Use this procedure to perform manual synchronization.
Choose Administration > Synchronize Information. The Administration Synchronize Information window appears. The system automatically displays any unsynchronized information.
Synchronize these databases by checking the box next to any number of User IDs and clicking Synchronize. The Synchronization Summary window appears and shows auto-generated authentication information. Any unsuccessful synchronization attempts are also shown. To see details of the failure, click View/Hide Details next to the parameter.
In the User ID field, create and synchronize users on Cisco Unity Express by checking the boxes of the selected users and clicking Synchronize. The Synchronization Summary window appears with the auto-generated authentication information.