Collaboration
Improve Productivity with Collaboration Technology
Unified Communications
Unify all your voice, video, data, and mobile applications for collaboration with Cisco Unified Communications solutions.
Overview: Unified Communications
Cisco Spark
- Always-on messaging and file sharing
- Team workspaces with video calling and screen share
- Ability to integrate third-party apps and add functionality
- End-to-end encryption
Cisco Unified Communications Manager
- Reduce costs, simplify provisioning and maintenance
- Improve mobility with embedded software capabilities
- Choose from flexible deployment options
Cisco Business Edition 6000
- Packaged collaboration for up to 1000 users and 50 sites
- Advanced with simplified deployment and management
- Scalable; protects up to 99 percent of UC investment
Cisco Jabber
- Collaborate from any workspace
- Simplify presence, voice, video, messaging, and conferencing
- Enjoy a consistent experience across devices
Cisco Expressway
- Deploy advanced gateways for Unified Communications Manager
- Access workloads more securely outside firewall without VPN
- Expand reach with mobile and teleworker collaboration
Customer Care
Deliver personalized omnichannel experiences that satisfy your customers.
Overview: Customer Care
Cisco Unified Contact Center Express
- Designed for environments with up to 400 agents
- Sophisticated call routing and contact management
- Embedded reporting solution
- Built-in, interactive voice-response capability
- Integrated outbound call management
Cisco Unified Contact Center Enterprise
- Intelligent contact routing and call treatment
- Network-to-desktop computer telephony integration
- Multichannel contact management over IP
- Customer segmentation and resource monitoring
Cisco Finesse
- Contact center agent and supervisor desktop
- Thin client that doesn’t require client-side installation
- User-customizable for quick access to multiple sources
- Simplified development and integration with open APIs
Cisco MediaSense
- Capture, preservation, and mining of customer conversations
- Support for analyzing business intelligence from customer interactions
- Open-standards, network-based platform
Conferencing
In the cloud or on premises, collaborate anywhere, more securely, with high-quality, integrated voice, video, and content sharing.
Overview: Conferencing
Cisco WebEx Meeting Center
- Present, share, and collaborate to accelerate decisions
- Meet with anyone using any standards-based video device
- Use personal, always-available meeting rooms
Cisco WebEx Meetings Server
- Deploy WebEx on a highly secure, private cloud (on-premises)
- Get audio, video, and web in an all-in-one conferencing solution
- Extend IP telephony to conferencing
Cisco TelePresence Management Suite
- Centralized management for infrastructure and endpoints
- Microsoft Exchange integration
- One-button-to-push functionality
- Scheduling and provisioning extensions
Cisco TelePresence Server
- High-quality, flexible, 360p-to-full-HD multiparty conferencing
- Flexible deployment and virtualized options
- Compatible with standards-based, third-party endpoints
Cisco TelePresence Conductor
- A simplified, more cost-effective conferencing experience
- Resource allocation for optimal multipoint conferencing
- Conference virtualization and personalization
Collaboration Endpoints
Stay connected with endpoints, from IP phones and video conferencing to web, mobile, and desktop clients.
Overview: Collaboration Endpoints
Cisco IP Phone 7800 Series
- Cost-effective for small to large organizations
- Superior clarity with wideband audio
- Large, backlit, graphical display
Cisco DX Series
- More secure, reliable desktop experiences
- Best-in-class HD video and voice
- Integrated applications
- Simple to use touch-screen experience
Cisco TelePresence SX10 Quick Set
- Camera and codec in a single compact device
- Sits on top of standard flat-panel display
- Single cable for both power and Ethernet
- High-definition video up to 1080p30
Cisco TelePresence MX Series
- MX200/MX300 and MX700/MX800 offer value and performance lines
- Easy-to-install, integrated systems with one or two screens
- Flexible deployment and scaling options
Cisco TelePresence IX5000 Series
- Rich, life-sized experience on three 70-inch screens
- Single codec handles five simultaneous data streams
- Up to 30 percent lower TCO and reduced room remediation