Capital FM Arena

Concert Venue Tunes in to Cloud-Managed Wireless

Cisco Meraki solution brings greater flexibility and efficiency, plus higher Wi-Fi revenues, to the Capital FM Arena


The Capital FM Arena is one of the premier concert venues and ice rinks in the United Kingdom. Yet, despite the proliferation of mobile devices, the venue’s Wi-Fi network was an afterthought.


Williams visited the Cisco Meraki website and tried the live demo of the company’s web-based management dashboard. “I got it within seconds,” he says. He followed up the demo with a request for free evaluation equipment, and soon received a set of Cisco Meraki 802.11n wireless APs. “Configuring new service set identifiers on the access points felt like I was playing. It put the fun back into IT!”


Williams can now create multiple service set identifiers (SSIDs) in seconds, configuring the network remotely over the web. Depending on the concert schedule, the arena has its access points configured to broadcast up to five SSIDs: public, guest, staff, backstage-production/artist, and backstage-crew, all with different authentication and access control policies.

What the customer says

“We made more in public Wi-Fi revenues in one day, with Cisco Meraki cloudmanaged access points, than we did in eight years through our previous managed network provider.”
- Rob Williams IT Director Capital FM Arena

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