Billions (AED) of Value for Dubai from "Internet of Everything" by 2019

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New Cisco Consulting Services Study Unveiled at Dubai Smart Cities Forum Says Internet of Everything Can Lower Costs, Improve Productivity, Increase Revenue, and Improve Citizen Benefits for UAE Public and Private Sectors

DUBAI, United Arab Emirates – 25 November 2014 – Driven by Dubai Smart City, Dubai’s public and private sectors can achieve a potential AED 17.9 billion (USD 4.87 billion) in value by 2019, according to a new Cisco study authored by Cisco Consulting Services released at the Dubai Smart City Forum.

The Forum which focused on the Internet of Things opportunity for Dubai, was hosted by the Mohammed Bin Rashid School of Government and included a panel of experts speakers HE Ahmad Bin Byat, Chairman of the Executive Committee of Smart Dubai Initiative and the CEO of Dubai Holding; Howard Charney, Senior Vice President, Office of the Chairman and CEO and Cisco; Shukri Eid, Director, Cisco Consulting Services.

The Cisco executive speakers, outlined how new levels of automation and connectivity are fuelling the next Internet of Things era which Cisco defines as the Internet of Everything (IoE). The IoE is the networked connection of people, process, data and things that generates value as “everything” joins the network. Several technology transitions – including the Internet of Things, increased mobility, cloud computing, and the growing importance of big data and analytics, among others – are combining to enable IoE.

The IoE will create value by lowering costs, improving employee productivity, generating new revenue, and enhancing citizen benefits. In the private sector additional benefits include improvements in innovation, supply chain and asset utilization. The IoE’s value potential is likely to strongly appeal to Dubai’s smart city ambitions, which span six key pillars (life, society, mobility, economy, government, and environment), and more than 100 initiatives focusing on transport, communications, infrastructure, electricity, economic services, and urban planning.

Smart Dubai Fuels Massive Public Sector Opportunity

In public sector alone Dubai can benefit from four overarching IoE themes: public sector productivity, transportation, city management, and other benefits:


5 year value at stake (AED m)

Public sector productivity
Telework, Collaboration, BYOD, Smart Building


Buses, Parking, Street Light, Travel Avoidance


City Management
Video Surveillance, Water, Electricity, Waste


Incl. cases in health, learning, transmission grid and smart payment


The IoE is helping the public sector manage assets, optimize performance, and create new business models, and is aligned with the Dubai Smart City pillars of Life, Economy, and Tourism.

Among 17 public sector use cases examined for Dubai, the top three seeing the most value are mobile collaboration (USD 259 million / AED 950 million), public transport (USD 157 million / AED 575 million), and smart transmission grid (USD 148 million / AED 544 million).

Global IoE Value at Stake
City operations are an important part of the IoE future and are expected to could contribute the following values over the next 10 years. Part of this value can be achieved through the following city operations use cases:

  • Smart buildings (USD 100 billion) can lower operating costs from reduced energy consumption through the integration of HVAC and other systems.
  • Gas monitoring (USD 69 billion) can reduce meter-reading costs and increase the accuracy of readings for citizens and municipal utility agencies.
  • Smart parking (USD 41 billion) can provide real-time visibility across a city, enabling improved planning and demand-based pricing.
  • Water management (USD 39 billion) can connect the household water meter to an IP network for real-time insight on any device.
  • Road pricing (USD 18 billion) can implement automatic payments for vehicles entering busy zones of cities, improving traffic conditions and raising revenues.

Executive Quotes:

His Excellency Ahmad Bin Byat, Chairman of the Executive Committee of Smart Dubai Initiative and the CEO of Dubai Holding:
“Due to high household density, low crime, and strong healthcare, Dubai is ideally placed to become the world’s first fully-realized Smart City. To achieve that goal, we already following the report’s guidelines in re-designing city services and government processes with cross-agency collaboration and connectivity, delivering a new level of services across Dubai.”

Howard Charney, Senior Vice President, Office of the Chairman and CEO, Cisco
“The Internet of Everything’s impact on Dubai Smart City is not theoretical – it will deliver practical benefits to transform daily lives, the economy, and tourism. Global Smart Cities have reduced water consumption by 50 percent, enhanced energy savings by 30 percent, and reduced traffic by 30 percent and this has the potential to create a safer, happier, and more productive Dubai.”

Shukri Eid, Director, Cisco Consulting Services:
“Dubai is already following Smart City best practices outlined in the report, with the Executive Committee overseeing public sector access to systems, collaboration tools, and business insights. The public sector will play a key role in creating a roadmap and a citywide budget for Dubai Smart City, and setting global benchmarks for Smart Cities that ultimately enhance daily lives in Dubai.”

Rabih Dabboussi, General Manager, Cisco UAE:
“Pioneering use cases such as digital utilities monitoring and smart/mobile apps for transportation are just the beginning of Dubai Smart City, whose larger potential is outlined in the report. The evolution of the Internet of Things which we call the Internet of Everything will enable individuals, businesses, government organizations, and communities in Dubai to do things they couldn’t before.  We will be able to harness more value in our daily life by achieving things faster, more cost effectively, safely, and most importantly, lead a happier, more productive life.”


Note to Editors:
The study released today – “Internet of Everything: A AED 17.9 Billion Opportunity for Dubai: 2014-2019” – builds on research released by Cisco. You can find the full report, Frequently Asked Questions about the study, and the study’s Top 10 Insights at

About Cisco Consulting Services:
Cisco Consulting is a disruptive consulting business that transforms customers by fostering IoE innovation to create new markets and business models. We help customers enable cost efficiencies that fuel industry-leading business and IT performance. Cisco Consulting delivers industry and technology expertise so you can create new markets, improve profitability, manage risk, extend global reach, fuel innovation, and unlock intelligence. For more details visit:

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