This article reviews the Primary AP tools – Troubleshooting Tools section of the web user interface.
If you are unfamiliar with terms in this document, check out Cisco Business: Glossary of New Terms.
Applicable Devices | Firmware Version
Diagnostic utilities make life easier by enabling easy access to understand the condition of a network. Tools
included with these devices are:
Radius – Authenticates users entering the network via designated active directory server
HTTP-Proxy Socket – Tests both the port and IP address of a given HTTP proxy
Ping – Attempts to verify connectivity between the device’s IP address and an address designated by you
DNS – Domain Name Service - ensures connectivity to a designated DNS server
Click Advanced > Primary AP Tools.
Click the Troubleshooting Tools tab.
Once the page loads you will have the options noted in the introduction.
Radius is a common authentication method that most of our users will be familiar with. You can find the Radius
configuration guide here: Configure Radius
You must have created a wireless local area network profile WLAN; this step is covered in the above linked
configuration guide. We’ve selected a WLAN Profile titled CBWEnterprise.
Enter the username and password of a user that is located within the Active
Click Start to initiate the test.
You will receive a notification of pass/fail.
Enter the IP address you intend to test, in our case we’re pinging the IPv4 address 192.168.1.1.
The test will either succeed or fail across 3 attempts.
Note: The Ping Test field accepts only IPV4 addresses. If you need to query a domain to confirm availability, use
the DNS option.
Enter the domain name you wish to test, in our case we’ve left it at the default Cisco.com.
The test will either succeed or fail.
There is an option to “Begin All Tests”, in this case you could save a little time by filling in the Radius, Ping
and DNS fields.
There you have it, the Primary AP Tools – Troubleshooting can be a quick and valuable means of testing basic
connectivity of some of our most critical tools.
If you are interested in learning more about mesh wireless, check out any of the following articles: