CIOs have a once-in-a-generation opportunity to harness the power of digital transformation.
… is defined as “the application of technology to create new business processes”. It is being driven by a culmination of technologies and trends.
Remote access with the work from home/work from anywhere model skyrocketing makes a high-quality user experience essential.
Wi-Fi 6 and 5G deliver higher-speed connectivity and better performance, with virtual reality and Internet of Things (IoT) applications benefiting in particular.
Software-as-a-Service (SaaS) applications have seen a significant boost from employees working from home.
Software-defined wide area network (SD-WAN) technology enables admins to make network-wide changes in hours, whereas an average of four months is needed to make changes on a typical enterprise legacy WAN.
The IoT experience enables people to interact with things and vice versa, creating a wide range of new use cases.
Competitive advantage today is based on being able to make the best decisions as quickly as possible. AI algorithms can draw key insights from data faster than humans can.
“These technologies and trends have transformative capabilities on their own…. However, when combined, they create a perfect storm that will reshape the future.”Zeus Kerravala, Founder and Principal Analyst, ZK Research
Employee productivity: 75% of application problems are reported by end users and not the IT department.
Customer experience: 66% of millennials changed loyalties to a brand because of a single, bad experience.
Optimised IT spend: 90% of the time taken to solve the problem is related to simply identifying the source of the issue.8
Then: “Keep the lights on” | Now: “Drive innovation for business change”
What are the top 3 expected benefits of automating IT and business processes?
Once overlooked by CIOs, the network is central to digital success and is a strategic resource that creates a competitive edge.