Where will the talent gap take us over the medium term? The role of the IT team is clearly changing at pace, and those that embrace change will be marked out from those that don’t.
As all businesses become digital and tech-first, there is a huge opportunity to recast the role of the IT function and place it at the heart of the business, interpreting and leading digital change:
The IT practitioner of the future
Fluent in the language of business
The IT teams of the past had narrow, transactional roles, focusing on infrastructure. The implications of digital are so widespread, that they now need to be as comfortable talking about marketing as networks.
Focused on value not cost
As digital becomes increasingly core to business strategy, the CIO will become a more important commercial partner, helping to drive growth.
In this fast-changing area no-one has all the answers yet – this means the IT organisation needs to be data-driven and iterative, demonstrating what works and what doesn’t with hard evidence.
The future is hard to predict and so continuous learning that enhances new skills to keep up with new technologies as much as requirements in the business will be critical.
Practiced in soft skills
As digital transformation pushes the IT team to the heart of the business, they will need to find new levels of diplomacy and teamwork to allow them to find connections across functions.
Part of fluid teams
As CIOs adjust to the changing pattern of skills and job roles, teams will need to become more mixed between vendors, partners and agencies.