Cisco Learning Credits (CLCs) are prepaid training vouchers redeemed directly with Cisco that make planning for your success easier when purchasing Cisco products and services. Each Cisco Learning Credit is equivalent to $100 USD, and can be used as a method of payment for Cisco training.
Cisco Learning Credits make it easy to include training as part of the total solution when purchasing Cisco products and services. Cisco Learning Credits allow organizations to set aside budget for their training needs at the point of product/technology sale, but defer decisions related to the type of training, attendees and timeline.
Each CLC comes with a Learning Business Development Manager who serves as a complimentary resource helping customers redeem, determine training and create plans to ensure their success.
If you are able to purchase products or services directly from Cisco, you can purchase Learning Credits directly, or you can order them through a Cisco value-added reseller (VAR). Cisco Learning Credits may be purchased along with your product or service or as a stand-alone order, with part numbers and pricing on the Cisco Global Price List.
Cisco Learning Credits can be used to purchase the following:
No, you do not need to identify the courses beforehand. However, it is highly recommended that you work with your Learning BDM to help you create a training plan that fits your needs.
Your order for Cisco Learning Credits must go through booking, approval, and invoicing processes before the credits become available. Once booked, the order can take from 4 to 7 business days for the Learning Credits to be made available for use.
As soon as the order has been booked and invoiced, the Learning Credits team will be notified to activate your Learning Credits. At that time, your Cisco sales agent will be notified that your credits are ready and will add your Cisco username (ID) to the account to grant you access to the Learning Credit Management Tool (LCMT).
Give the Cisco Sales Order (SO) number that is on the account with your credits to your Learning BDM as your method of payment at the time of registration. The Learning Credit Management Tool (LCMT), available 24x7, is an informational database that holds the details of your Learning Credits purchase. It allows you to monitor their use and sends you transaction notifications and monthly statements by email.
When you receive email transaction notifications and monthly statements, you should check to make sure that you approve each transaction. If you wish to refute a charge, please open a case with Cisco’s Centralized Support Tool.
No, only certain countries have been cleared for the sale, purchase, and redemption of Cisco Learning Credits. For an updated listing of the countries in which Learning Credits may be used, please visit the Countries of Operation page.
Yes, Cisco Learning Credits expire 365 calendar days from the invoice date. The expiration requirement was instituted to encourage timely use of the Learning Credits. For questions, visit Certification & Communities Online Support. Expiration occurs at 12:01 a.m. on the expiration date.
Effective June 14, 2021, all Cisco Learning Credits must be redeemed directly with Cisco.
The pricing of classes and any discounts are determined by the Cisco Learning organization, any concessions or discounts should be discussed and negotiated with your Learning BDM.
They cannot be used directly with a Learning Partner, to pay for Cisco equipment or services, Cisco Press books, materials associated with classes, or ancillary costs associated with training, such as travel and lodging.
You can apply Cisco Learning Credits to attend Cisco Live and gain access to thought leaders and more than 1,000 education sessions.
You must register for the event before the expiration date of your Learning Credits, but the event can take place after the expiration date.
To redeem Cisco Learning Credits for Cisco Live:
Yes. Please reach out to your Learning BDM or the email@example.com alias for assistance.