Configuration and Installation Workflows

Server Configuration Workflows for Cloud-Based Deployments

Cloud-Based Deployment Using CUCM 9.x and Later

Procedure
     Command or ActionPurpose
    Step 1Configure IM and Presence Service for Cloud-Based Deployments.    
    Step 2 Configure Voice and Video Communication for On-Premises Deployments.
     

     

    Step 3Configure Voicemail for an On-Premises Deployment with Cisco Unified Communications Manager Release 9.x and Later.    
    Step 4Configure Conferencing for Cloud-Based Deployments.    
    Step 5Configure the Clients..    
    Step 6Certificate Requirements for Cloud-Based Servers.  

    Ensure these certificates are on your server.

     
    Step 7Configure Service Discovery.    
    Step 8Install the Clients.    

    Cloud-Based Deployment Using CUCM 8.x

    Procedure
       Command or ActionPurpose
      Step 1 Configure IM and Presence Service for Cloud-Based Deployments.
              		 
      Step 2Configure Voice and Video Communication for On-Premises Deployments.    
      Step 3Configure Voicemail for an On-Premises Deployment with Cisco Unified Communications Manager Release 8.6.    
      Step 4Configure Conferencing for Cloud-Based Deployments.    
      Step 5Configure the Clients.    
      Step 6Certificate Requirements for Cloud-Based Servers.  

      Ensure these certificates are on your server.

       
      Step 7Configure Service Discovery.    
      Step 8Install the Clients.    

      Server Configuration Workflows for On-Premises Deployments

      Deployment and Installation Workflow for an On-Premises Deployment with CUCM 9.x and Later

      Procedure
         Command or ActionPurpose
        Step 1Configure IM and Presence Service for On-Premises Deployments with Cisco Unified Communications Manager 9.x and Later.    
        Step 2 Configure Voice and Video Communication for Cloud-Based Deployments.
         

        Configure via WebEx.

         
        Step 3Configure Voicemail for Cloud-Based Deployments.  

        Configure via WebEx.

         
        Step 4Configure conferencing.    
        Step 5Configure the Clients.    
        Step 6Get Certificates Signed by Certificate Authority. 

        If there is a delay after you request CSRs, you may wish to request them before configuring services, and then apply the certificates prior to installing the client.

         
        Step 7Configure Service Discovery.    
        Step 8Install the Clients.    

        Deployment and Installation Workflow for an On-Premises Deployment with CUCM 8.6 and CUP

        Procedure
           Command or ActionPurpose
          Step 1 Configure IM and Presence Service for On-Premises Deployments with Cisco Unified Communications Manager 8.x and Cisco Unified Presence.
                      		 
          Step 2Configure Voice and Video Communication for Cloud-Based Deployments.  

          Configure via WebEx.

           
          Step 3Configure Voicemail for Cloud-Based Deployments
           

          Configure via WebEx.

           
          Step 4Configure conferencing.    
          Step 5Configure the Clients.    
          Step 6Get Certificates Signed by Certificate Authority.  

          If there is a delay after you request CSRs, you may wish to request them before configuring services, and then apply the certificates prior to installing the client.

           
          Step 7Configure Service Discovery.    
          Step 8Install the Clients.    

          Deployment and Installation Workflow for Phone Only Mode with CUCM 9.x and Later

          Procedure
             Command or ActionPurpose
            Step 1Set Up Directory Synchronization and Authentication.  

            Configure synchronization and authentication with your corporate directory server.

             
            Step 2Configure Voice and Video Communication.  

            Configure voice and video communication for your deployment.

             
            Step 3Configure Voicemail.  

            Configure voicemail for your deployment.

             
            Step 4Configure Conferencing.  

            Configure conferencing for your deployment.

             
            Step 5Configure the Clients.  

            User experience and client features are controlled using a configuration file. Creation of a configuration file is integral part of application deployment.

             
            Step 6Install the Clients.  

            Additional client customization can be performed during the installation of Cisco Jabber for Windows and Cisco Jabber for Mac.

             

            Server Configuration Workflows for User-Based Configuration

            This section describes how to configure an on-premises deployment of Cisco Jabber using Cisco Unified Communications Manager 9.x and later based on the central action of user creation. This section is divided into three parts:

            • Pre-user creation tasks

            • User creation tasks

            • Post-user creation tasks

            Pre-User Creation Workflow

            Before You Begin

            This workflow assumes you have already successfully installed and deployed Cisco Unified Communications Manager, Cisco Unity Connection, and any other supporting services. It is beyond the scope of this document to describe the installation and configuration of these services. Refer to the appropriate documentation suites for information on these tasks before continuing.

            Procedure
               Command or ActionPurpose
              Step 1Planning Considerations.  

              Plan your deployment by considering what types of technologies you'll need to use to service your users.

               
              Step 2Hardware Requirements.  

              Plan your deployment by considering if your current hardware meets Cisco Jabber requirements.

               
              Step 3Software Requirements.  

              Plan your deployment by considering if you current software meets Cisco Jabber requirements.

               
              Step 4Contact Sources.  

              Plan your deployment by considering which contact source type you'll use with Cisco Jabber.

               

              User Creation Workflow

              Before You Begin

              This section covers individual tasks pertaining to user and device creation. See the Cisco Unified Communications Manager Bulk Administration Guide for your release of Cisco Unified Communications Manager for information about the bulk creation of users and device assignment.

              Procedure
                 Command or ActionPurpose
                Step 1Set Up Directory Synchronization and Authentication.  

                Configure synchronization and authentication with your corporate directory server.

                 
                Step 2Configure IM and Presence Service.  

                Configure IM and Presence Service for your deployment.

                 
                Step 3Configure Voice and Video Communication.  

                Configure voice and video communication for your deployment.

                 
                Step 4Configure Voicemail. 

                Configure voicemail for your deployment.

                 
                Step 5Configure Conferencing.  

                Configure conferencing for your deployment.

                 

                Post-User Creation Workflow

                Before You Begin

                This section covers tasks that are performed after users and devices have been provisioned.

                Procedure
                   Command or ActionPurpose
                  Step 1Configure the Clients.  

                  User experience and client features are controlled using a configuration file. Creation of a configuration file is integral part of application deployment.

                   
                  Step 2Install the Clients.  

                  Additional client customization can be performed during the installation of Cisco Jabber for Windows and Cisco Jabber for Mac.