future-thinking opportunity exploration to product design to customer engagement. A lover of the outdoors, Uli is also a competitive swimmer, rower and cyclist.
General Manager, Collaboration
Vaughan has over 15 years experience working in the IT industry within Australia and overseas holding sales and senior management roles representing both hardware and software vendors. Since 2000, Vaughan's endeavours have almost exclusively focused on assisting customers and partners improve their businesses through the wider adoption and increased utilization of unified communications and collaboration technologies.
Allan Pease researches and studies the psychology of selling, relationships and human communication. He teaches simple, field-tested skills and techniques that get results. And he delivers his message in a humorous way, which motivates people to want to use these ideas immediately.
Allan takes you through powerful communication techniques and teaches you how to decode other people's behaviour - and what to do about it. He also reveals how to decode a wide range of subtle clues that appear in meetings, phone calls, negotiations and face-to-face encounters.
Known worldwide as “Mr Body Language”, Allan's own record in the field of selling, motivating and training is equalled by few others. He is a born achiever, starting his career at age 10 selling rubber sponges door to door. At 17, he was the No.1 national salesman for a company selling bed linen, pots & pans. At 21, he was the youngest person ever to sell over $1,000,000 of life insurance in his first sales year and qualify for the Million Dollar Round Table.
He has addressed audiences in 70 countries, and his programs are used by businesses and governments to teach powerful relationship skills. His messages are relevant to any area of life that involves winning people over and getting them to like you, co-operate, follow you or to say 'yes'.
Allan – with co-author Barbara Pease - is one of the world's most successful non-fiction authors, writing 18 bestsellers including 10 number 1 bestsellers such as The Definitive Book of Body Language and Why Men Don’t Listen and Women Can’t Read Maps. His books have been translated into 54 languages and have sold over 27,000,000 legal copies. His television series and #1 Box Office Movie were watched by over 100 million viewers.
Allan is a Professor at Moscow state Technical University & ULIM International University, a Fellow of the Royal Society of the Arts (UK), a Fellow of the Institute of Management, Fellow of the Lifewriters Association, a Paul Harris Fellow (UK), JCI Senator and has been inducted into the National Speakers Association Hall Of Fame.
Vice President and Chief Technology Officer (CTO), Collaboration Technology Group
Jonathan Rosenberg is Vice President and Chief Technology Officer (CTO) of the Collaboration Technology Group at Cisco. In that role, he is responsible for the architecture and overall technology direction of Cisco's collaboration portfolio, and has been focused evolving their technology to address the market transitions in cloud and mobile.
Dr Ric Simes, PhD UPenn, MEc ANU, BComm (Hons) UNSW, FAICD
Dr Ric Simes, has extensive knowledge in public policy, governance, finance, econometrics, economic analysis and strategy. He has held senior positions in the Commonwealth Treasury, academia, Prime Minister Keating’s Office and the private sector before joining what is now, Deloitte Access Economics late in 2005. Ric has led numerous projects within indigenous affairs, analysis of planning and regional development issues, financial services, climate change, energy, transport, water and the digital economy.
Amanda sits at the forefront of workplace design; currently working with a broad portfolio of corporate clients worldwide. Her role encompasses strategy and interior design across the commercial, lifestyle and public sectors and this mix of skills and diversity of knowledge provides a unique, comprehensive and innovative approach to projects for her clients. Amanda has been instrumental in creating some of the most cutting edge workplaces in Australia – which have delivered real business advantage and positive change for the organisation.
Digital Workspace Director
Kath Young is the Digital Workspace Director for IAG, Australasia’s largest general insurer which has been helping people recover from natural disasters, accidents and loss since 1851 through many of our leading brands, including NRMA Insurance, CGU, SGIO, SGIC, Swann, WFI and Lumley Insurance (Australia); NZI, State, AMI and Lumley Insurance (New Zealand); Safety and NZI (Thailand); and AAA Assurance (Vietnam).
As Digital Workspace Director, Kath is responsible for leading the team focused on enhancing the digital experience and workplace for IAG’s 15,000 employees and partners. Kath’s team is comprised of digital collaboration, unified communications, and mobility and workspace technology professionals, all of who use a lean, iterative, design-thinking approach to partner with the rest of the business in order to innovate.
The team works collaboratively with the entire business to provide amazing employee and partner experiences including:
"Collaboration technology is the transformative force for the agile enterprise, especially as the connections among people become critical for innovation and growth. Cisco's Collaboration tools bring people back into the process of collaborating – we've designed our next generation of products and platform to allow you to humanise your workspace."
Rowan Trollope, Senior Vice President and General Manager, Collaboration Technology Group, Cisco