Contact Name shown for Incoming Call
When the client
receives an incoming call, an incorrect contact name can display. This can
occur when you have a contact in Microsoft Outlook that has the same phone
number as a contact in your company directory.
Two meeting reminders are displayed for a meeting. One reminder displays the Time to join message. The other reminder includes a Meeting details link. Both reminders are sent automatically by the meeting host at the meeting start time. This behavior is documented in CSCuz06684.
Removing Participants During Conference Calls
Users can only remove participants from a conference call when using
the softphone(CSF) device for calls. Users can't remove participants from
conference calls in desk phone control mode or using extend and connect.
Window Behavior During Conference Calls
The settings to
define the behavior of conversation windows are sometimes bypassed during
conference calls. For example, a user configures the behavior of conversation
windows to never come to the front. Then, during a conference call, the
conversation window is brought to the front to add users to the conference
There are some
situations where the conversation window does not behave as expected to benefit
the user experience. These items are documented in CSCuo83446, CSCuo83415,
Prompt for SAML SSO Users
When users first
sign-in using SAML SSO, they may be prompted to enter their user credentials
outside of the Identity Provider (IdP). On subsequent logins, they are prompted
by the IDP for credentials. This is because the user's email address is
required to confirm whether they are enabled for SSO, and when the user
supplies credentials, they are used to the email address associated with their
username to confirm this information to determine whether the user is enabled
To avoid initially
prompting the user twice for their credentials upon initial sign-in to SAML
SSO, you can set a parameter that requires the user to sign in using their
email address, which immediately confirms their status as being SSO-enabled and
does not prompt them a second time to provide credentials.
information on this parameter, see the parameters description in the
Jabber Deployment and Installation Guide.
Users may also be
prompted to provide credentials to the client on a first log in attempt, before
getting the IdP credentials page on a second log in. This occurs in the
IM-Only Telephony Configuration
If you are
upgrading to this release, and your client is enabled for IM-only mode, then
you must set the
false. If you do not set this parameter in IM-only mode deployments,
then users may see disabled telephony capabilities on their user interface.
Text for Icons
in Hub Window of Localized Clients
versions of the client, the icons on the hub window contain descriptive text,
such as Contacts, Recents, Voice Messages, and Meetings. When this text is
localized into other languages, if the translation of the text for even one
icon is too long to be displayed on the user interface, then no text is
displayed for any of the icons.
Mode after Cisco Unified Communications Manager IM and Presence Service
deployments, if Cisco Unified Communications Manager IM and Presence Service is
upgraded from release 9.1(1) to release 10.5(2) and clients appear in
phone-only mode after the upgrade, then all clients must be reset.
Display Name Changes in Corporate Directory
When a user's first name or last name is changed either in LDAP or UDS directories, Cisco Jabber does not automatically update this information in the contact list for all watchers of this user. Users must manually update their contact lists using the following procedure:
Remove the contact from their contact list.
Sign out of Cisco Jabber.
Reset Cisco Jabber.
Click the gear icon and select
Sign in to Cisco Jabber again.
Add the contact again.