About this Document

This Release Notes document describes the features, enhancements, and bugs for Cisco Digital Network Architecture (DNA) Spaces, January 2021 release. Use this document in conjunction with the documents listed in Additional References.


The documentation set for this product strives to use bias-free language. For purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product.

Overview of Cisco DNA Spaces

Cisco DNA Spaces is a powerful location services platform that leverages the existing wireless as well as Internet of Things (IoT) and Bluetooth Low Energy (BLE) infrastructure to provide actionable insights and drive business outcomes through built-in applications in Cisco DNA Spaces.

These insights include:

  • Location Analytics: Provides the capability to slice and dice location data by time or location and get a deeper visibility into the behavior of users who are connected to your network.

  • Right Now: Reports that provide a real-time count of the number of visitors (identified by the devices connected to Wi-Fi) within your physical space, and how it compares to the historical average. Based on the authentication method in use, Right Now reports can detect multiple devices belonging to a single user and count them as belonging to one visitor. The Right Now app also provides reports based on the cameras deployed in customer locations, and if these cameras are connected to the Cisco DNA Spaces cloud.

  • Business Insights: Provides the capability to measure how frequently people visit your physical location, and how much time they spend at these locations. This data is benchmarked monthly across all the locations. It also provides the capability to compare and benchmark the performance of your locations historically, by group, or by industry.

  • Impact Analysis: Provides the capability to measure the impact of at-location events, campaigns, and layout changes on the behavior of users who are connected to your network. It is easy to create an Event using the Cisco DNA Spaces application and measure its impact based on the following:

    • The time spent

    • The frequency during specific timelines, such as Before, After, and During its occurence

Cisco DNA Spaces applications include customer experience management apps such as Captive Portals, Location Personas, and Engagements that allow you to connect with your customers in real time when they are at your physical location. Additional applications include an Asset Tracking app, a service manager to manage and configure IoT services (BLE), if any, as well as an open API framework for extracting this data and correlating or integrating it into other enterprise systems.

Cisco DNA Spaces provides a single dashboard interface to avail these multiple services through various location-based technologies and intelligence. Cisco DNA Spaces also enables you to connect and engage with visitors at your physical business locations. It finds applications in various industries, such as work spaces, retail, manufacturing, hospitality, healthcare, education, financial services, and so on. The asset-tracking application in Cisco DNA Spaces provides solutions for monitoring and managing the assets in your premises. Cisco DNA Spaces offers a variety of toolkits, apps, and APIs to turn these insights into actions.

Through its partner program, Cisco DNA Spaces offers businesses access to various partner applications across verticals.

Cisco DNA Spaces is compatible across Cisco Catalyst, Cisco AireOS, and Cisco Meraki infrastructure.

In addition to the services specified, the scope of Cisco DNA Spaces apps have been extended to meet the business requirements that have risen due to the global pandemic, COVID-19. Extensions have been built on existing applications, and newer applications have been added to meet specific requirements for COVID 19. Extensions to apps, such as Impact Analytics, Location Analytics, Behavior Metrics, and Right Now, allow you to analyze the impact of COVID-19 at your business locations as well as take appropriate actions. For example, you can now create a rule based on the device density at your location, and be automatically notified if the number of people at your location exceed a specific count or density (people per area). The Location Analytics app also has the capability to share executive summary reports with your colleagues within your organization. Additionally, COVID-19-based trend analysis for individual or group locations can now be done using the Behavior Metrics app. This enables the comparison of specific business locations with that of the overall organization as well as with your specific industry.

The Proximity Reporting app in Cisco DNA Spaces provides a quick way to review the location history as well as device proximity history of an impacted device. Based on the user ID or MAC address, a report for the device location in the building for the last 14 days is generated along with the proximity of other devices. This report can also be exported or shared using the share functionality. Similarly, the Detect and Locate app now has the capability to cluster devices into specific counts to check and report on areas that may be violating social distancing guidelines.

For additional information about Cisco DNA Spaces, including setup and configuration, see the Cisco DNA Spaces Configuration Guide.

What's New in this Release

Location Analytics

The following features have been introduced in the Location Analytics app:

  • Share report: An option to share Custom Report is introduced in the Location Analytics app. You can share reports with both Cisco DNA Spaces users and non-Cisco DNA Spaces users. Non-Cisco DNA Spaces users must perform a one-time registration to access the reports. If you do not have the necessary permissions to access the report, request access from the administrator or the user who initiated the report. You cannot access a report if it is deleted or revoked. Only an administrator or a sender can revoke a report.

  • Path widget: A new widget called Path is added in Custom Report. The Path widget shows the visitor traverse pattern between locations and displays the percentage of visits at various floors or zones within the same Network. In your custom report, hover the cursor over any floor or zone in the Path widget to view the exact visit count. You can filter using only the locations available below the Network to view the path analytics. The Path widget is only available for the Cisco DNA Spaces ACT license accounts.

Right Now - Density Rules

The following features have been introduced in the Density Rules feature:

  • Density Rules: The Density Rules option allows you to create rules that trigger notifications to business users based on the number of people captured by the Meraki Camera located in the business location.

  • Test Rule: The Test Rule option enables you to test the configured notification channel. The message configured on the rule is delivered through the configured notification channel.

Cisco DNA Spaces Dashboard

The following feature is introduced in the Cisco DNA Spaces Dashboard:

  • Idle Timeout: A user who is logged in to the Cisco DNA Spaces dashboard can remain idle only for a specific time period. If inactive for 20 minutes, the user is automatically logged out of the dashboard. A notification is displayed 5 minutes before the idle timeout and the title of the browser window where the Cisco DNA Spaces application is open changes to INACTIVE: You will be logged out in 5 mins. Any action performed on the corresponding window extends the user's session.

What's Changed in This Release

IoT Device Marketplace

When you click the IoT Device Marketplace tile on the Cisco DNA Spaces dashboard, it automatically redirects you to the IoT Device Marketplace application. Before this enhancement, you had to provide the login credentials again to log in to the IoT Device Marketplace application.

Cisco DNA Spaces Dashboard

The following changes are made to the Cisco DNA Spaces dashboard:

  • Meraki Service Account Workflow: When you connect Meraki using Connect via Meraki Login or Connect via Meraki API key widgets, the Enable Service Account window is displayed with the Continue with Service Account and Continue without Service Account options. If you select Continue with Service Account, the service account instructions are included as part of Meraki configuration steps.

  • Meraki Sync: The user count that is currently getting synchronized with Meraki is displayed under the Connect your Meraki options (Connect via Meraki Login and Connect via Meraki API Key).

  • Setup window enhancement: You can now manage maps from the Setup window under Connect WLC/Catalyst 9800 Directly and Connect Via Spaces Connector. The following new links are introduced:

    • Import/Sync Maps: Upload a Cisco Prime Infrastructure or the Cisco DNA Center map in order to work with Detect & Locate, Asset Tracker, and IoT Services seamlessly.

    • Map Upload History: View the list of uploaded maps. You can view the filename, source type, status and other related information.

    • Manage Maps: Navigate to the Map Service application to manage maps.

  • Captive Portals Asset Upload restriction: When you upload a new asset in the Stylesheet editor > Asset Library of Captive Portals, the maximum file size supported per attachment is 15 MB. Before this enhancement, the maximum file size supported per attachment was 50 MB.

  • Location Hierarchy: In the More Actions menu, the Add Wireless Networks option is removed. The Connect Wireless Networks option is added with the Go to Setup option. Click Go to Setup to navigate to the Setup > Wireless Networks window, to configure the wireless networks.


Caveats describe unexpected behavior in the Cisco DNA Spaces application. The Resolved Caveats and Open Caveats sections list the caveats in this release.

The following information is provided for each caveat:

  • Identifier: Each caveat is assigned a unique identifier (ID) with a pattern of CSCxxNNNNN, where x is any letter (a-z) and N is any number (0-9). These IDs are frequently referenced in Cisco documentation, such as Security Advisories, Field Notices, and other Cisco support documents. Cisco Technical Assistance Center (TAC) engineers or other Cisco staff can also provide you with the ID for a specific caveat.

  • Description: A description of what is observed when the caveat occurs.

Cisco Bug Search Tool

The Cisco Bug Search Tool (BST), which is the online successor to the Bug Toolkit, is designed to improve the effectiveness in network risk management and device troubleshooting. The BST allows partners and customers to search for software bugs based on product, release, and keyword, and aggregates key data, such as bug details, product, and version. The tool has a provision to filter bugs based on credentials to provide external and internal bug views for the search input.

For more information about how to use the Cisco Bug Search Tool effectively, including how to set email alerts for bugs, filter bugs, and save bugs and searches, see the Bug Search Tool Help & FAQ page.

You can access the listed bugs through the BST. This web-based tool provides you access to the Cisco bug tracking system, which maintains information about bugs and vulnerabilities in the Cisco DNA Spaces application and other Cisco hardware and software products.

Click the Caveat Identifier number in the table. The corresponding BST page is displayed with details of the bug.


If you are not logged in, you will be redirected to a Log In page where you need to enter your registered Cisco.com username and password to log In. If you do not have a Cisco.com account, you can register for one.

If the defect that you have selected cannot be displayed, this may be due to one or more of the following reasons:

  • The defect number does not exist

  • The defect does not have a customer-visible description yet

  • The defect has been marked Cisco Confidential

Open Caveats

This section lists the open caveats in this release of Cisco DNA Spaces. A caveat that was open for a prior release and is still unresolved applies to all future releases until it is fixed.

Table 1. Cisco DNA Spaces Open Caveats

Caveat Identifier

Caveat Description


In the Right Now > Visits by floor section, floor names are not displayed on the X-axis in the charts.


Telemetry such as Button Click and Movement data gets reset to 18+ hours when applying new configuration


During gateway deployment workflow, the AP is sometimes erroneously categorised as needs config mode due to timing issues.


Under Detect & Locate, provide an option to filter Kontakt BLE devices.


Connector restarts in HA pair causing ControllerChannel and APChannel to split between connectors


Provide an option to auto-enable GRPC and app host for custom AP groups


Recent activity for density rule report shows no data when the number of density triggers are large

Resolved Caveats

This section lists the bugs that have been resolved in this release of Cisco DNA Spaces.

Table 2. Cisco DNA Spaces Resolved Caveats

Caveat Identifier

Caveat Description


The Integrations hamburger link is not shown when a read-only Cisco DNA spaces user logs in to the Dashboard.


Map Service - Upload does not fail when a user uploads multiple map files


Unable to import locations in location hierarchy if there is an extra space in the location name


The active APs link on the Home page disappears while refreshing the page in the browser


Meraki camera - Users are able to import non-camera devices as well


Display appropriate error message when a user is trying to use the a previously accepted invitation


The IOT Device Marketplace app icon displays as a broken image in the Switch Apps menu.