Cisco Connect 2013 UAE

Cisco is pleased to invite you to Cisco Connect 2013, UAE , the evolution of the successful Cisco Expo program you may have attended in the past.

Cisco Connect has evolved because Cisco understands that your business’s needs are changing. Organisations are increasingly seeking solutions that are technically robust and consistent with business strategy and vision. As a result IT decision makers and business decisions makers are working together more closely.

Cisco Connect offers you a combination of technical expertise and business solutions from Cisco and Cisco Partners that are closely aligned to the UAE market; insights from Cisco leadership; and networking opportunities.

The event will provide delegates with a great opportunity to connect, collaborate and communicate with industry peers to experience the latest and most innovative technology trends and to discuss a variety of topics ranging from global megatrends, their societal and economic impact, and the role of technology innovation to address our current and future government and business needs.

Please RSVP by clicking the register button.

We look forward to seeing you at Cisco Connect 2013, UAE.

Kind regards,

Rabih Dabboussi
Managing Director, UAE

Return to Top

March 20th, 2013

Time Data Center & Virtualization Collaboration Borderless Networks SP/IP NGN Architecture
09:45 Welcome to the UAE Cisco Expo Rabih Dabboussi , Managing Director, UAE
10:00 Keynote by Howard Charney, Senior Vice President, Office of the President and CEO, Cisco
11:00 Innovating with a Trillion Smart Objects by Ian Kennedy, Senior Director, Technical Operations, EMEAR
11:45 Unified Access DEMO by Den Sullivan, Head of Architectures and Enterprise, Emerging Theater, Cisco & Rabih Dabboussi, Managing Director, UAE
12:30 Lunch and World of Solutions Tour

Building Secure and Efficient Clouds

Andy Nehme, Regional Business Development Director for MENA

Collaboration Bites: Jabber, Mobility, Conferencing, Social Media, Contact Center, Mid-Market Solutions

 Wael Abdulal, Cisco & Mahmood Lockhat, Senior CRM Specialist, British Telecom

IT Enabling your connected World,

 Ivan Duggan, Head of Switching Technology Sales: Europe, Middle East, Africa & Russia, Cisco


Paul King, Advisor, Threat Intelligence, Cisco

Cisco’s Architecture Vision

Michael J. Koons
 Vice President, WW Systems Engineering & Technology


Journey to Cloud/ Making Cloud Happen

 Scott Manson, Data Center Leader - Turkey, KSA and Middle East ,Cisco & James Spearman  Solution Architect, Cloud & Virtualization- Dimension Data

Innovation in the Virtual Workspace "The Post-PC Era“,

Victor Bishay, Victor Bishay, Collaboration Consultant – UAE, Cisco

The Intelligent Platform for a Connected World

Osama Rasoul, Sales Manager - Network Architectures, Cisco

Software Defined Networking and Use Cases,

Quinton Coelho, Consulting Systems Architect,  Cisco

How Cisco IT solves real world business Problems?

Firas Abras, Regional  IT Leader Emerging


Data center ecosystem and integrated stacks ,

Mark Hosking, Data Centre Sales Manager, Cisco UAE and Farid Khwaja
Senior Consultant – EMIRCOM

Innovation with Visual Communication "From Boardroom to Desktop and Beyond

Mohammed Khamis &  Mohammed Swidan , Director of Sales ,Vision Valley

Next generation context aware security,

Ozgur Danisman, Product Sales Specialist
and Niraj Mathur
BDM - INS Services Practice, GBM

Cloud Service Orchestration and Management with Cisco's Cloud Ready Infrastructure,

Ashley Woodbridge, Systems Engineer, Cisco

17:15 The Real Deal:Real life experiences of customers and ecosystem partners in realizing value with Cisco Unified Data Center.

Education Transformation & 21st Century Learning

Hania Baramki , EMEAR Education Lead, Cisco - Europe, Middle East, Africa and Russia& Anwer Kotob, Public Sector EMEA Education Cisco


Ted Nugent
Transportation- Aviation

SP Mobile Architecture and Mobile Internet,

Abdelrahman Ibrahim, Customer Solutions Architect, Cisco

17:30 Onwards Entertainment & Social networking event

Duncan Mitchell

Duncan Mitchell
Senior Vice President, Emerging Theatre

Duncan Mitchell is responsible for Cisco’s business operations throughout the 84 countries in its Emerging Theatre, a multi-billion dollar operation that encompasses the Middle East, Africa, Russia, and Turkey. He is also a member of Cisco’s Emerging Countries Council.

Cisco’s vision for the Emerging Theatre is to lead emerging country innovation, prosperity, sustainability, and social inclusion through life-changing, intelligent networks.

Previously at Cisco, Mitchell ran the Emerging Markets East Super Region for four years. Before that he served as UK Managing Director for seven years. He joined Cisco in 1996.

Mitchell has a strong interest in Cisco’s Corporate Social Responsibility programs and is currently a member of the company’s Inclusion and Diversity Council, as well as Executive Sponsor of the Energy Advisory Board.

In 2008, Mitchell was awarded a CBE by Her Majesty Queen Elizabeth II, for services to business in the United Kingdom.


Howard Charney

Howard Charney
Senior Vice President, Office of the President

Senior Vice President Howard Charney is a member of Cisco’s Office of the President and Executive Staff and reports directly to CEO John Chambers. He contributes to Cisco’s strategy and direction and advises customers on implementing critical Internet technologies to improve productivity and competitiveness. He is the company’s Executive Sponsor for the Special Administrative Regions of Hong Kong and Macau.

During more than 30 years in Silicon Valley, Charney has overseen the development and proliferation of key technologies that led directly to the global build-out of the Internet. After joining Cisco with the acquisition of Grand Junction Networks, he helped grow Cisco’s new two-tier distribution business to more than US$2.4 billion and, with Cisco’s brand and market momentum, helped turn Fast Ethernet and low-cost switching into fundamental, global Internet technologies.

Previously, Charney founded Grand Junction Networks in 1992. Grand Junction invented Fast Ethernet and lowcost switching, which transformed the economics of switching. In 1980 Charney cofounded 3Com, the progenitor of Ethernet and local area networking. 3Com’s breakthrough technologies enabled Internet access to the desktop.

A licensed patent attorney, Charney belongs to the State Bar of California and the Federal Bar. He sits on the boards of several technology companies and on the advisory board for the Center for Science, Technology and Society at Santa Clara University. He holds bachelor’s and master’s degrees in mechanical engineering from Massachusetts Institute of Technology, and master’s of business administration and juris doctor degrees from Santa Clara University.


Rabih Dabboussi

Rabih Dabboussi
Managing Director, UAE.

Rabih Dabboussi, Managing Director, leads the Strategic Service-Providers Business in Cisco’s Emerging Theater.

Rabih joined Cisco in 1996 as a software engineer in RTP, NC. He worked in the Internetworking Operating System (IOS) development area on Cisco’s core routing platforms for six years, before spending a further six years in a worldwide customer-facing and consultancy role in the Service-Provider Technology Group’s Mobile Business Unit.  Rabih has a very strong consultancy and architecture background focused on mobile products and technologies to accelerate the adoption of IP technologies and mobile.  Rabih led a consultancy team that helped grow Cisco’s mobile business worldwide, introducing numerous new products and technologies as the mobile world embraced IP and the internet. 

Along his journey, Rabih has achieved US technology patents that have helped differentiate Cisco’s products and solutions, whilst living and working in the US, Europe, Asia and the Middle East. 


Ian Kennedy

Ian Kennedy
Senior Director,
Technical Operations, EMEAR.

Ian Kennedy leads the Systems Engineering organisation at Cisco Systems for the Europe, Middle East, Africa and Russia (EMEAR) region.

Ian and his team are focused on developing ICT solutions leveraging the impact of the network as a platform for business transformation across multiple vertical sectors and building architectural blueprints for the delivery of advanced network-based services into these sectors.

Ian spends time communicating Cisco's technology vision and strategy, and the associated business benefits to industry consultants, analysts and the media. Most recently, this includes discussing the future impact of the Internet of Things, the industrialization of the Internet and the emergence of cloud-based services which can take advantage of the global scale of IP networks and the public Internet.

Having joined Cisco in 1998 as a consulting engineer, he subsequently became a Distinguished Systems Engineer for his work on global network architectures within the Financial Services sector.

His career now spans 35 years, designing and managing the implementation of ICT solutions across corporate networks in a wide range of industry sectors, including petro-chemical, retail, financial services and the Public Sector.

Ian is a Fellow of the Royal Society of Arts and a Patron of the UK charity RECLAIM which works with disadvantaged young people. He is also Chair of Sharp Futures, a social enterprise focused on job creation for young people and is on the Operational Board of the Centre of Excellence for Business Growth, Trade & Inward Investment in the North West region of the UK. He is a Chartered Engineer and a Chartered IT Practitioner, a Member of the IET, BCS & IEEE, and is a BCS Certified IS Consultant. He holds a First Class BSc Honours degree from the Open University.


Abdelrahman Ibrahim

Abdelrahman Ibrahim
Solutions Architect – Strategic Service Providers SSP Segment

Abdelrahman is a solution architect for strategic service providers in emerging markets, he spends more than 10 years in Telcom and SP industry evolution both in Wireline and Mobile space, and is working with customers into their transition to the next generation SP architecture in the middles east, Europe and Africa.

Abdelrahman focus includes mapping SPs business challenges and capturing Telco market transitions into new architecture and technologies.

He has technical experience in IP/MPLS architectures and applications, Transport/Optical, Mobile architecture (3GPP/IMS)  2G/3G/4G infrastructure.


Andy Nehme

Andy Nehme
Regional Business Development Director for MENA

Andy Nehme is Intel Corporation’s Regional Business Development Director for Middle East and North Africa.  He has been working in the Middle East for the last fifteen years with many large enterprise and government accounts on their ICT strategy and directions. Andy currently leads Intel’s business development efforts thru a team of highly experienced professionals who function as trusted advisors and technology experts to bring Intel’s Digital Transformation efforts to the region.


Ashley Woodbridge

Ashley Woodbridge

Cloud Service Orchestration and Management with Cisco's Cloud Ready Infrastructure - VMDC

Ashley Woodbridge is a System Engineer within the UAE team. He join Cisco Qatar in 2007 and has had a number of roles covering Oil and Gas, Finance and Service Providers. He specialises in Data Centre, Virtualisation and Security


Den Sullivan

Den Sullivan
Head of Architectures and Enterprise, Emerging Markets, Cisco.

Den is responsible for helping customers in 84 countries align their business priorities with their IT strategies. His role is to demonstrate how an architectural approach to IT can help businesses thrive in a world where people want to share rich media with anyone, anywhere, on any device, at any time - securely, reliably, and seamlessly.

Prior to his role as Head of Architectures and Enterprise for Emerging Markets, he was CIO for a sales region that spanned Latin America, Africa, the Middle East and Eastern Europe.

Under his leadership, the IT Group made significant investment to support tremendous growth in the region. This meant transforming the organisation’s foundational infrastructure while providing a portfolio of new capabilities such as Telepresence, and additional video and collaboration technologies.

Den joined Cisco, and the IT Architecture Group, in 2000. He was responsible for several large-scale advanced technology programmes including the initial portfolio of Virtual Private Networks, Wireless and IP Telephony services. In 2003 he managed the transition of the European, Middle East and Africa WAN to a Multicast MPLS network, the first of its kind globally.

Prior to joining Cisco, Den held a number of management positions in utilities, public sector and consulting.

Den lives in Dubai with his young family and has run the London Marathon on ten occasions.


Anwer Kotob

Anwer Kotob
Public Sector Education EMEA – Cisco Systems.

Since October 2007 Anwer Kotob has been working in a team of Public Sector and Education specialists within Cisco Systems working with the region's education authorities and other government agencies on education transformation initiatives and the use of ICT (Information and Communication Technologies) to impact the national social and economic development. With primary focus on the K-12 and vocational education sectors, Anwer has also led projects in higher education and shared services within government agencies.

In the ten-year period between Oct. 1997 and Oct. 2007, Anwer has served in various consulting and managerial capacities within Cisco Systems focusing primarily on Systems Engineering Management and Technical & Solution Architectures in support of service providers and major deployments.

Prior to joining Cisco, Anwer held various technical managerial positions including, the Service Delivery Manager at Omnes (a Schlumberger- Cable&Wireless company focused on network integration and ISP services to Telcos, ISPs and the Oil Industry), and before that he was Director of Networking Services at Telematics. Anwer achieved CCIE (Cisco Certified Internetwork Expert) status in 1994 while working for Telematics.

Anwer holds a master's degree in Computer Science and another master's degree in Civil Engineering both from North Carolina State University.


Hania Baramki

Hania Baramki
EMEAR Education Lead, Cisco - Europe, Middle East, Africa and Russia.

Hania is Cisco’s Regional lead for the Education Vertical responsible for Europe, Middle-East, Africa and Russia. Based in Dubai, Hania has been working for Cisco for the past six years. She has been focusing on Public Sector for the past 4 years, advising Ministries and departments of Education as well as local governments on their ICT strategies and assisting them in formulating a vision and an ICT roadmap to address innovation and economic sustainability.

Prior to joining Cisco, Hania was a Senior Consultant at Cap Gemini Ernst & Young where she focused on Strategy, and operational Efficiency for the Manufacturing and Financial sectors

Hania has over 20 years of multi-national diversified experience and has worked in a wide range of countries: Turkmenistan, South Africa, Jordan, Hungary, UAE, France and Mexico. Hania holds a Bachelor's degree in Electrical Engineering from Union College, Schenectady, NY, and an MBA from Weatherhead School of Management, Case-Western Reserve University, CL, OH.


Ivan Duggan

Ivan Duggan
Head of Switching Technology Sales: Europe, Middle East, Africa & Russia

Ivan is has overall responsibility for development and execution of Cisco’s switching sales strategy for the EMEAR and leads the Sales and Business Development activities to enhance customers productivity, profitability and lower costs through better use of intelligent network.

Ivan joined Cisco 14 years ago and has a diverse background of both domestic and international sales experience, holding various leadership positions leading operations in Cisco Ireland, In these roles Ivan was responsible for building strategic sales strategies and also served as a key spokesperson to influence the media and government on the importance of technology to drive innovation and economic growth. He also led the Architecture and Solutions team in EMEAR, where he was responsible for delivering customer & Partner success through Transformative Networking (created by his team) and customer relevant solutions propositions.

With more than 25 years’ experience in the data communications industry, Ivan has worked for both local and global telecommunications organisations. Before joining Cisco, Ivan worked with Alcatel for six years and previous to that with a reseller in the telecommunications sector for five years.


Firas Abras

Firas Abras
Regional IT Leader Emerging,

Firas Abras leads IT across Emerging Theater at Cisco. Prior to his current role, he lead the Cisco  TelePresence Global Deployment Organization which delivered the world's largest install-base of high-definition TelePresence and video conferencing in human history. Before joining Cisco, Firas worked at Deloitte Consulting, Dell, SAIC and Keane on Management Consulting, Virtualization, Transformational Infrastructure, communication &collaboraion, and Mergers& Acquisition. He is an alumni of the University of Southern California in Los Angeles School of Engineering. His passions include evangelizing the role of technology and multi-national companies around The Great Digital Divide initiative and the next generation workforce opportunities in the Middle East and Africa.


Farid Khwaja

Farid Khwaja
Senior Consultant – EMIRCOM UAE
CCIE R&S, CCIE SP (15449)

Farid has been with Emircom since 2006 as a consultant for Service Providers and large enterprise accounts. In the last 7 years with Emircom, Farid has worked extensively with leading service providers across EMEA Region; Etisalat, Vodafone, du, MOBILY and Saudi Telecom to name a few.

Farid specializes in service architecture, design, service delivery platform implementation and service operations for fixed services providers. Farid has experience in launching hosted, managed services offerings for Telco’s in EMEA region.

Farid has over 15 years of experience in IT & Telecommunication sector. Prior to his engagement with Emircom, Farid was working with Convergys Corporation, a US based IT & Business Process outsourcing services provider.



James Spearman
Solution Architect

With a fifteen year track record in the Information Technology Industry, James Spearman comes with a solid technology infrastructure background.

After completing his studies in Informations Systems (with French), from Staffordshire University, James started his career focused on predominantly server infrastructure. With a view of total solution management, James continued to include middleware and system support in his portfolio.

 After several years of focusing on technology infrastructure solutions, James joined the world of digital media and undertook ownership of the create team, product development and technology architecture. With client experience improvement as a main driver, James moved to adopting virtualization technologies until he finally joined Dimension Data UAE as a solutions architect for both virtualization and cloud.

James has worked across many territories, which includes the United Kingdom, South Africa, France, Thailand, Singapore and China. James has been based in the United Arab Emirates for two years with his main focus on benefits gained from fast cloud deployments and cloud enablement for Dimension Data's key clients.


Michael J. Koons

Michael J. Koons
Vice President, WW Systems Engineering & Technology
Cisco Systems, Inc.

Mr. Michael Koons is the Vice President of Technology and Systems Engineering for the Global Systems Engineering organization for Cisco Systems. He is responsible for the field engineering and technology strategy for all the architectures within Cisco. In these technology areas, Mike focuses on strategy, network architecture, product placement and engineering. Mike is responsible for building the bridge between Cisco’s technology solutions and our customers’ business imperatives while ensuring the SE community is influential throughout this business process.

Michael has 23 years of networking and telecommunications experience. He started his career within the Bell System working for Bell Atlantic in various engineering and operational roles. He joined Cisco in 1996 as a systems engineer and has worked in several technical and leadership roles while supporting many different market segments in the field sales group. He previously served as the technology lead for Global Segments and Architectures (GSA) where his primary function was to align the SE organization around Engineering, Architectures and our technical strategy.

Michael has been active in several industry groups including USTA, ATIS and others. He has served on the ATIS Technology Council as the representative for Cisco focusing on common industry issues such as Network Optimization, Cloud Applications for Service Providers and CDN Federations. Michael and his family reside in Parker, Colorado.


Mark Hosking

Mark Hosking
Data Center Sales Manager, UAE.

Mark is responsible for Cisco's Data Center Sales and Channel Business Development in the UAE. He re-joined Cisco in 2010 as part the Data Center Architecture team tasked with introducing Cisco's Unified Computing System to the Emerging Markets theatre.

Mark has extensive experience in IT automation, virtualization, and cloud services, gained as a founding member of BladeLogic team in EMEA, which after a successful IPO in 2007, was acquired by BMC software in 2008. Prior to re-joining Cisco Mark worked for Vodafone UK as part of the team responsible for creating demand for Vodafone's cloud based services for application mobility, secure remote access, and unified communications.

He is passionate about the value that Cisco is able to deliver in the data center, and his key focus is to help clients take advantage of data center initiatives such as server consolidation, virtualization and IT process automation, in the shift in IT towards the Cloud.

Mark lives in Dubai with his wife and three daughters.


Mohammed Khammis

Mohammed Khammis
Collaboration Systems Engineer

Based in Dubai in the United Arab Emirates,  Mohammed Khamis is Collaboration Consultant Systems engineer for Cisco in UAE ,  As Specialized on Telepresence and video my role involved working alongside sales, services and R&D to help shape the fulfillment channel and to act in sales engagements as a key product specialist.



Mohammed Swidan

Mohammed Swidan

Mohammed Swidan is the Director of Sales for Vision Valley looking after the entire sales operation in Vision Valley.

Mohammed Swidan started his career in Cisco as a sales account manager, he spent few years looking after different territories in the gulf region.

Swidan spent a few years with Cisco selling and advising different client base on the Cisco end to end solution. He then joined TANDBERG to be focused on the Video & Telepresence technology and its role in the industry.

Post the Cisco acquisition of TANDBERG, Mohammed became part of the Telepresence and Video Business Unit advising and consulting clients on how Video and Telepresence can transform their day to day operation.


Mahmood Lockhat

Mahmood Lockhat
BT Contact director, Middle East and North Africa, BT Global Services

Mahmood has a wealth of experience in the contact centre industry, having worked in it for the past 12 years. He started his career as Solution Designer at Adastral Park, BT’s central research hub in Ipswich, UK, followed by different roles within BT.

His experience stretches from business development to consultancy, design and delivery of multi-site contact centre solutions for large strategic customers from a variety of sectors, including finance, government, health, retail, travel and aviation. Mahmood has in-depth knowledge of technologies used in contact centre industry, including Avaya, Aspect, Cisco, Genesys, Verint, Nice, and Symon.  

In his current role as BT Contact director for the Middle East and North Africa region, Mahmood works with large strategic customers and partners in determining the business value of BT’s Contact Centre solutions, helping them develop their road maps and strategy to enhance customer experience.

Mahmood actively participates in social welfare activities and loves spending time with his family.


Niraj Mathur

Niraj Mathur

12+ years’ experience in the IT industry in leading organizations i.e. Gulf Business Machines and Dimension Data. Currently Niraj leads the Security Practice in for GBM across the Gulf (except KSA). He has completed 6 years in the Gulf Region in various capacities ranging from Technical Consultant to leading the Security practice for all GBM countries. Niraj has been instrumental in launching many initiatives to provide a holistic approach towards Security solutions and services to all GBM clients.

Gulf Business Machines has been operating in the Gulf (except Saudi Arabia) since 21 years and is a leading Solutions and Services provider for over 1000 clients across the 7 countries (including Pakistan) of operation.

Niraj has a Bachelor of Engineering (India) and a MBA degree (Dubai). Certifications include ISO 9001 Lead Auditor.


Osama Rasoul

Osama Rasoul
Sales Manager, Borderless Networks Architectures Cisco Systems - UAE.

With more than 16 years of communications networking & IT experience, Osama Rasoul is currently the Sales Manager for Borderless Networks Architectures.

Osama is responsible for Cisco's foundational Routing & Switching, Security, Mobility and Acceleration technologies Business Development and Product Sales across the UAE, driving an end-to-end architecture for borderless network services - EnergyWise, TrustSec, Motion, Application Velocity, and media optimized network

Osama's vast career spans across Product Sales, Engineering, Pre-Sales and Management functions at major networking and telecommunication companies in the region, and he comes with a strong technical background and long history of successful accomplishments

He joined Cisco in 2006 and since then, he holds many positions, Osama previously led the Systems Engineering team for Qatar, Oman, UAE, & the Channel team,

As before joining Cisco, he held various positions during his 9 years in one of Cisco's partner where he served as a Network Support Manager and Presales Manager, Throughout his career,

Osama holds a B.Sc. in Electrical Engineering, Communications and Electronics, University of Technology with many Cisco certifications include CCIE R&S, CCIP, CSS1 Security, CCDP, CCNP, CCDA, CCNA and many other industry-respected certifications.


Ozgur Danisman

Ozgur Danisman
Security Sales Manager/Architectures

Mr. Ozgur Danisman has more than 15 years of experience in IT, with a specific focus on information security more than 10 years. Having completed his double major in Computer and Electronics Engineering, he joined Turkish GSM operator Turkcell. He then continued his career at Vodafone Net fulfilling the roles of Information Security Manager, and Managed Security Services Manager. He later worked at Check Point Software Technologies as Regional Sales Consultant. He is now working as Security Sales Manager at Cisco responsible for Middle East region. Ozgur also has security certifications like CISSP, CISA, and CSM, and is a welcomed speaker in well known security summits.


Paul King

Paul King
Advisor, Threat Intelligence
Cisco Systems

Paul is Advisor to the threat intelligence team. Reporting to the Chief Security Officer (CSO) he advises on a broad range of security matters, and specialises in advanced threats. Paul carries out research into the detection of sophisticated targeted attacks, especially using big data analysis techniques. This work also covers insider threats. He works very closely with commercial organizations, especially within the financial and government sectors.

In his current role Paul also represents Cisco in various UK Government departments such as the Home Office and Law Enforcement Agencies. Paul represents Cisco on the UK's Centre for Protection of National Infrastructure’s (CPNI) Information Exchanges where he is currently the chairman of one Information Exchange.



Quinton Coelho
Consulting Systems Architect

Joined Cisco April 2006 as System Engineer for the Service Provider team in South Africa with focus on Mobile Operators. Recently relocated to Dubai as a Consulting Systems Architect focusing on Fixed and Mobile operator requirements and driving cross architecture adoption.


Scott Manson

Scott Manson
Data Center Leader - Turkey, KSA and Middle East.

Scott joined Cisco in September 2010 as Regional Manager for Emerging Markets, following a year long tenure managing joint sales opportunities between BMC Software and Cisco across Europe, Middle East and Africa.

Since moving to Cisco Scott has been focused on selling the Cisco Data Center Business Advantage proposition across all verticals in Europe and the Middle East, and currently manages a team of Data Center Product Sales Specialist, covering KSA, Middle East and Turkey.

Scott has over 15 years of experience in Information Technology.  His technology background includes Data Center management, middleware and application technologies.


Ted Nugent

Ted Nugent

Ted has been with Cisco for 5 years and has been focussed on Aviation for Cisco during this period.

Ted is a qualified Communications engineer having held positions in Defence, Railways, Satellite and Specialist Communications manufacturers.  Roles have included Engineering Management, Project Management, Product Management and Sales and Marketing as well as Business Development.

Technologies with which Ted has been involved have ranged from HF and PMR radio through to specialised Command and Control systems used in Public safety and aviation, Satellite and traditional digital communications and of course Cisco’s vast range of networking and collaboration technologies.

Recent projects that Ted has been involved have included Collaborative Innovation rooms for EADS Airbus, Interactive kiosks for BAA, Warehouse of the Future for Logistics Companies and the Next generation of In Flight entertainment and Cabin Communications for Airbus.


Victor Bishay

Victor Bishay
Victor Bishay, Collaboration Consultant – UAE

Victor is the technical lead for Cisco’s Collaboration Architecture Portfolio in the UAE. In this role he is responsible for helping customers align their business needs with customized solutions that help them drive productivity and impact their day to day operations. Victor has been instrumental in supporting some of the largest enterprise and service provider environments in the region, helping them deliver the next generation workplace for their end users. In doing so Victor has garnered a strong reputation in the industry as a trusted advisor supporting Cisco’s customers, partners and account teams on Cisco’s unified communications and customer care solutions. One of his main focus areas has been how to enable commercial customers and service providers to quickly roll out and envision the promise provided by Cisco's collaboration technologies.


Wael Abdulal

Wael Abdulal
Collaboration Sales Manager,
Collaboration Technologies, UAE.

As the Collaboration Sales Manager for UAE, Wael is responsible for Cisco's Collaboration and Business-Video Strategy, Sales and Channel Business Development.

Wael joined Cisco in 2006 initially as a Business Development Manager for Unified Communications and Contact Center for the Gulf region. During his career at Cisco, Wael has led the sales development of many of Cisco's Unified Communications and Wireless products including TelePresence, Unified Messaging, Contact Centre, MeetingPlace and Webex (voice, video, and data conferencing), IP Video conferencing, Telephony and Wireless Telephony. Wael has also led the Unified Communication business development for various verticals including Healthcare, Aviation, Education, Oil & Gas, Defence and Hospitality.

Wael is a key player in developing the Services Provider business for Unified Communications Applications, Hosted/Managed Telephony, Hosted/Managed TelePresence and Hosted/Managed Contact Center. He has held many seminars and events for various SPs in the Gulf region addressing Managed Services.

Wael started his career as an Software Engineer for Lucent Technologies in 1996 where he managed the software development and implementation of Contact Centers for outsourcers in Europe and the Middle East. He graduated from the Technical University of Budapest as a Software Engineer. His hobbies include squash and swimming. Wael lives in Dubai with his wife and two boys.




Intel® is the Main Technology Sponsor



Intel® (NASDAQ: INTC) is a world leader in computing innovation. The company designs and builds the essential technologies that serve as the foundation for the world's computing devices. Additional information about Intel is available at and




About BT

BT is one of the world’s leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, BT Retail, BT Wholesale and Openreach.

In the year ended 31 March 2012, BT Group’s revenue was £18,897m with profit before taxation of £2,445m.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

For more information, visit

About BT in Middle East and North Africa

BT has been present in the Middle East and North Africa with direct sales operations since 1985. Today, customers are served from a regional hub in Dubai and local teams in Oman, Bahrain, Morocco, Egypt and Pakistan. In Saudi Arabia, BT operates through BT Al Saudia, a joint venture between HRH Prince Abdulaziz bin Sattam bin Abdulaziz Al-Saud and BT. Established in 1989, BT Al Saudia is an official channel partner of BT Global Services in Saudi Arabia. It employs a staff of 200 technical and sales specialists.

BT provides one of the most advanced and secure networked IT services to multinational organisations in the region, helping them meet their mission-critical requirements. It also enables the region’s telecoms operators to achieve their competitive and expansion objectives.

Notable local customers include The Emirates Group, Etihad Airways, Jumeirah Group and the National Bank of Abu Dhabi. BT works closely with local and regional telecoms operators, such as Etisalat, du, STC, Viva Bahrain and Qtel.

BT announced an ambitious investment plan into the fast growing economies of Turkey, Middle East and Africa in February 2012. As part of the programme, new BT network nodes have been added in the region and new capabilities developed in the areas of Unified Communications and Collaboration (UCC), Customer Relationship Management (CRM) and security management. Industry specific solutions aimed at the financial services industry and logistics have also been made available locally.

Dimension Data

Dimension Data

Accelerate your ambition

A global specialist IT services and solutions provider, Dimension Data helps clients plan, build, support and manage their IT infrastructures. We apply our expertise in networking, converged communications, security, data centre solutions, advanced infrastructure, Microsoft and contact centre technologies with our skills in consulting, integration and managed services to create customised solutions and help our clients achieve their business goals.

In addition to a 29-year history of technical knowledge in our areas of focus, we are one of a handful of organisations with expertise in the management of multi-vendor, multi-geography, multi-cultural environments. A Cisco Gold Partner in 33 countries, including the UAE, we are also proud to be one of four organisations worldwide with Cisco Global Certification.

Founded in South Africa in 1983, Dimension Data today employs 14,000 people in over 50 countries worldwide, including a team of close to 150 highly skilled individuals in the UAE. Combining our technology expertise, global service delivery capability, and entrepreneurial spirit, our team stands ready to help you to harness the power of technology and accelerate your business ambitions.

Emircom - Chris




Emircom is a Leading System Integrator in UAE and KSA, specializing in Telecom and ICT with a great emphasis on selected technology verticals namely Data Center, Video, Security and Services. For nearly 3 decades we have been the ICT partner of choice for many customers and global vendors. Our customer base includes service providers companies, government organizations, educational institutions, finance houses and health care organizations.

At Emircom, organizational and personal growth is not separated from each other. It can be fuelled only by acting with Integrity in everything we say and do. Building a strong reputation comes from fulfilling commitments, constantly building on and zealously guarding our credibility.

Backed by a team of highly qualified professionals, a powerful vision, and a strong management, Emircom is poised to take its rightful place as trendsetters in pursuit of excellence.

GBM logo

Gulf Business Machines - GBM

Founded in 1990, Gulf Business Machines (GBM) is the leading IT solutions provider in the region fulfilling the IT requirements of local, regional and international organisations in the GCC.

GBM is the sole distributor for IBM– excluding selected IBM products and services –throughout the GCC, except for Saudi Arabia. GBM’s momentum was further enhanced in 1999, when the team secured the Cisco portfolio. Today GBM holds the highest level of recognition in the region from Cisco, Gold Partner status, in addition to the Cisco Borderless Network Architecture Specialized Learning Partner status. Just recently GBM achieved Customer Satisfaction Excellence Gold Star from Cisco a designation that recognizes GBM for delivering outstanding customer service to customers in the GCC.

This is complemented with Cisco Advanced Technology Provider (ATP) specializations in TelePresence (TP- ATP), Video Surveillance (VS_ATP), Outdoor Wireless Mesh (OWM- ATP), Identity Services Engine (ISE-ATP) and Mobile Internet Technology (MIT-ATP).

Today, GBM Intelligent Network Solutions (INS) is the region’s leading networking solutions provider with over 170 experts in networked computing, INS brings together the skills, expertise and resources to offer consulting, integration, deployment and network support throughout the gulf.

INS provides customers with a portfolio of solutions that captures the value of fully human-optimized IT infrastructure. Designed especially for the market’s current needs and business requirements, INS offers intelligent creative solutions that adapt to the customers’ requirements to provide them with the benefits of four key areas which include secure mobility, video collaboration, social media and cloud computing.

INS intelligent network solutions portfolio covers Routing & Switching; Mobility; Voice and Unified Communications; TelePresence & Video; and Contact Center Solutions, in addition to Data Center, Physical Security, Audio Visual and Cabling Solutions.

GBM INS is one of the few networking solutions providers that address the need to shift the networking solutions space from traditional Systems Integration to Human Systems Integration.

For more information, pls visit:

Vision Valley

Vision Valley

Vision Valley is a leader in solutions and services for the Middle East and North Africa telecommunications, networking and information technology industries.  Our areas of expertise lie in next-generation technologies such as mobile applications, collaboration, networking and wireless connectivity.  Our services include site surveys, installation, commissioning, integration and maintenance for all clients including major mobile operators; as well as consultancy services that support mobile technology solutions.  We support and provide services from major vendors’ networking systems, enterprise applications, advanced broadband wireless and video conferencing technologies. Additionally, we offer network analysis, network management, advanced systems integration, connectivity solutions and project management.

Vision Valley is, first and foremost, a systems integrator.  Systems Integration is critical to Vision Valley’s operation and the ability of our technical teams to take a solution and refine it to meet the needs of individual clients is key to our success.  We integrate a customer’s most important business processes with state-of-the-art IT solutions across the spectrum of Vision Valley’s operations including wireless technology, video communications, software, business applications and IT security.


Alpha Data

Alpha Data

Founded in 1981, Alpha Data is the UAE's leading multi-disciplined systems integrator with offices in Abu Dhabi and Dubai. The company has built long-term client relationships based on mutual trust and respect.

With a team of over 700 qualified personnel, Alpha Data provides complete end-to-end solutions in the following areas of expertise: Networks and Telecommunications, Infrastructure Cabling, Enterprise Computing, ELV Multimedia and Security. Each of its specialist areas is backed up by highly qualified presales and post sales support teams who handle both project implementation and post-sales support. Alpha Data's team have both high level industry certification & in depth experience in their respective fields.



B-Smart business is to provide applications that complement the IP Telephony Systems. Some applications are vertical specific, i.e. Healthcare. Others are commodities, i.e. Billing, IP Fax, Voice/Video Recording, and Attendant Console.

Serving you is our business. Satisfying you is our success. We supply, install, configure, commission, train, & support. Let us be your One Stop Shop for all your IPT & UC Applications requirements.



Citrix Systems, Inc. (NASDAQ:CTXS) transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Internet users each day and it partners with more than 10,000 companies in 100 countries. Annual revenue in 2011 was $2.21 billion. Learn more at



Verba Technologies, represented by Electech in the Middle East, is a leading provider of call recording and quality management solutions for unified communications and contact center platforms that support voice, video and telepresence devices. Verba solutions expand unified communications platform capabilities with reliable, scalable call recording and quality management technology. Founded by industry veterans from the call recording, unified communications, contact center and software development fields with over 60 years of combined experience, Verba takes an innovative approach to call recording and quality management by offering a product with more features, better technology and a lower price point.

Deployed at leading financial institutions, security companies and call centers, the Verba Recording System provides an open and flexible software-only approach to help companies lower total cost of ownership. Since it is based on open software standards and technologies, the Verba Recording solution overcomes the limitations of proprietary hardware to provide businesses worldwide with technological flexibility.

Using the Verba Recording System, businesses can record all media in a single, unified system that’s easy to use, quick to search and accessible anywhere at any time. At Verba, our mission is to provide leading-edge products and services with superior value proposition for businesses across all industries.

Verba solutions can help your business better manage risk and compliance, develop quality assurance and increase productivity to gain a competitive edge. For more information please refer to the following videos:

Schneider Electric

Schneider Electric

As a global specialist in energy management with operations in more than 100 countries, Schneider Electric offers integrated solutions across multiplemarket segments, including leadership positions in Utilities & Infrastructure, Industries & Machines Manufacturers, Non-residential Building, Data Centres & Networks and in Residential. Focused on making energy safe, reliable,efficient, productive and green, the Group's 140,000 plus employees achieved sales of 24 billion euros in 2012, through an active commitment to help individuals and organizations make the most of their energy.



BIOS Middle East

Our Mission: To help our customers use better technologies to capture more of today’s Profits and drive more of tomorrow's Growth.

At BIOS we believe: “When used correctly, better Technology really does equal better Profits”.

An example reference of the work we do and the value we bring can be seen here – a case study video for OSN tv  

We are a Systems and Cloud Integrator based in the UAE.

Almost all of our IT services, solutions and support initiatives are designed with an ROI that is measurable in mind. We are ranked the number 1 partner for Cisco Datacenter technologies, NetApp Flexpod as well as being the largest VMware partner by market share in UAE. If you’d like to find out how you could run your datacenter more efficiently or discover how  to role out Virtual Desktop Infrastructure cost effectively, come and visit us at Cisco Connect.

Our core consultant focus is on Cloud Computing Services, Virtualization, Storage, Disaster Recovery, Backup Technologies, Unified Computing, VDI, Unified Communications, Wireless and IT Security Solutions. These IT services are supported by the highest levels of accreditation across a range of leading Vendors and backed by BIOS 24/7 Support and IT Managed Services.

Recent awards include:

2011- ITP: Innovation awards System Integrator of the Year

2012 – Cisco: Datacenter Partner of the year

2012 – CNME: System Integrator hall of fame

2013 – NetApp: Partner of the year



CommScope® has played a role in virtually all the world’s best communication networks. We create the infrastructure that connects people and technologies through every evolution. Our portfolio of end-to-end solutions includes critical infrastructure our customers need to build high-performing wired and wireless networks. As much as technology changes, our goal remains the same: to help our customers create, innovate, design, and build faster and better. We’ll never stop connecting and evolving networks for the business of life at home, at work, and on the go.



We want to keep you moving on the Fast Lane

Fast Lane is one of the leading IT Training companies worldwide with offices spread over all five continents. Our team of subject matter experts is committed to providing corporations and individuals in the IT industry with training and professional services of superior value and quality. We continuously aim to exceed the expectations of both - our customers and the vendors we represent.

Fast Lane moves forward by identifying and exploring key technology areas required by businesses and assisting organizations with the implementation of these technologies. Our goal is to uphold our status as the foremost provider of networking training by maintaining professionalism, outstanding technical mastery and executional excellence.

Fast Lane's global presence enables us to provide the best possible quality to our students when it comes to IT training. We want to add concrete value to the career of every student by increasing the level of education and making them experts in their specific fields.

We believe that teaching is more than just imparting knowledge it is inspiring change.

Global Knowledge

Global Knowledge

Global Knowledge is a leading and innovative learning provider with over 20 years experience of providing best in-class learning solutions. We work in partnership with our customers to deliver flexibility, value and service. We develop innovative programs to ensure that every aspect of the learning development, delivery and administration of courses work to our client's benefit.



IPMagix delivers value to businesses by extending full solutions to all users on the network hence improving user productivity, driving new efficiencies and revenue, enhancing customer service and intensifying overall satisfaction.

IPMagix develops functionalities through a limitless combination of GUI-based applications on IP Telephones, IPTV, and mobile devices.

IPMagix serves:

  • Hotels
  • Enterprises/Ministries
  • Schools/Universities
  • Airports
  • Banks



Lancope, Inc. is a leading provider of network visibility and security intelligence to defend enterprises against today’s top threats. By collecting and analyzing NetFlow and other types of flow data, Lancope’s StealthWatch® System helps organizations quickly detect a wide range of attacks from APTs and DDoS to zero-day malware and insider threats. Through pervasive insight across distributed networks, including mobile, identity and application awareness, Lancope accelerates incident response, improves forensic investigations and reduces enterprise risk. Lancope’s security capabilities are continuously enhanced with threat intelligence from the StealthWatch Labs research team.Lancope’s StealthWatch System is a key component of the Cisco Cyber Threat Defence Solution. For more information, visit


THE LEVITON ADVANTAGE - Solutions for Every Industry

Part of an over 100 year old company, Leviton Network Solutions was created in 1986 to meet the growing need for telecommunications and high speed data technologies. Today, the division provides complete copper, fiber and power network connectivity for enterprise, data center, service provider and residential applications. These can be bundled with electrical products, lighting and energy management systems, and more from the greater Leviton family of companies. All are designed to work together to provide the connectivity, control, and security needed for today’s communications systems. Choose from thousands of standard offerings, or customize virtually any product to meet more specialized needs.

Leviton also provides unparalleled local services and support. Our local warehousing facilities stock large quantities in copper and fiber optic products enabling us to fulfill orders within days. Expect real-time support from our sales, technical, marketing and logistics functional teams to meet your end-to-end requirements.

For more information, visit – or email -




Panduit is a world-class developer and provider of leading-edge solutions that help customers optimize the physical infrastructure through simplification, agility, and operational efficiency. Panduit's Unified Physical InfrastructureSM (UPI) based solutions give enterprises the capabilities to connect, manage and automate communications, computing, power, control and security systems for a smarter, unified business foundation.



Redline Communications is a manufacturer of specialized backhaul radios that offer a point-multipoint, Layer-2 IP backbone which connects a Cisco Core network to edge devices in the field.  Manufactured for industrial M2M applications and offering reliable performance of over 100 Mbps up to 20 miles in extreme environmental conditions.


Journey to Cloud Journey to Cloud
Making Cloud Happen

Scott Manson - DCV Leader KSA, ME, TURKEY
James Spearman - Solution Architect, Cloud and Virtualisation
(PDF - 1,475 KB)
Accelerate Your Cloud Journey Accelerate Your Cloud Journey
James Spearman
Dimension Data - Solutions Architect Cloud
(PDF - 2,767 KB)
Software  Defined Networking and Use Cases Software Defined Networking and Use Cases
Quinton Coelho
Consulting Systems Architect
(PDF - 5,620 KB)
Collaboration Bites Collaboration Bites
Cisco Connect Dubai
(PDF - 911 KB)
How Cisco IT and CIO Solve Real World Business Problems An Introduction to Cisco on Cisco How Cisco IT and CIO Solve Real World Business Problems - An Introduction to Cisco on Cisco
Firas Abras
IT Leader – Emerging Theater
(PDF - 7,047 KB)
Data Center Ecosystem & Integrated Stacks Data Center Ecosystem & Integrated Stacks
Mark Hosking -Data Center Lead for Cisco UAE& Oman
Farid Khwaja –Sr. Consultant Emircom
(PDF - 2,218 KB)
Building Secure and Efficient Clouds Building Secure and Efficient Clouds
Business Development Director, MENA
(PDF - 8,482 KB)
IP in Aviation IP in Aviation
R.W. (Ted) Nugent
EBG Aviation
(PDF - 1,552 KB)
Cloud Service Orchestration and Management with Cisco VMDC Cloud Service Orchestration and Management with Cisco VMDC
Ashley Woodbridge
Systems Engineer
(PDF - 4,684 KB)
Building Secure and Efficient Clouds Cyber Security How Cisco Protects

Paul King
Advisor, Threat Intelligence
(PDF - 10,095 KB)
IT enabling your Connected World IT enabling your Connected World
Ivan Duggan
Head of Switching Technology Sales,
(PDF - 4,934 KB)
The Internet of Everything and the Path Ahead The Internet of Everything and the Path Ahead
Howard Charney
SVP, Office of the CEO and COB
(PDF - 5,068 KB)
The Internet The Internet of Everything and the Path Ahead
Howard Charney, SVP
Office of the CEO and COB
(PDF - 4,767 KB)

Atlantis, The Palm

Atlantis Hotel, Crescent Road, The Palm Jumeirah, Dubai, United Arab Emirates.


Click for interactive map

Click for venue map

Contact Information

For General Enquiries
Email :
Call : +971 4 426 0000

For Room Reservations
Email :
Call : +971 4 426 2000

For online Registration Support, Please Call 800-044-0119 or Email

Intel® is the Main Technology Sponsor for Cisco Connect UAE 2013

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries

Intel® is the Main Technology Sponsor


Events sponsored by

  • btsaudi
  • dimension data
  • emircom
  • GBM
  • Vision Vally
  • alpha
  • bsmart
  • Citrix
  • Electech-Verba
  • Schneider Electric
  • BIOS
  • commscope
  • fastlane
  • gk
  • ipmzgix
  • Lancope
  • leviton
  • panduit
  • Redline