概要

このドキュメントでは、RTMTにアクセスできない、または使用できない場合に、Cisco Unity Connection(CUC)CLIからログを収集するためのファイルパスについて説明します。

前提条件

要件

このドキュメントに特有の要件はありません。

使用するコンポーネント

このドキュメントの情報は、CUC 10.x、11.x、12.xに基づくものです

このドキュメントの情報は、特定のラボ環境にあるデバイスに基づいて作成されました。このドキュメントで使用するすべてのデバイスは、初期（デフォルト）設定の状態から起動しています。対象のネットワークが実稼働中である場合には、どのようなコマンドについても、その潜在的な影響について確実に理解しておく必要があります。

背景説明

CUCはリアルタイム監視ツール(RTMT)を提供し、トレース収集を簡素化します。RTMTは、ユーザがサービス名を選択し、選択したサービスのトレースを収集できるようにする論理名のリストを提供します。 CLIを使用してファイルを直接見つけると便利な場合があります。このドキュメントでは、RTMTチェックボックスをCLIファイルの場所にマッピングします。トレースファイルと場所はバージョンによって異なります。ただし、このドキュメントは CUC 11.5

CUC Secure Shell(SSH)経由でログを取得するには、次のパスを使用します

注：ログを収集する前に、外部SFTPサーバが設定され、アクセス可能であることを確認してください。

注：CUC*:このサービスはCisco Unifiedサービスアビリティで表示されますが、Cisco Unity Connectionはサポートされません。

++ :12.xバージョンでのみ使用可能

** :12.5バージョンでのみ使用可能

サービス

CLI コマンド

これらのサービスが実行されているアプリケーション

Connection Branch Sync Service

file get activelog cuc/diag_CUCESync*

CUC

Connection CMデータベースイベントリスナー

ファイルgetactivelogcuc/diag_CuCmDbEventListener

CUC

Connection Conversation Manager

file get activelog cuc/diag_CuCsMgr*

CUC

接続データベース

file get activelog cuc/informix.log

CUC

Connection DBイベントパブリッシャ

file get activelog cuc/diag_DbEventPublisher*

CUC

接続データベースプロキシ

file get activelog cuc/diag_CuDbProxy*

CUC

Connection Digital Networking Replication

file get activelog cuc/diag_CuReplicator_*

CUC

接続ファイルの同期

file get activelog cuc/diag_CuFileSync*

CUC

接続グループウェアキャッシュサービス

file get activelog cuc/diag_CuGalSvc*

CUC

Connection IMAP Server

file get activelog cuc/diag_CuImapSvr*

CUC

接続Jetty

file get activelog jetty/*

CUC

Connection License Managerサーバ

file get activelog cuc/diag_CuLicMgrSvr*

CUC

Connection Mailbox Sync

file get activelog cuc/diag_CuMbxSync*

CUC

接続メッセージ転送エージェント

file get activelog cuc/diag_CuMta*

CUC

Connection Mixer

file get activelog cuc/diag_CuMixer*

CUC

接続通知

file get activelog cuc/diag_CuNotifier*

CUC

接続レポートデータハーベスタ

file get activelog cuc/diag_CuReportDataHarvester*

CUC

接続SMTPエージェント

file get activelog cuc/diag_SMTP*

CUC

Connection Server Role Manager

file get activelog cuc/diag_CuSrm*

CUC

Connection Smart License Managerサーバ++

file get activelog cuc/diag_CuSlmSvr*

CUC

Connection SpeechViewプロセッサ

file get activelog cuc/diag_SttService_*。

CUC

Connection System Agent

file get activelog cuc/diag_CuSysAgent*

CUC

Connection Tomcatアプリケーション

file get activelog cuc/diag_Tomcat

CUC

Connection Voice Recognition Transport

file get activelog cuc/diag_cuvrt_*

CUC

Connection Voice Recognizer

file get activelog cuc/diag_NSSserver_*

CUC

Boot Logs

file get activelog syslog/boot*

CUC/CUCM

Cisco AMC Service

file get activelog cm/trace/amc/log4j/amc*

CUC/CUCM

Cisco AMC Service AlertLog

file get activelog cm/log/amc/AlertLog/*

CUC/CUCM

Cisco AMC Service CallLog

file get activelog cm/log/amc/CallLog/*

CUC/CUCM

Cisco AMC Service DeviceLog

file get activelog cm/log/amc/DeviceLog/*

CUC/CUCM

Cisco AMC Service PPRLog

file get activelog cm/log/amc/pprlOG/*

CUC/CUCM

Cisco AMC Service ServerLog

file get activelog cm/log/amc/ServerLog/*

CUC/CUCM

Cisco AMCサービスログ

file get activelog cm/log/amc/ServiceLog/*

CUC/CUCM

Cisco AXL Web Service

file get activelog tomcat/logs/axl/log4j/axl*

CUC/CUCM

Cisco Abort Transaction Spooling

file get activelog cm/log/informix/ats/*

CUC/CUCM

Cisco Audit Event Service

file get activelog cm/trace/auditlog/sdi/audittrace*

CUC/CUCM

シスコ監査ログ

file get activelog audit/AuditApp/Audit*

file get activelog audit/vos/*

CUC/CUCM

Cisco CAR Web Service

file get activelog tomcat/logs/car/log4j/car*

CUC/CUCM

Cisco CCM DBL Web Library

file get activelog tomcat/logs/dbl/log4j/dbl*

CUC/CUCM

Cisco CCM NCS Webライブラリ

file get activelog tomcat/logs/ncs/log4j/ncs*

CUC/CUCM

Cisco CCM PD Webサービス

file get activelog tomcat/logs/pd/log4j/pd*

CUC/CUCM

Cisco CCMAdmin Web Service

file get activelog tomcat/logs/ccmadmin/log4j/ccmadmin*

CUC/CUCM

Cisco CCMRealm Web Service

file get activelog tomcat/logs/ccmrealm/log4j/ccmrealm*

CUC/CUCM

Cisco CCMService Web Service

file get activelog tomcat/logs/ccmservice/log4j/ccmservice*

CUC/CUCM

Cisco CCMUser Web Service

file get activelog tomcat/logs/ccmuser/log4j/ccmuser*

CUC/CUCM

Cisco CDP

file get activelog cm/trace/cdp/sdi/cdpd*

CUC*/CUCM

Cisco CDP Agent

file get activelog cm/trace/cdragent/log4j/cdragent*.log

file get activelog cm/trace/cdragent/log4j/cdragentThreadDump.log

CUC*/CUCM

Cisco CallManager Cisco IP Phone Services

file get activelog tomcat/logs/ccmcip/log4j/ccmcip*

CUC/CUCM

Cisco Certificate Change Notification

file get activelog platform/log/certCN*

CUC/CUCM

Cisco Certificate Change Notification Service

file get activelog platform/log/certCN*

CUC/CUCM

Cisco Change Credentialアプリケーション

file get activelog tomcat/logs/changeredential/log4j/changepin*

CUC/CUCM

Cisco Common User Interface

file get activelog tomcat/logs/cui/log4j/cui*

CUC/CUCM

Cisco ControlCenter CLI

file get activelog cm/trace/ccmservice/log4j/ccmservice*

CUC/CUCM

Cisco DRF Local

file get activelog platform/drf/trace/drfLA*

CUC/CUCM

Cisco DRF Master

file get activelog platform/drf/trace/drfMA.log

file get activelog platform/drf/log/*

CUC/CUCM

Cisco Database Cli Output

file get activelog cm/trace/dbl/*

CUC/CUCM

Cisco Database Installation Service

file get activelog cm/trace/dbl/sdi/*.sql.log

file get activelog cm/trace/dbl/sdi/installdb/dbl_installdb*

file get activelog cm/trace/dbl/sdi/installdb*.log.err

CUC/CUCM

Cisco Database Layer Monitor

file get activelog cm/trace/dbl/sdi/dbmon*

CUC/CUCM

Cisco Database Library Trace

file get activelog cm/trace/dbl/sdi/dbl*.log

CUC/CUCM

Cisco Database Notification Service

file get activelog cm/trace/dbl/sdi/dbnotify*

CUC/CUCM

Cisco Database Replicator Trace

file get activelog cm/trace/dbl/sdi/replication_scripts_output.log

file get activelog cm/trace/dbl/sdi/startrpc.log

file get activelog cm/trace/dbl/*.log

file get activelog cm/trace/dbl/sdi/dblrpc.*

CUC/CUCM

Cisco Device Activation Service **

file get activelog tomcat/logs/ccmact/log4j/*

CUC*/CUCM

Cisco Dialed Number Analyzer

file get activelog tomcat/logs/dna/log4j/*

CUC/CUCM

Cisco Dialed Number Analyzer Server

file get activelog cm/trace/dnaserver/sdi/*

CUC/CUCM

Cisco DirSync

file get activelog cm/trace/dirsync/log4j/dirsync*

CUC/CUCM

Cisco Discovery Responderサービス

file get activelog /platform/log/mdns*

CUC/CUCM

Cisco E911 Service

file get activelog tomcat/logs/e911proxy/log4j/e911proxy*

CUC/CUCM

Cisco Extension Mobility

file get activelog tomcat/logs/em/log4j/emservice*

CUC*/CUCM

Cisco Extension Mobilityアプリケーション

file get activelog tomcat/logs/em/log4j/emapp*

CUC*/CUCM

Cisco External Call Control Service

file get activelog tomcat/logs/cucmeccs/log4j/cucmeccs*

CUC/CUCM

Cisco GRT Communication Web Service

file get activelog tomcat/logs/grt/log4j/grt*

CUC/CUCM

Cisco Informix Database Service

file get activelog cm/log/informix/*

CUC/CUCM

Cisco IP Manager Assistant

file get activelog tomcat/logs/ipma/log4j/ipma_ChangeLog.log

file get activelog tomcat/logs/ipma/log4j/service.log

file get activelog tomcat/logs/ipma/log4j/ipma_CtiClient.log

file get activelog tomcat/logs/ipma/log4j/ipma_Security.log

CUC/CUCM

Cisco Log Partition Monitoring Tool

file get activelog cm/trace/lpm/sdi/lpm*

CUC/CUCM

Cisco Log4jinit Servlet

file get activelog tomcat/logs/log4jinit/log4j/log4jinit*

CUC/CUCM

Cisco RIS Data Collector

file get activelog cm/trace/ris/sdi/ris.txt

CUC/CUCM

Cisco RIS Data Collector PerfMonLog

file get activelog cm/log/ris/csv/PerfMon.cs

CUC/CUCM

Cisco RTMT Web Service

file get activelog tomcat/logs/rtmt/log4j/rtmt*

CUC/CUCM

Cisco RisBean Library

file get activelog tomcat/logs/risbean/log4j/risbean*

CUC/CUCM

シスコのロールベースセキュリティ

file get activelog tomcat/logs/rbs/log4j/rbsaccess*

CUC/CUCM

Cisco行情報スプール

file get activelog cm/log/informix/ris/*

CUC/CUCM

Cisco SOAP Web Service

file get activelog tomcat/logs/soap/csv/*.csv

file get activelog tomcat/logs/soap/log4j/soap*

CUC/CUCM

Cisco SOAPメッセージサービス

file get activelog tomcat/logs/soapmessage/log4j/soapmessage*

CUC/CUCM

Cisco SSO

file get activelog platform/log/ssoApp*

file get activelog sso/policyagent/

file get activelog tomcat/logs/ssosp/log4j/*.log

CUC/CUCM

Cisco Serviceability Reporter

file get activelog cm/trace/rtmtreporter/log4j/rtmtreporter.log

CUC/CUCM

Cisco Serviceability Reporter AlertReport

file get activelog cm/report/rtmtreporter/AlertRep/AlertRep*

CUC/CUCM

Cisco Serviceability Reporterコールアクティビティレポート

file get activelog cm/report/rtmtreporter/callActivitiesReport/CallActivitiesReport*

CUC/CUCM

Cisco Serviceability Reporter DeviceReport

file get activelog cm/report/rtmtreporter/DeviceRep/DeviceRep*

CUC/CUCM

Cisco Serviceability Reporter PPRReport

file get activelog cm/report/rtmtreporter/PerformanceRep/PerformanceRep*

CUC/CUCM

Cisco Serviceability Reporter ServerReport

file get activelog cm/report/rtmtreporter/ServerRep/ServerRep*

CUC/CUCM

Cisco Serviceability Reporter ServiceReport

file get activelog cm/report/rtmtreporter/ServiceRep/ServiceRep*

CUC/CUCM

Ciscoストアドプロシージャトレース

file get activelog cm/trace/dbl/sdi/spltrace*

CUC/CUCM

Cisco Syslog Agent

file get activelog cm/trace/syslogmib/sdi/syslogmib*

CUC*/CUCM

Cisco Tomcat

file get activelog tomcat/logs/catalina*.*

file get activelog tomcat/logs/host-manager.*

file get activelog tomcat/logs/admin.*

file get activelog tomcat/logs/diagnostic-memory.*

file get activelog tomcat/logs/diagnostic-info.*

file get activelog tomcat/logs/localhost_access*.txt

file get activelog tomcat/logs/manager.*

file get activelog tomcat/logs/diagnostic-threads.*

file get activelog tomcat/logs/*.hprof

file get activelog tomcat/logs/localhost*.log

CUC/CUCM

Cisco Tomcat Security Logs

file get activelog tomcat/logs/security/log4j/security*

CUC/CUCM

Cisco Tomcat Stats Servlet

file get activelog tomcat/logs/tomcatstats/log4j/tomcatstats*

CUC/CUCM

Cisco Trace Collection Service

file get activelog cm/trace/tct/log4j/tct*

CUC/CUCM

Cisco Trust Verification Service

file get activelog cm/trace/tvs/sdi/tvs*

CUC/CUCM

Cisco UXL Web Service

file get activelog tomcat/logs/uxl/log4j/UXL*

CUC/CUCM

Cisco Unified Mobile Voice Access Service

file get activelog tomcat/logs/ccmivr/log4j/ccmivr*

CUC/CUCM

Cisco Unified OS Admin Web Service

file get activelog tomcat/logs/cmplatform/log4j/cmplatform*

CUC/CUCM

Cisco Unified OS Platform API

file get activelog tomcat/logs/platform-api/log4j/platform-api*

CUC/CUCM

Cisco Unified Reporting Web Service

file get activelog tomcat/logs/cucreports/log4j/cucreports*

CUC/CUCM

Cisco User Data Services

file get activelog tomcat/logs/cucm-uds/log4j/cucm-uds*

CUC/CUCM

Cisco WebDialer Web Service

file get activelog tomcat/logs/webdialer/log4j/webdialer*

CUC/CUCM

Cisco WebDialerRedirector Web Service

file get activelog tomcat/logs/redirector/log4j/redirector*

CUC/CUCM

cronログ

file get activelog syslog/cron*

CUC/CUCM

Event Viewer-Application Log

file get activelog syslog/CiscoSyslog*

CUC/CUCM

Event Viewer-System Log

file get activelog syslog/messages.*

CUC/CUCM

FIPSログ

file get activelog platform/fips/*

CUC/CUCM

Host Resources Agent

file get activelog platform/snmp/hostagt/*

CUC*/CUCM

IPT Platform CLI Created Reports

Hardware:file get activelog platform/log/SystemReport-*.tgz

Platform:file get activelog platform/log/platformConfig-*.tar

SE Linux：file get activelog syslog/security-diagnostics.tar.gz

CUC/CUCM

IPT Platform CLI Logs

file get activelog platform/log/cli*

CUC/CUCM

IPT Platform Cert Monitor Logs

file get activelog platform/log/certm*

CUC/CUCM

IPT プラットフォーム CertMgr ログ

file get activelog platform/log/certMgmt*

CUC/CUCM

IPT Platform Cluster Manager Logs

file get activelog platform/log/clustermgr*

CUC/CUCM

IPT Platform GUI Logs

file get activelog tomcat/logs/iptplatform/log4j/iptplatform*

CUC/CUCM

IPT Platform IPSecMgmt Logs

file get activelog platform/log/ipsecMgmt*

CUC/CUCM

Install File Signing

file get activelog platform/log/authenticate*

CUC/CUCM

Install and Upgrade Logs

file get install *

CUC/CUCM

Kerneldumpログ

utils os kerneldump enable

file get activelog syslog/messages*

file get activelog syslog/CiscoSyslog*.*

file get activelog cm/log/ris/csv/PerfMon.*

file get activelog syslog/boot.*

CUC/CUCM

MIB2 Agent

file get activelog core/mib2agt/mib2agt*

CUC*/CUCM

メールログ

file get activelog syslog/maillog*

CUC/CUCM

Mgettyログ

file get activelog mgetty/*

CUC/CUCM

NTPログ

file get activelog syslog/ntp*

file get activelog syslog/sd_ntp*

CUC/CUCM

パケットキャプチャログ

file get activelog platform/cli/packets*

CUC/CUCM

プラットフォーム管理Webサービス

file get activelog tomcat/logs/platform-api/log4j/*

CUC/CUCM

プラットフォーム通信Webサービス**

file get activelog tomcat/logs/platformcom/log4j/*

CUC/CUCM

Prog Logs

file get activelog cm/trace/ccm/Proglogs/*.*

file get activelog cm/trace/cti/Proglogs/*.*

CUC/CUCM

SARログ

file get activelog sa/sar*

CUC/CUCM

SELinux logs

file get activelog platform/selinux_startup*

file get activelog syslog/security-diagnostics*

CUC/CUCM

SNMP Master Agent

file get activelog platform/snmp/snmpdm/*

CUC*/CUCM

SOAP – 診断ポータルデータベースサービス

file get activelog tomcat/logs/dp/log4j/dp*

CUC/CUCM

セキュリティログ

file get activelog syslog/secure*

CUC/CUCM

Service Manager

file get activelog platform/log/servm*

CUC/CUCM

サービス登録ログ

file get activelog platform/servreg/*

CUC/CUCM

スプーラログ

file get activelog syslog/spooler*

CUC/CUCM

System Application Agent

file get activelog platform/snmp/sappagt/*

CUC*/CUCM