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The minimum system requirements for running Cisco Jabber for Mac are listed below.
The following table lists the ports used by Cisco Jabber. These ports must be open on all firewalls for Cisco Jabber to function properly.
Port |
Protocol |
Description |
||
Inbound |
||||
16384-32766 | UDP | Real-Time Transport Protocol (RTP) media streams for audio | ||
Outbound |
||||
69 | UDP | Trivial File Transfer Protocol (TFTP) | ||
80 | TCP
HTTP |
Cisco Unified Communications Manager administrator and user web pages | ||
443 | TCP
(HTTPS and XMPP) |
Cisco WebEx Meetings Server
for on-premises conferencing
Cisco Unity Connection for voicemail Cisco WebEx Messenger service in cloud-based deployments
|
||
7080 | TCP
(HTTPS) |
Cisco Unity Connection for notifications of voice messages | ||
389 | UDP/TCP | LDAP directory server | ||
636 | LDAPS | LDAP directory server(secure)
|
||
3268 | TCP | Global Catalog server | ||
2748 | TCP | CTI gateway | ||
5060 | UDP / TCP | Session Initiation Protocol (SIP) call signaling | ||
5061 | TCP | Provides secure SIP call signaling. | ||
5222 | TCP
(XMPP) |
Cisco Unified Presence or
Cisco Unified Communications IM and Presence in on-premises deployments
|
||
8443 | TCP | Connection to the Cisco Unified Communications Manager IP Phone (CCMCIP) server to get a list of currently assigned devices. | ||
16384-32766 | UDP | Sends RTP media streams. | ||
53 | UDP/TCP | Domain Name System (DNS) traffic | ||
1080 | SOCKS5 Bytestreams | Peer to peer file transfers.
If port 1080 is in use, the client attempts to use the next available port in the ranges from 1081 to 1089 |
||
3804 | TCP | Locally Significant Certificates (LSC) for IP phones
This is the listening port for Cisco Unified Communications Manager Certificate Authority Proxy Function (CAPF) enrollment. |
||
44442 | HTTP | The client listens for events from Cisco Unified Client Services Framework. |
You must configure switching and routing access control lists (ACLs) so that Cisco Jabber can communicate with servers and endpoints that might be connected to the VLAN that carries voice traffic. Using ACLs permits Cisco Jabber to connect to each server through the appropriate protocol. For example, you can allow UDP traffic in the port range that Cisco Unified Personal Communicator uses for RTP, and then label it with the appropriate Quality of Service (QoS) actions.
For more information about ACLs, how to configure the voice VLAN, and how to configure QoS actions, see the switching and routing documentation for your network products.
Cisco Jabber is not compatible with Network Address Translation (NAT); it cannot use Simple Traversal of UDP through NAT (STUN), Traversal using NAT (TURN), or any other NAT-traversal scheme.
Cisco Jabber must be running through a VPN connection to traverse NAT.
Cisco Jabber for Mac supports the following software VPN clients.
Compatibility
The following products are supported and certified to operate with Cisco Jabber for Mac.
Technology | Version |
Cisco Unified Communications Manager (Standard and Business Edition) | |
Virtual Private Network (VPN) | |
Lightweight Directory Access Protocol (LDAP) | |
Cisco IP Phones (CTI Enabled) | |
Cisco Conferencing |
Cisco WebEx Meeting Center |
Voicemail Playback |
Cisco Unity Connection 8.5 or later |
Cisco ASA Adaptive Security Appliance |
(Recommended for SIP interdomain federation) Cisco ASA 5500 Series Adaptive Security Appliances Software Release 8.3(0). For information on interdomain federation requirements, see the release notes for Cisco Unified Presence Release 8.0: http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html |
IM and Presence |
Cisco Unified Presence (Cisco Unified Communications Manager IM and Presence Service) 8.5 or later |
Client Requirements
Note the following when using a headset with Cisco Jabber for Mac:
Note | It is strongly suggested that prior to deciding on a specific headset device type, and to eliminate any peculiar device drivers to platform interactions, that the device be tried and verified to work correctly with Jabber for Mac. If you encounter difficulties with using a headset with Cisco Jabber for Mac, please contact the headset manufacturer. |
Cisco Jabber for Mac requires Mac OS X Lion version 10.7.4 (or later) or Apple OS X Mountain Lion version 10.8.1 (or later) in order to operate on the client computer, where it interacts with native OS X services to provide click-to-call and click-to-IM functionality, and Address Book integration.
Cisco Jabber for Mac also supports Growl notifications.
Audio and Video Properties
The following audio codecs are compatible with Cisco Jabber:
The following video codecs are compatible with Cisco Jabber:
The following Cisco Unified IP Phone models are supported for Cisco Jabber.
Cisco Jabber is designed to provide premium voice quality under a variety of conditions; however, in some instances users may notice interruptions of transmission or temporary distortions (“artifacts”), which are considered a normal part of the application operation.
These artifacts should be infrequent and temporary when you use the following:
Cisco takes reasonable measures to design products that interact with the operating system in ways that decrease interference with audio quality when you use your computer as a phone. However, the shared nature of system resources is different from a closed environment like Cisco IP Phones, and Cisco cannot guarantee equivalent performance.
The following conditions may cause artifacts: