23rd May 07

Datacraft India achieves the distinction of being the First Master Specialized Unified Communication Partner in APAC

Mumbai, May 23, 2007 - Cisco, the world leader in networking today announced Datacraft India as their first Master Specialized Unified Communications Partner in the Asia Pacific region. With this appointment, Datacraft India becomes the 5th partner worldwide to have been awarded this highest level of certification on Unified Communications (UC) by Cisco.

Cisco’s Master Specialized Unified Communications partners are the ones who are equipped to provide the highest level of technological expertise on UC technology. This unique certification recognizes Datacraft’s ability to offer highly complex and customized solutions on the UC platform. Having attained this certification, Cisco customers have a formidable partner in Datacraft to help them achieve business transformation.

The Master Specialized Unified Communication certification follows a stringent process requiring partner in demonstrating technology, business value and service efficiency. The criterion of selection and fulfillment includes a pool of qualified technology specialists in the area of Advanced Unified Communications including UCCE, CCIE Voice and PMI (PMP) certifications. As part of this Audit, they demonstrated a business situation positioning all components of Cisco Unified Communications mapping to customer’s business challenges. The Audit also verified Datacraft’s alignment to Cisco’s lifecycle services framework with special focus on the “Operate” phase. This entire exercise was carried out at their state of the at GSC (Global Services Center) NOC in Bangalore where they remote manage and maintain their customer’s network. The complete audit is undertaken by an external agency which assesses and validates the partner across all above mentioned criterions before awarding the UC specializations.

Commenting on the certification, Mr. Mike Allen, Director Channels & Operation, Cisco APAC said-“Cisco offers Master Specialization as a part of Enhanced Channel Partner Programs (ECPP) in its endeavor to reward committed partners and equip them with in-depth skills in specialized areas. Unified Communications (UC) is one such critical high growth area for Cisco in APAC and by demonstrating deep commitment and expertise, Datacraft has emerged as an ideal partner for Cisco to leverage the growth opportunity in this area. As we proceed towards our vision of a seamless Human Network with advanced technology such as UC solutions, we are delighted to have the support of Datacraft who is fully committed to customers and has continued to show long-standing dedication towards Cisco and proficiency in Cisco technology.”

“Datacraft has always been a pioneer in adopting cutting edge technology and providing innovative solutions. By achieving the Master Unified Communication’s specialization, Datacraft has proven the ability to provide sophisticated, value-added Cisco Unified Communications solutions through in-depth sales capabilities, technology and skills” said Sunil Manglore” – CEO Datacraft India Ltd.

About Datacraft
Datacraft is the leading independent IT services and solutions company in Asia Pacific. The company helps clients plan, build, support and manage their IT infrastructures. Datacraft combines an expertise in networking, security, Microsoft operating environments, storage and contact centre technologies, with advanced skills in consulting, integration and managed services, to craft IT solutions for businesses.

A member of the Dimension Data Group, Datacraft is listed on the main board of the Singapore Exchange and is a component company of the Straits Times Index. Headquartered in Singapore, Datacraft operates in more than 50 major offices and has over 1,200 employees across 13 Asia Pacific markets.

About Cisco
Cisco, (NASDAQ: CSCO), is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at For ongoing news, please go to

# # #
Cisco, the Cisco logo and Cisco Systems are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. This document is Cisco Public Information.

Press Contact(s)

Varghese M Thomas
Cisco Systems India Pvt. Ltd
Tel: +91 80 4159 3226

Satchit Gayakwad
Text 100 India
Tel: +91 22 6659 5519

Let Us Help

  • Call 1800 103 7723 (Pre-Sales)
    1800 100 1364 (Tech Support - Enterprise)
    1800 102 5553 (Tech Support - SMB)
  • Submit Enquiry
  • E-mail