This section provides discussion
and examples for an administrator with view only privileges. As a view only
admin, you can see subscriber and session information, monitoring and
configuration data, but will not be able to make any changes.
After you log in, the default page
of the Quantum Control Center interface displays the Subscribers tab > Find
The Subscribers tab lets you look
at details for a subscriber, any subaccounts under a subscriber, and any
sessions a subscriber may have.
From the menu tree on the left,
you have access to session information screens at the subscriber level and the
Finding a subscriber
is often the first step in performing other tasks for a subscriber.
To list all
subscribers, leave the Credential Name field blank. The maximum number of
records returned is 1000.
criteria into either the Credential or Name field. You can use any portion of a
subscriber’s name, but when searching on a credential ID, you must use the full
credential. No wild cards are permitted.
> Subscribers node > Find Subscriber
item in the menu tree.
search criteria in the Credential or Name field and click
Matches to your
search criteria appear in the Results table.
Use the open
link on the right to display more information about the subscriber
As you find
and use subscriber screens, the menu tree keeps track of the most recent finds.
Dismiss these items from the tree with the X icon.
This section describes the screens
used to support subscribers. After you find a subscriber you can access these
When you find a
subscriber and open their record, the Overview screen opens.
The menu tree on the
left displays the subscriber name and four submenus (Overview, Details,
The Overview screen,
with its six subsections, appears on the right.
Click any of the view links in the sub areas, for example
Credentials or Notifications, to see information for that specific aspect of
The Details item in the menu lets
you view five other screens that contain even more specific information about a
subscriber or a subaccount:
single field is shows both the first and last name of the subscriber.
drop-down list displays the domain to which the subscriber is assigned. Domains
themselves are created in the Policy Builder interface.
field shows these three states for a subscriber:
and able to use services
Deleted and no longer part of your system
Suspended and in the system, but not able to use services
default, the status for a new subscriber is always ACTIVE.
fields show the start and stop date and time of service to the subscriber.
subscriber logs in to your subscriber portal, this field shows the read-write
privilege granted to them.
default, the primary subscriber is always granted the Write All role,
permitting editing of all subaccounts underneath.
example, the primary subscriber might be:
and responsible for other family members
leader, responsible for team member accounts
If a user
is not a primary subscriber, they are created as a subaccount user under a
subaccount user can have these levels of privileges:
all—can read and write all information for themselves and any subaccounts
all—can view all portal information
self—can read and write only their own information
self—can view only their own information
Occasionally, a subscriber may need to connect with or relate to
an external third-party system. This field identifies the subscriber to that
predefined rate plan codes, such as prepaid or postpaid.
subscriber might have a unique charging ID. Usage by members of a subaccount,
or ’children’ of the subscriber can be billed to their ’parent’ if this is set.
lets you view a look up list, or key-value pairs that track other variables
that concern your subscriber
portion of a key-value pair.
definition or value of the key-value pair.
The Credentials screen lets you
view more than one credential or password for a subscriber. More than one
credential may be necessary for the subscriber to log in from different devices
The rows in this
screen are populated by the Credential Detail screen shown below.
Click the open link to display the Credential Detail screen.
is a unique identifier that subscribers and subaccount customers use to log in.
A credential is defined when the subscriber is created. from usum 1.0 if guide
sorting and reporting, this field indicates if the credential is for a
subscriber or a subaccount, or for a permanent or guest use.
information about this particular credential.
end date of the credential.
addition to a credential ID, a subscriber can log in with a password. A
password is optional because MAC addresses, for example, do not have a
available to view only administrators.
available to view only administrators.
The Services link lets
you administer what services or service plans a subscriber may access.
Click Subscribers tab
subscriber > Details in the menu tree > Services to the
This screen is a point of
intersection between Policy Builder and Control Center. That is, services and
service plans are developed in Policy Builder and are reflected here for you to
A read only administrator
may not add services to a subscriber.
The Notifications screen lets you view how to contact your
subscriber for system messages or for special promotions, for example. You can
notify with these methods.us599
Apple iPhone push
be set up in Policy Builder prior to using this screen.
To view a notification, click the open link on the right to
display the Notification Detail screen.
The Notification Detail
screen shows you the specific details about subscriber emails, SMS, or iPhone
push, but you may not make changes.
subscriber with one of these methods in the drop-down menu:
time / XML
address for the notification.
For an XML
message, provide URLs.
For an SMS
message, provide the destination number, perhaps 555544444.
For an email
notification, provide an email address.
For an Apple
iPhone push, provide the server gateway, server port, and certificate and
check box to allow notifications to go through, or uncheck it if you are still
developing the message.
Custom Data Area
lets you use a look up list, or key-value pairs and so keep track of other
variables that concern your subscriber.
This is the
key portion of a key-value pair.
This is the
definition or value of the key.
A subaccount user can occur under a primary subscriber so that
the primary subscriber has authority over others, perhaps team members or
family members. This construct makes subaccount activity logins, debit, credit,
and bill to the primary subscriber.
For example, if the
primary subscriber has a Charging ID of 123456, assign the subaccount users the
same charging ID.
subscriber who is the primary subscriber and is responsible for the subaccount.
Details > Subaccountsand click the view link in
The Sessions item in the menu tree under a subscriber lets you see the
sessions the subscriber has running. That is, find the subscriber first, and
then check their sessions. A subscriber may have several sessions up, perhaps
from different devices.
You can display a Sessions screen two ways:
Find the subscriber and then view all their sessions:
Recurring—recurring balances automatically replenish on a
configured cycle, for example daily, weekly, monthly, or per billing cycle. Any
remaining balance is not carried over when the balance is reset.
type of recurring balance. Roll over balances, which are additive, are similar
to recurring balances, but any remaining balance is kept when the balance
balances do not automatically replenish. One-time balances may be configured
with an expiration date.
Top Up—a type
of One-time balance. Top ups add to a subscriber’s balance and may be applied
to any of the above balance types. Top ups are differentiated from the balance
to which they are applied, enabling the service provider to define the order in
which top ups, and the underlying balance, is consumed. Top ups may be assigned
an expiration date.
Balances can be configured to be
automatically allocated in the Quantum Unified MsBM for a subscriber during a
balance reserve if a balance does not already exist. The fair use balances for
new subscribers is an example. Auto-provisioned balances are created based on
rules configured by the service provider, which may refer to parameters such as
subscriber class, rate plan, and so on, when provisioning the balance.
Quota may be either of
two types, one-time or recurring.
One-time quotas are
amounts of time use or data use that occur only one time and are not renewed.
If an ISP provider
gives free introductory minutes
If data bandwidth
is provided on a tiered system, with the first 100 KB free, and then payment
For a prepaid card
Recurring quota are
those services the account subscriber signs up for and gets refreshed at some
View Quotas and
In the data hierarchy,
Balances contain Quota.
tab > Subscribers node > Find
Subscriber item in the menu tree.
subscriber as described on Finding a Subscriber.
Balance item in the menu tree under the subscriber.
Open the full
view to the balances. Click the Plus sign by Data.
Codee in our example is DATA.
and quota codes are developed and maintained in the Policy Builder interface
for these drop-down lists.
Check the History of
On the Balance
screen, you can review the credit transactions against a quota type, but not
the debit history.
history link associated with the quota.
screen shows you the Start and Expiration dates, original amount, transacted
amount and any reserved quota.
Click on a
column heading to sort that column.
Click on the down arrow in a column to change the sort columns
from the display.