Technology is outpacing our capacity as humans to manage technological complexity. IT teams no longer manage computer systems and networks, but connect “everything” - from cars to home appliances to surgical tools.
A typical IT professional who once supported hundreds of devices is now managing hundreds-of-thousands of devices – a figure that will grow to over a million by 2020. This reality requires a different approach to build, train and develop IT teams.
However, digital transformation is not just about technology. Fully realizing the benefits also means evolving the way an IT team works and redefining the role of the IT practitioner. New methodologies accelerate an evolution in operational culture in order to bridge both business requirements and IT skills gap. New IT job roles – in cloud, Internet-of-Things, analytics, machine learning – that didn’t exist even a few years ago mean that IT leaders must chart new career paths and find ways to fill new skillset gaps.
Cisco, its customers and partners share the expertise of IT and HR teams.
Evolving the IT team
Reskill, recruit, resource: new strategies for CIOs to adapt and thrive in the age of the talent gap