How will Artificial Intelligence (AI) help you and your teams work smarter? How will it impact how you interact with each other and new technology?
Dave Michels, founder and principal analyst at TalkingPointz, explores how AI will help facilitate Cognitive Collaboration to create more contextual, personalized, and predictive interactions and workflows:
From chatbots to machine learning, Michels explains different types of AI and how it’s put into practice.
AI applied to cloud computing has created a huge, scalable network capable of storing vast amounts of data, with a capacity to learn and improve on the go.
What is it and how will it change the game for your business?
Welcome to the new world of meetings! McKinsey suggested that today’s emerging technologies could potentially automate 45% of all work activities. The immediate opportunity for most organizations will be to focus on internal processes such as meetings.
Discover how data analytics can make it easier for your contact center to leverage all the data that is currently spread across the organization, gain valuable insights into customers’ behaviours, and deliver more personalized experiences.
Cognitive Collaboration makes it easier to get tasks done in context by tapping into data sources across the enterprise and ecosystem and presenting the information seamlessly and intuitively. This helps businesses ensure that: