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Solución de colaboración alojada de Cisco (HCS)

Deliver More Applications in a Virtualized Platform

Offer cloud-based unified communications and collaboration applications to customers with the Cisco Hosted Collaboration Solution (HCS). Applications are delivered within a highly secure, cloud-ready, virtualized platform under a centralized management system. The solution helps partners differentiate themselves and promote value in the collaboration market.

Video Data Sheet

Video Data Sheet

See how you can differentiate your company with Cisco Hosted Collaboration Solution(HCS). (4:48 min)

Cisco Hosted Collaboration Solution Video Data Sheet

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Accelerate Service Delivery

Accelerate Service Delivery

Cisco Hosted Collaboration Solution(HCS) helps you deliver services faster, to more people. (4:09 min)

Improve Your Competitive Advantage

Improve Your Competitive Advantage

Surveyed business leaders identify the many benefits of cloud collaboration.

Accelerate Service Delivery

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Features and Capabilities

The Cisco Hosted Collaboration Solution (HCS) helps partners deliver more applications faster, in a virtualized environment. It offers new and extended capabilities with the applications below.

Unified Communications & Mobility

The full range of Unified Communications and Mobility is available within Cisco HCS:

Additionally, through IMS integration capabilities, Cisco HCS Partners are able to Fixed-Mobile Convergence (FMC) capabilities that extend business features to any mobile handset and clientless capabilities for legacy mobile phone platforms.

Collaboration Applications

Cisco HCS offers market leading collaboration applications from Cisco, including :

Video & TelePresence

The Cisco HCS solution supports a broad range of video solutions across a broad range of applications. In addition TelePresence is a key element of Cisco HCS with Cisco HCS Partners able to offer ‘TelePresence as a Service’ fully supported within the Cisco HCS architecture.

Customer Collaboration

The Cisco HCS solution offers a full suite of Customer Collaboration solutions through the Cisco Hosted Collaboration Solution for Contact Center

The solution is based on Cisco Unified Contact Center Enterprise and is supplemented by our Partners with solutions including :

HCS Deployment Options

The Cisco Hosted Collaboration Solution (HCS) is available in a choice of deployment options, including:

  • Public cloud
  • Private cloud
  • Hybrid

An Evolving Solution

Cisco Hosted Collaboration Solution (HCS) is continually evolving with new applications and service options. Many more offerings are in development and will be included in future releases.

Capabilities to Boost Your Competitive Edge

With Cisco Hosted Collaboration Solution, partners can:

  • Lead the cloud market transition and deliver the most up-to-date services, everywhere
  • Differentiate themselves by building upon the Cisco HCS foundation with their own products and services
  • Offer high-quality, faster deployment times and services to more customers

Benefits to Your Customer

In addition to the value collaboration brings to your customers, such as closer teamwork, faster decision making, and ability to work from anywhere, the Cisco Hosted Collaboration Solution helps your customers:

  • Deliver a unified user experience - the same one across a wide variety of devices and environments
  • Optimize resources and shift the IT spend from a capital expenditure model to an operating expense
  • Improve IT and business agility to focus more of your resources on core competencies and business priorities
  • Maintain control and manage service levels, reliably
Cloud Transforms Businesses Globally

Cloud Transforms Businesses Globally

Service providers explain why their customers are adopting Cisco cloud collaboration. (3:20 min)

Collaboration Meets the Cloud

Collaboration Meets the Cloud

Deliver the collaboration applications and services your customers are demanding. (PDF - 126 KB)

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Offer Flexible Deployment Options

Offer Flexible Deployment Options

Read this At-a-Glance sheet to learn the benefits of Cisco Hosted Collaboration Solution. (PDF - 1.06 MB)

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Additional Resources

Cloud Transforms Businesses Globally

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