642-481 CRMC

Cisco Rich Media Communications Exam

Exam Number 642-481 CRMC
Last day to test: May 15, 2014
Associated Certifications Cisco Rich Media Communications Specialist
Duration 90 minutes (75 - 85 questions)
Available Languages English, Japanese
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The Cisco Rich Media Communications 642-481CRMC exam tests the candidate's knowledge and skills to provide presales technical support, design, installation, configuration, and maintenance of Cisco rich media solutions based on Cisco Unified MeetingPlace Express and Cisco Unified Videoconferencing.

The exam is closed book and no outside reference materials are allowed. The following topics are general guidelines for the content that is likely to be included on the practical exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the following guidelines may change at any time without notice.

  • 23%     1.0   Cisco Video Over IP Network in Different
                       Customer Scenarios Using the Concepts
                       and Components of a Cisco Unified
                       Videoconferencing Solution

      • 1.1   Identify different video over IP scenarios and characterize the
                 Cisco supported video supported components
      • 1.2   Compare different characteristics of video calls and will identify
                 transcoding requirements, and list the ports used in IP video
      • 1.3   Describe the purpose, structure and definition of H.323 IP video
                 components and examine a H.323 IP video call flow
      • 1.4   Define complex H.323 IP video environment operations, including
                 zones, service prefixes, call admission control, and gatekeeper
      • 1.5   Describe H.323 video conference call flow operation and H.323
                 MCU integration in a H.323 network
      • 1.6   Describe basic SCCP video communication, identify the
                 components involved in a Cisco Unified CallManager video call,
                 and describe a basic and a conference video call flow
      • 1.7   Describe different video over IP networking scenarios, their
                 interworking options and issues and select appropriate Cisco
                 video over IP solution for customer's scenarios
      • 1.8   Size and select the appropriate Cisco IP Video component to
                 fit customer requirements.
      • 1.9   Select the appropriate protocol and hardware to cover customer's
                 feature requirements
  • 25%     2.0   Determine the Appropriate Design for
                       Integrating the Cisco Unified Video
                       Conferencing Solutions in Different
                       Video Over IP Networking Environments

      • 2.1   Describe supported video implementation for different network
                 scenarios from different H.323 and Cisco Unified CallManager
                 deployment models
      • 2.2   Plan and design video conferencing and associated dial plans
                 in different Cisco supported environments
      • 2.3   Design H.320 integration, H.320 gateway redundancy, and dial
                 plan for H.320 integration for different Cisco supported scenarios
      • 2.4   Determine the supported features, identify interworking restrictions,
                 and design dial plan for Cisco Unified CallManager and H.323
      • 2.5   Design call admission control for H.323, Cisco Unified
                 CallManager, and interworking scenarios
      • 2.6   Design campus and WAN QoS for IP Video Communication
  • 26%     3.0   H.323 Video and Cisco Unified CallManager
                       Video Telephony in Cisco Supported

      • 3.1   Gather information about an H.323 IP video environment, configure
                 H.323 gatekeeper registration for video-enabled H.323 terminal,
                 and configure CAC on the H.323 gatekeeper
      • 3.2   Enable CCM for video deployment; configure, verify, and
                 troubleshoot bandwidth management and implement the
                 Cisco VTA solution
      • 3.3   Configure H.323 gatekeeper for IP video conferencing, configure,
                 verify, and troubleshoot a dial plan for the integration and
                 configure, verify, and troubleshoot an H.323 IP-IP for WAN scenarios
      • 3.4   Configure, verify, and troubleshoot the IPVC 3500 MCU with
                 EMP board and enable MCU/EMP features including; continuous
                 presence and voice activated video conferencing
      • 3.5   Configure Cisco Unified CallManager and MCU for video
                 conferencing in a SCCP and H.323 environment
      • 3.6   Configure a H.323 gatekeeper for H.323/H.320 gateway
                 registration and implement a dial plan. Configure the IPVC 3500
                 PRI and BRI gateways and describe the purpose of IP-IP gateway
                 in a WAN H.323/H.320 interworking environment
      • 3.7   Configure Cisco Unified CallManager and IPVC 3500 gateway
                 in a SCCP environment and describe the purpose of an IP-IP
                 gateway in that scenario
  •   6%     4.0   Features, Functions, and Benefits of
                       a Cisco Unified MeetingPlace Express

      • 4.1   Identify the four different voice integration options available with
                 Cisco Unified MeetingPlace Express voice/web conferencing
      • 4.2   Describe the customer benefits of a Cisco Unified MeetingPlace
                 Express implementation
      • 4.3   Describe the major features, functions, and benefits of Cisco
                 Unified MeetingPlaceExpress Web conferencing
      • 4.4   Describe the features, functions, and benefits of Cisco Unified
                 MeetingPlace Express scheduling, notification and attending
      • 4.5   Describe the features, functions, and benefits of Cisco Unified
                 MeetingPlace Express voice conferencing
      • 4.6   Describe the features, functions, and benefits of Cisco Unified
                 MeetingPlace Express IP Phone integration
      • 4.7   Identify the major features, functions, and benefits of the Cisco
                 Unified MeetingPlace Express Administration Web interface
  •   7%     5.0   Information Required to Design a Cisco
                       Unified MeetingPlace Express Solution
                       for a Customer

      • 5.1   Describe the different network topologies with the various call
                 control platforms available for the deployment of Cisco Unified
                 MeetingPlace Express
      • 5.2   Determine the appropriate Cisco Unified MeetingPlace Express
                 System implementation to meet customer requirements
      • 5.3   Describe the relationship of the different Cisco Unified
                 MeetingPlace Express architectural components
      • 5.4   Describe the voice codec design requirements for Cisco Unified
                 MeetingPlace Express end-user devices
      • 5.5   Describe the Crisis Management solution available with Cisco
                 Unified MeetingPlace Express
      • 5.6   Describe the different security settings and options available for
                 Cisco Unified MeetingPlace Express deployments
  •   8%     6.0   Information Required to Implement a
                       Cisco Unified MeetingPlace Express
                       Solution for a Customer

      • 6.1   Identify the web browser requirements for Cisco Unified
                 MeetingPlace Express end-user devices
      • 6.2   Describe the major Cisco Unified MeetingPlace Express
                 installation and configuration steps
      • 6.3   Describe the Cisco Unified MeetingPlace Express parameters
                 and operations of the outdial features
      • 6.4   Describe the Cisco Unified MeetingPlace Express voice and
                 web conferencing timers and system parameters operations
      • 6.5   Describe the major System Administration capabilities available
                 with the Cisco Unified MeetingPlace Express web interface
      • 6.6   Describe the implementation requirements for Cisco Unified
                 MeetingPlace Express SMTP Email Integration and notification
      • 6.7   Describe the implementation requirements and operations of
                 Cisco Unified MeetingPlace Express Authentication options and
                 LDAP integration
  •   5%     7.0   Different Operations and Maintenance
                       Capabilities with Cisco Unified
                       MeetingPlace Express

      • 7.1   Describe the Cisco Unified MeetingPlace Express end user
                 browser test functions
      • 7.2   Describe the management reporting capabilities available for
                 Cisco Unified MeetingPlace Express solution System
  • The following course is the recommended training for this exam.

    • Implementing Cisco IP Video Conference Rich Media Communications (ICRMC)

    Courses listed are offered by Cisco Learning Partners-the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you

    A variety of Cisco Press titles may be available for this exam. These titles can be purchased through the Cisco Marketplace Bookstore, directly from Cisco Press.

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