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Norfolk and Suffolk NHS Foundation Trust

Ensuring the health of data, network and devices with Cisco Umbrella

Organisation:  Norfolk and
Suffolk NHS Foundation Trust

Sector: Public Sector

Country: United Kingdom

Cisco Umbrella

"Cisco Umbrella has uncovered many potential breaches that we wouldn’t have had previous insight into.”

Dave Jones
Infrastructure Manager

Norfolk and Suffolk NHS Foundation Trust has almost 13,000 public, service user and carer members and employs approximately 4,000 staff who work from sites across the two counties. The Trust has strong working partnerships with social care, primary care, the police, the voluntary sector and all areas of the NHS. It plays an active role in the Suffolk and North East Essex and Norfolk and Waveney Sustainability and Transformation Partnerships and mental health system leadership.

The Challenges

  • Maximising security in a sensitive environment with multiple sites and devices
  • A need for reliable, flexible web filtering
  • Managing multiple locations and devices
  • Dealing with an ever increasing threat surface

The Solution - Cisco Umbrella

“We were existing Cisco customers and users of their routers, switches and firewalls, so we were familiar with Cisco Umbrella and its levels of reliability. It was one of several solutions we considered,” says Dave Jones.

“We knew Umbrella could be turned around very quickly. We also knew we would be able to see value from Umbrella rapidly.”

The Benefits

  • Swift, straightforward deployment
  • Greater awareness of security risks
  • Expanded coverage and visibility
  • More efficient end user service
  • Consistent service levels, regardless of location
  • Frees up technical resources


“It is incredibly easy to deploy, and it does exactly what it says it does – without compromise or disruption to end users.

"Quite simply, it’s a matter of buy it, deploy it, it works. And Umbrella continues to demonstrate its reliability.”


Richard Green, Data Protection Officer

“Deploying Cisco Umbrella was a swift, straightforward process, as well as being extremely simple, requiring only one engineer.

"Umbrella’s ease of use makes knowledge sharing easy, with no formal training required.”


Dave Jones, Infrastructure Manager