Configure the VoiceView Express Service
Use this procedure to configure the VoiceView Express service.
Choose System > VoiceView Express > Service Configuration. The VoiceView Express Service Configuration window appears.
Click the check box to enable VoiceView Express (VVE).
Enter the session idle timeout value. This is the interval after which an idle VoiceView Express session is automatically closed. The range is 5 to 30 minutes, and the default value is 5 minutes.
(For CUCME configurations only): If you have multiple authentication servers on your network, you can enter a fallback authentication server to be used if the VoiceView Express authentication server is unable to authenticate. For example, if you have multiple phone services configured in CUCME that require authentication, you can specify one of those servers to use as the fallback server for VoiceView Express. Enter the URL of the fallback authentication server.
Click Apply to save your changes.