Release and General Information

Introduction to Virtualization Experience Media Engine

Build Numbers

Filenames

Languages

Virtualization Experience Media Engine Copyright

New in This Release

System Requirements

Video Resolution

Installation and Upgrade Notes

Finding Documentation

Important Notes

Multiple Registrations

Cisco Audio Session Tunnel

Cisco Media Services Interface and Dual VLAN

Citrix Netscaler and Cisco Expressway

Echo Cancellation

USB Camera Redirection Not Supported with VMware View

HDX RealTime Webcam with Citrix

Silent Monitoring and Call Recording

Determine Device Package Requirements

Accessories

Jabra Firmware

Adjust Settings for Jabra Bluetooth Devices

Camera Hot Swap

Caveats

Search for Bugs

Open Caveats

Closed Caveats

Resolved Caveats

First Published:

Last Updated:

Text Part Number:

Release and General Information

These release notes describe new features, requirements, restrictions, and caveats for Cisco Virtualization Experience Media Engine for SUSE Linux Release 11.0. These release notes are updated for every maintenance release but not for patches or hot fixes.

Before you install Cisco Virtualization Experience Media Engine, we recommend that you review this document for information about issues that may affect your system.

Introduction to Virtualization Experience Media Engine

Cisco Virtualization Experience Media Engine (VXME) extends the Cisco collaboration experience to virtual deployments. With supported versions of Cisco Jabber for Windows, users can send and receive phone calls on their hosted virtual desktops (HVD). The VXME software routes all audio and video streams directly from one thin client to another, or to a phone, without going through the HVD.

For more information about Cisco Jabber, see the Release Notes for Cisco Jabber for Windows for your release:

Click Here

Build Numbers

The build number for Cisco Virtualization Experience Media Engine Client (VXME Client) for this release is 11.0.0–309.

The build number for Cisco VXME prerequisites is 11.0.0–30.

The build number for Cisco VXME Agent for this release is 11.0.0.508–214752.

The build number for Cisco AnyConnect is 3.1.08009–71.

Filenames

The following table lists the file types and names for this release.

File Type

Filename

Cisco Virtualization Experience Media Engine Client for SUSE Linux SP2 (downloadable .zip file)

Cisco_VXME_Client-11.0.0_SP2.zip

SP2 VXME.rpm file (extracted from zip file)

cisco_vxme_client-11.0.0-309.sletc11sp2.rpm

SP2 VXME Prerequisites.rpm file (extracted from zip file)

vxme-pre-reqs-11.0.0-30.sletc11sp2.rpm

Cisco Virtualization Experience Media Engine Client for SUSE Linux SP3 (downloadable .zip file)

Cisco_VXME_Client-11.0.0_SP3.zip

SP3 VXME Client.rpm file (extracted from zip file)

cisco_vxme_client-11.0.0-309.sletc11sp3.rpm

SP3 VXME Prerequisites.rpm file (extracted from zip file)

vxme-pre-reqs-11.0.0-30.sletc11sp3.rpm

Cisco Virtualization Experience Media Engine Agent for SUSE Linux Release 11.0 (downloadable zip file)

Cisco_VXME_Agent-11.0.0.zip

Cisco VXME Agent installer file (extracted from zip file)

CiscoVXMEAgentSetup.msi

Cisco AnyConnect for SUSE Linux SP2 (downloadable zip file)

Anyconnect_bundle-3.1.08009-71_SP2.zip

SP2 Cisco AnyConnect.rpm file (extracted from zip file)

anyconnect_bundle-3.1.08009-71.sletc11sp2.rpm

Cisco AnyConnect for SUSE Linux SP3 (downloadable zip file)

Anyconnect_bundle-3.1.08009-71_SP3.zip

SP3 Cisco AnyConnect.rpm file (extracted from zip file)

anyconnect_bundle-3.1.08009-71.sletc11sp3.rpm

Languages

The Cisco VXME Agent installation program, and Device Selector are localized in the following languages:

- Arabic

- Bulgarian

- Catalan

- Chinese Simplified

- Chinese Traditional

- Croatian

- Czech

- Danish

- Dutch

- English(US)

- Finnish

- French

- German

- Greek

- Hebrew

- Hungarian

- Italian

- Japanese

- Korean

- Norwegian

- Polish

- Portuguese Brazil

- Portuguese Portugal

- Romanian

- Russian

- Serbian

- Slovak

- Slovenian

- Spanish

- Swedish

- Thai

- Turkish

Virtualization Experience Media Engine Copyright

Copyright © 2012–2016 Cisco or its affiliated entities. All Rights Reserved.

New in This Release

Cisco Virtualization Experience Media Engine for SUSE Linux (VXME for SUSE Linux) Release 11.0 adds support for the following programs and features:

- Cisco Jabber for Windows Release 11.0.

Important:
Cisco VXME for SUSE Linux supports all Cisco Jabber for Windows features, except the following:

- Binary Floor Control Protocol (BFCP) Desktop Share

- Call Pickup

- Call Stats

- Cisco Unified Survivable Remote Site Telephony (SRST)

- Collaboration Edge

- Far End Camera Control (FECC)

- Federal Information Processing Standard, Publication 140-2 (FIPS 140-2) and Information Assurance (IA) Compliance

- Hunt Group

- Jabber desk phone video (display of video on the desktop when the thin client is connected to the user's desk phone)

- Kerberos and Common Access Card (CAC) with Single Sign On (SSO)

- PreferP2PDesktopShare (configuration parameter to prioritize person to person screen sharing over video sharing in the Jabber configuration file)

- Accessory Call Control (adjust call volume, answer or end phone calls, and mute audio) for the following accessories

- Logitech

- Plantronics

- Sennheiser

Cisco VXME Client and VXME Agent

Cisco Virtualization Experience Media Engine includes two components, which have been renamed:

- VXME Client (formerly VXME)

- VXME Agent (formerly VXME Utilities)

Documentation Changes

The Deployment and Installation Guide for Cisco Virtualization Experience Media Engine for SUSE Linux is reorganized into the following chapters:

- Cisco Virtualization Experience Media Engine Overview

- Requirements

- Installation

- Configuration

- Upgrade

- Troubleshooting

The procedures for creating a problem report are moved to the user guide.

The "Citrix Netscaler and Cisco Expressway" section of these release notes is updated.

System Requirements

Important:
Each of the components listed in the following table must meet the requirements. Use of unsupported components can result in a nonfunctional deployment.

Component

Requirements

SUSE Linux thin clients—Hardware

SP2-supported hardware: Dell Wyse Z50D or D50D

SP3-supported hardware: Dell Wyse D50Q, Z50Q, or Z50QQ

Note:
For information about video resolution and performance, see Video Resolution.

SUSE Linux Platform SP2 Image

11.2.092

SUSE Linux Platform SP3 Image

11.3.092

Hosted virtual desktop OS (server-side)

- Microsoft Windows 7 32 bit

- Microsoft Windows 7 64 bit

- Microsoft Windows 8 32 bit

- Microsoft Windows 8 64 bit

- Microsoft Windows 8.1 32 bit

- Microsoft Windows 8.1 64 bit

Connection broker for the hosted virtual desktop

- Citrix XenDesktop 7.1, 7.5, or 7.6

- Citrix Xenapp 6.5, 7.5 or 7.6—Published desktops only

- VMware Horizon View 5.3—Published desktops only

- VMware Horizon 6.0 (with View)—Published desktops only

- VMware Horizon 6 version 6.1.0—Published desktops only

Receiver or client (on the thin client)

The platform SP2 or SP3 image includes the required receiver or client.

Cisco Unified Communications client on the hosted virtual desktop

- Cisco Jabber for Windows

Cisco Jabber for Windows 11.0 running on the hosted virtual desktop (HVD).

Cisco VXME is compatible with all future 11.0(X) Cisco Jabber for Windows versions. All Jabber features that are supported for the current release of VXME are supported for future 11.0(X) Jabber releases.

For complete information about virtual environment compatibility, see the Virtual Environments section in Installation and Configuration Guide for Cisco Jabber for Windows for your release.

Windows Server

(Required for Citrix XenApp)

Citrix Xenapp 6.5

- Microsoft Windows Server 2008 R2

- Windows Server 2008 R2 SP1

(Standard, Enterprise, Datacenter, and Foundation)

Citrix Xenapp 7.5 or 7.6

- Microsoft Windows Server 2008 R2 (Standard and Datacenter Editions)

- Windows Server 2008 R2 SP1 (Standard, Enterprise, and Datacenter Editions)

- Microsoft Windows Server 2012 (Standard and Datacenter Editions)

Cisco Unified Communications Manager User Data Service (UDS)

- Cisco Unified Communications Manager version 9.1(2) or later with the following COP file: cmterm-cucm-uds-912-5.cop.sgn.

- Cisco Unified Communications Manager version 10.0(1). No COP file is required.

Cisco AnyConnect (Optional)

3.1.08009-71 (available for SP2 and SP3)

Accessories

For a complete listing of supported audio and video accessories, see Unified Communications Endpoint and Client Accessories, at Click Here .

Important:
Ensure that all Jabra devices are running the latest firmware. You can use Jabra Direct to update the firmware. For more information visit: Click Here .

Video Resolution

Video resolution and performance depend on various factors including the thin client and camera used. The following table lists the maximum expected resolutions for each thin client.

Thin Client Model

Standard Resolution

Resolution With Encoding Camera

(Logitech C920-C)

Dell Wyse D50D

240p

480p

Dell Wyse D50Q

480p

720p and higher

Dell Wyse Z50D

360p

720p

Dell Wyse Z50Q

720p and higher

720p and higher

Dell Wyse Z50QQ

720p and higher

720p and higher

Installation and Upgrade Notes

Important:
If you are upgrading from Cisco Voice and Video Firmware Release 8.6 or Release 8.7, first upgrade to Cisco Virtualization Experience Media Engine Release 9.0, 9.2, 9.3, 9.7, or 10.6.

Supported upgrade paths include:

- Cisco Virtualization Experience Media Engine Release 9.0 to Cisco Virtualization Experience Media Engine Release 11.0

- Cisco Virtualization Experience Media Engine Release 9.2 to Cisco Virtualization Experience Media Engine Release 11.0

- Cisco Virtualization Experience Media Engine Release 9.3 to Cisco Virtualization Experience Media Engine Release 11.0

- Cisco Virtualization Experience Media Engine Release 9.7 to Cisco Virtualization Experience Media Engine Release 11.0

- Cisco Virtualization Experience Media Engine Release 10.6 to Cisco Virtualization Experience Media Engine Release 11.0

For detailed information about how to perform a new installation or an upgrade, see Deployment and Installation Guide for Cisco Virtualization Experience Media Engine for SUSE Linux Release 11.0.

Finding Documentation

Provide the following URL for the user documentation to your users:

Click Here

You can place a shortcut on the thin client desktop. You can also add the link to the Citrix landing page or to the VMware Horizon View prelogin banner.

For a complete list of documentation for your release, see the Deployment Guide for Cisco Virtualization Experience Media Engine for SUSE Linux, located here: Click Here .

Important Notes

Multiple Registrations

A Client Services Framework (CSF) device user can register with the Cisco Unified Communications Manager from only one client at a time. Multiple registrations from multiple clients with the same CSF device are not supported.

Note

Cisco recommends that you create only one CSF device for each user. If multiple devices exist for a virtual user, virtual Jabber automatically selects the first device in the list.

Cisco also recommends that you create only one hosted virtual desktop (HVD) for each user. A user signing in to multiple HVDs and instances of Unified Communications clients results in multiple registrations.

Cisco Audio Session Tunnel

Cisco Audio Session Tunnel (CAST) connection to the HVD is not supported.

Cisco Media Services Interface and Dual VLAN

Cisco Media Services Interface (MSI) and Dual VLAN are not supported for this release.

Citrix Netscaler and Cisco Expressway

Cisco Virtualization Experience Media Engine does not support the use of Mobile Remote Access and Cisco Expressway. For remote access, you require Cisco AnyConnect.

Echo Cancellation

Echo cancellation is enabled only for audio calls.

USB Camera Redirection Not Supported with VMware View

USB camera redirection is not supported with VMware View.

HDX RealTime Webcam with Citrix

Cisco Virtualization Experience Media Engine does not support HDX Plug-n-Play for cameras. Citrix recommends using HDX Webcam for camera interactions.

Silent Monitoring and Call Recording

Cisco Virtualization Experience Media Engine supports silent monitoring and call recording. To enable these audio path functions for a device, you configure Cisco Unified Communications Manager. For step-by-step instructions, see the "Monitoring and Recording" section of the Cisco Unified Communications Manager Features and Services Guide for your release.

- Cisco Jabber does not provide any interface to start silent monitoring or call recording. Use the appropriate software to silently monitor or record calls.

- Cisco Jabber does not currently support monitoring notification tone or recording notification tone.

- You can use silent monitoring and call recording functionality only. Cisco Jabber does not support other functionality such as barging or whisper coaching.

- You might need to download and apply a device package to enable monitoring and recording capabilities on the device, depending on your version of Cisco Unified Communications Manager.

Determine Device Package Requirements

Use Cisco Unified Communications Manager Administration to determine whether a device requires a device package to enable silent monitoring and recording.

Procedure

Step 1

Navigate to and open the Phone Configuration window for the device, for which you want to enable monitoring and recording.

Step 2

Locate the Built-in-Bridge field.
If the Built-in-Bridge field is not available, download and install a device package for the device.

Accessories

Jabra Firmware

Ensure that all Jabra devices are running the latest firmware. You can use Jabra Direct to update the firmware. For more information visit: Click Here .

Adjust Settings for Jabra Bluetooth Devices

Most Jabra Bluetooth devices introduce a short delay in bringing up the audio path (about 1 to 3 seconds). For supported Jabra Bluetooth devices, you can eliminate the delay by changing the device settings in Jabra Direct. For more information, visit Click Here .

Before You Begin

Jabra Direct must be installed.

Procedure

Step 1

Open Jabra Direct.

Step 2

Click the Jabra device for which you want to modify the settings.

Step 3

Click Settings.

Step 4

Click to expand Softphone (PC).

Step 5

From the Preferred softphone list, select Cisco Jabber.

Step 6

Set Open phone line to On.

Step 7

Set PC audio to Off.

Step 8

Click Apply.

Camera Hot Swap

Cisco Virtualization Experience Media Engine establishes video quality at the start of a call. If you start a call with one of the supported HD cameras, and then switch to a standard-definition camera, video quality is affected. We recommend that you switch cameras between calls.

Caveats

Search for Bugs

Bug Classification

Known defects, or bugs, have a severity level that indicates the priority of the defect. Development managers usually define bug severity. Severity helps the product team focus on bug fixes for future releases and prioritize fixes.

The following table describes bug severity levels:

Severity level

Description

1

Catastrophic

Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist.

2

Severe

Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally.

3

Moderate

Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist.
This is the highest level for documentation bugs.

4

Minor

Failures occur under very unusual circumstances, but operation essentially recovers without intervention. Users do not need to install any workarounds and performance impact is tolerable.

5

Cosmetic

Defects do not cause any detrimental effect on system functionality.

6

Enhancement

Requests for new functionality or feature improvements.

Search for Bugs

Use the Bug Search page to obtain more information about a bug.

1. Go to Click Here .

2. Sign in with your Cisco.com user ID and password.

3. Enter a bug ID or specify search parameters.

For more information, select Help at the top right of the Bug Search page.

Open Caveats

Identifier

Component

Severity

Description

CSCuo95518

jabber

4

"Start/Stop my video" is present if camera is not plugged in

CSCur59156

vxme-core

4

Ringtone test sound is played on speaker device instead on ringer device

CSCus32415

vxme-core

4

VXME4SLETC: Peakmeter is not working while on a call

CSCut21167

accmanager

4

Audio not routed correctly for Jabra HANDSET 450

Closed Caveats

There are no closed caveats for this release.

Resolved Caveats

Identifier

Component

Severity

Description

CSCur06861

jabber

4

User has to switch to full screen to display self view

CSCus51475

vxme-core

4

While "All devices" selected the advanced Ringer list should be disabled

CSCus79626

vxme-core

4

Selecting "All devices" should be persistent across Jabber sessions

CSCuq28689

vxme-core

4

Video not scaled properly in video option tab

CSCus76788

vxme-core

5

'All Devices' string in ringer drop down menu needs to be localized

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: Click Here . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

New in This Release

Cisco Virtualization Experience Media Engine for SUSE Linux (VXME for SUSE Linux) Release 11.0 adds support for the following programs and features:

- Cisco Jabber for Windows Release 11.0.

Important:
Cisco VXME for SUSE Linux supports all Cisco Jabber for Windows features, except the following:

- Binary Floor Control Protocol (BFCP) Desktop Share

- Call Pickup

- Call Stats

- Cisco Unified Survivable Remote Site Telephony (SRST)

- Collaboration Edge

- Far End Camera Control (FECC)

- Federal Information Processing Standard, Publication 140-2 (FIPS 140-2) and Information Assurance (IA) Compliance

- Hunt Group

- Jabber desk phone video (display of video on the desktop when the thin client is connected to the user's desk phone)

- Kerberos and Common Access Card (CAC) with Single Sign On (SSO)

- PreferP2PDesktopShare (configuration parameter to prioritize person to person screen sharing over video sharing in the Jabber configuration file)

- Accessory Call Control (adjust call volume, answer or end phone calls, and mute audio) for the following accessories

- Logitech

- Plantronics

- Sennheiser

Cisco VXME Client and VXME Agent

Cisco Virtualization Experience Media Engine includes two components, which have been renamed:

- VXME Client (formerly VXME)

- VXME Agent (formerly VXME Utilities)

Documentation Changes

The Deployment and Installation Guide for Cisco Virtualization Experience Media Engine for SUSE Linux is reorganized into the following chapters:

- Cisco Virtualization Experience Media Engine Overview

- Requirements

- Installation

- Configuration

- Upgrade

- Troubleshooting

The procedures for creating a problem report are moved to the user guide.

The "Citrix Netscaler and Cisco Expressway" section of these release notes is updated.

Related References

Filenames

Filenames

The following table lists the file types and names for this release.

File Type

Filename

Cisco Virtualization Experience Media Engine Client for SUSE Linux SP2 (downloadable .zip file)

Cisco_VXME_Client-11.0.0_SP2.zip

SP2 VXME.rpm file (extracted from zip file)

cisco_vxme_client-11.0.0-309.sletc11sp2.rpm

SP2 VXME Prerequisites.rpm file (extracted from zip file)

vxme-pre-reqs-11.0.0-30.sletc11sp2.rpm

Cisco Virtualization Experience Media Engine Client for SUSE Linux SP3 (downloadable .zip file)

Cisco_VXME_Client-11.0.0_SP3.zip

SP3 VXME Client.rpm file (extracted from zip file)

cisco_vxme_client-11.0.0-309.sletc11sp3.rpm

SP3 VXME Prerequisites.rpm file (extracted from zip file)

vxme-pre-reqs-11.0.0-30.sletc11sp3.rpm

Cisco Virtualization Experience Media Engine Agent for SUSE Linux Release 11.0 (downloadable zip file)

Cisco_VXME_Agent-11.0.0.zip

Cisco VXME Agent installer file (extracted from zip file)

CiscoVXMEAgentSetup.msi

Cisco AnyConnect for SUSE Linux SP2 (downloadable zip file)

Anyconnect_bundle-3.1.08009-71_SP2.zip

SP2 Cisco AnyConnect.rpm file (extracted from zip file)

anyconnect_bundle-3.1.08009-71.sletc11sp2.rpm

Cisco AnyConnect for SUSE Linux SP3 (downloadable zip file)

Anyconnect_bundle-3.1.08009-71_SP3.zip

SP3 Cisco AnyConnect.rpm file (extracted from zip file)

anyconnect_bundle-3.1.08009-71.sletc11sp3.rpm