IBM Notes Contact Search
Jabber doesn't support searching for IBM Notes contacts using " or \ as the first character in the search string.
Microsoft Outlook OST File
Intermittently Cisco Jabber for Windows is unable to access the Microsoft Outlook OST file. To resolve this issue, restart Jabber and restart Outlook.
Automatic Detection of Proxy Settings (WPAD)
The Cisco Jabber for Windows Meetings Service no longer supports automatic detection of proxy settings. Web Proxy Auto-Discovery (WPAD) protocol lookup is supported only for iOS devices. For information about how to configure proxy settings for Cisco Jabber, see Configure Proxy Settings in the On-Premises Deployment for Cisco Jabber guide.
When you are transferring a call to a third party, the third party must respond to the call before you can complete the transfer. You cannot currently dial the third party and connect the first party while waiting for the call to connect (also known as a blind transfer).
Chat Reply and No Voicemail Profile
The chat reply feature does not work if the user has no voicemail profile configured. If the user selects Chat reply in an incoming call, the call continues to ring and the Chat reply and Answer options are greyed out. This limitation is documented in CSCux75667.
Check Point VPN
Cisco Jabber for Windows does not currently support Check Point
VPN. This limitation is documented in CSCuy34099.
Cisco AnyConnect Secure Mobility Client
Cisco Jabber for Windows supports Cisco AnyConnect Secure Mobility Client
version 4.0 and later. This limitation is documented in CSCuy14721.
Cisco Unity Connection Dispatch Messages
In Cisco Unity Connection, a dispatch message is sent to a distribution list with the message configured in such a way that only one user responds to that message. A user can accept, decline, or postpone the dispatch message. Cisco Jabber for Windows does not support Cisco Unity Connection dispatch messages. This limitation is documented in CSCuw31908.
Emails to a Group of Contacts
There is a limit of 2083 characters in the To field when sending an email to a group of contacts. Depending on the length of the email addresses and the number of contacts, not all contacts may be added to the email. For more information about the 2083 character limitation, see https://support.microsoft.com/en-ie/kb/208427. This limitation is documented in CSCuz80198.
Location Feature and Multiple Domain Support
Consider the following deployment scenario:
When you deployed your Cisco Unified Communications Manager IM and Presence Service node, all users were imported with single domain support. You later changed the address scheme to Directory URI (multiple domain support).
The location feature will now not work for newly added domain users. Users in the initial domain are unaffected. This limitation is documented in CSCuu76519.
Microsoft Outlook Local Contacts and Presence
Users' presence is unknown when the contact is manually added to contacts in Microsoft Outlook 2010 and 2013, when the contact is added to local (custom) contacts with an email address type of SMTP. To resolve this issue, delete the contact and add it again manually, ensuring the email address type is Exchange (EX). This item is documented in CSCuo57172.
Phone Mode Deployments with Microsoft Lync
Click-to-x functionality must be disabled if you want to deploy Cisco Jabber for Windows in phone mode on the same computer as Microsoft Lync. See the Common Installation Arguments section of the Deployment Guide for more information about the CLICK2X installer switch.
Plantronics Accessories and Software
If you use Plantronics accessories for Cisco Jabber call management, and if you have Plantronics Hub installed, ensure that at least version 3.5 is installed. Download Plantronics Hub 3.5 from the Plantronics website.
Remote Desktop Control over Mobile and Remote Access
Remote desktop control over Mobile and Remote Access is not supported. This limitation is documented in CSCuz19139.
SAML Single Sign-On Limitations
When configuring SAML SSO on Cisco Unified Communications Manager and Cisco Unity Connection servers, use a fully qualified domain name (FQDN) instead of an IP Address to define the server name. If you use an IP Address, the client displays a warning message that the certificate is not valid. The requirement to use an FQDN is because the embedded Internet Explorer browser is not able to validate IP addresses in the Subject Alternate Name (SAN) certificate.
Space Characters in Credentials
The following rules apply to space characters and credentials:
- Usernames can contain spaces in on-premises deployments.
- Usernames cannot contain spaces in cloud-based deployments.
- Passwords cannot contain spaces in any deployment scenario.
- The first and last characters of usernames in on-premises deployments must not be spaces. This rule is also true for usernames synchronized from a directory source.
Standard CTI Secure Connection User Group
Cisco Jabber for Windows does not currently support CTI connections over transport layer security (TLS). As a result, Cisco Jabber for Windows users cannot switch from using a CSF device to using a desk phone device if they belong to the Standard CTI Secure Connection user group. This limitation is documented in CSCux83786.
Using Click-To-X Feature with Contacts in Microsoft Outlook
If you use UDS as a directory source, users can only use Click-To-X capabilities, such as Click-To-Call and Click-To-IM, to contact Microsoft Outlook users if they are already in the cache file. A cache file is created for someone if they are in the users' Cisco Jabber contacts list, or have a Cisco Jabber history created by the user previously searching, IMing, or calling them, or by leaving a voice message.
Windows 10 Taskbar
On Windows 10 Build 10240, the Cisco Jabber presence and sign out taskbar actions don't work.
Supported Characters in a Cisco Jabber User ID/E-mail Address
The following characters are supported in a Cisco Jabber user ID/E-mail Address: