Step 1
| Gather basic
contact information:
- Company name and ID
- Primary contact name,
telephone number and email address
|
Step 2
| Gather basic
country dial plan information:
- ISO 3166 Alpha-3 country
code. This is a 3-digit code. Example: Australia = AUS. Refer to
http://countrycodes.org/.
- ISO 3166-1 Numerical
country code, for example Belize = 84. Refer to
http://countrycodes.org/.
- Dialing plan type:
- OPEN—Uses different
dialing arrangement for local and long distance telephone calls.
- CLOSED—The subscriber's
full number is used for all calls, even in the same area.
|
Step 3
| Determine the
user locale for the country.
http://software.cisco.com/download/release.html?mdfid=284329957&
flowid=33682&softwareid=282074333&release=9.0%281.1000-1%29&
relind=AVAILABLE&rellifecycle=&reltype=all
|
Step 4
| Determine the
network locale for the country.
These are the
tones and cadence for a particular country. Default is English, United States.
Network locale is identified in the
Cisco Unified
Communications Manager.
|
Step 5
| Determine the
PSTN access number used in the country.
The PSTN
prefix is defined on a country basis. It is specified for each service provider
for each country and applies to all customer locations in a country. When the
caller dials a PSTN number with a PSTN access prefix (typically a 9 in the
United Kingdom and United States), this tells the dial plan that the caller is
making an off-net call. When the caller dials the PSTN breakout number, the
dial plan routes the call to the correct PSTN breakout location, whether it is
a central or a local PSTN gateway.
|
Step 6
| Determine
National Dialing prefix (NDD) used in the country.
The NDD
prefix is the access code used to place a call within that country from one
city to another (when calling another city in the same vicinity, this may not
be necessary). Refer to
http://www.exportbureau.com/telephone_codes/international_dialcode.html.
|
Step 7
| Determine
International Dialing prefix (International Direct Dialing) used in the
country.
An
international call prefix is the part of a telephone number used to dial out of
a country when making an international call. It is synonymous with
international access code or exit code. Refer to
http://en.wikipedia.org/wiki/List_of_international_call_prefixes.
|
Step 8
| Determine
which of the following call types will be used for local breakout (LBO):
- International
Dialing—Dialing to another country
- National Dialing—Dialing
within the country
- Subscriber Dialing—Local
dialing
- Emergency Dialing—Dialing
to emergency services such as police, fire, ambulance
- Freephone/Toll free
Dialing/Special Services—Any customers can dial the same number to reach a
business subscribing to a number with no charge to the calling party. For
example, 800 or 866 toll-free dialing in Canada and the United States, or
Freephone service in most other countries.
- Mobile Dialing—In many
countries, mobile phones are assigned dedicated mobile phone codes within the
country's telephone numbering plan. Some countries that do not use area codes
allocate specific number ranges to mobile phones that are easily
distinguishable from landlines. One exception is the North American Numbering
Plan which assigns subscriber numbers to mobile phones within geographic area
codes, and are not easily distinguishable from landlines.
- Personal Communications
Service (PCS) networking—Several types of wireless voice and wireless data
communications systems, typically incorporating digital technology, providing
services similar to advanced cellular mobile or paging services. PCS can also
be used to provide other wireless communications services, including services
that allow people to place and receive communications while away from their
home or office, as well as wireless communications to homes, office buildings
and other fixed locations.
- Premium Rate Dialing
(blocked)—Telephone numbers for telephone calls during which certain services
are provided that create additional charges to the caller's bill. Blocking
services are offered to allow telephone customers to prevent access to these
number ranges from their telephones.
- Service Calls—Number
assignments that are typically distributed to public safety professionals in
order to resolve, correct or assist in a particular situation. This may be
emergency services, or information or assistance services such as Operator
assistance.
|
Step 9
| For each of
the selected Call Types, determine which of the following prefixes you require
(as many as apply):
- Carrier Access Code
(CAC)—Gives telephone users the possibility of opting for a different carrier
on a call-by-call basis - sometimes called 10-10 calls.
- Calling Line
Identification Presentation (CLIP)—Transmits a caller's number to the called
party's telephone equipment during the ringing signal or when the call is being
set up but before the call is answered.
- Calling Line
Identification Restriction (CLIR)— Enables restriction of the per-line calling
line identification presentation setting.
- Combination CAC and CLIR.
- Combination CAC and CLIP.
|
Step 10
| For each
pattern, determine if you want AllDay hours or StandardHours in this partition.
The generic Cisco HCS model supports two time periods: AllDay (Monday - Sunday:
00:00 to 24:00) or StandardHours (Monday - Friday: 07:00 to 18:00).
|
Step 11
| For each
pattern, determine if you want blocking in this partition.
|
Step 12
| Determine
Carrier Access Code (CAC) if applicable. Gives telephone users the possibility
of opting for a different carrier on a call-by-call basis. These consist of the
digits 101 followed by the four-digit CIC. The CAC is dialed as a prefix
immediately before dialing a long-distance phone number.
|
Step 13
| Determine
subscriber (local dialing) dial plan patterns.
|
Step 14
| Determine
service codes dial plan pattern, if applicable.
|
Step 15
| Determine
Freephone /Toll Free dial plan patterns, if applicable.
|
Step 16
| Determine
Premium Dialing dial plan patterns, if applicable.
|
Step 17
| Determine
Mobile Dialing dial plan patterns, if applicable.
|
Step 18
| Determine
Carrier Select dial plan patterns, if applicable.
|
Step 19
| Determine
Special Rate dial plan patterns, if applicable.
|
Step 20
| Determine
Personal Communications Service (PCS) Number dial plan patterns, if applicable.
|
Step 21
| Determine if
you require Calling Line Identification Presentation (CLIP) If applicable.
Transmits a caller's number to the called party's telephone equipment during
the ringing signal or when the call is being set up but before the call is
answered.
|
Step 22
| Determine your
Primary Emergency Number.
Different
countries around the world have a single emergency number that is used
throughout the entire country; for example, 911 in the USA, 999 in the UK, and
000 in Australia. If your country has several emergency numbers, you need to
know the most important emergency number.
|
Step 23
| Determine the
three highest priority emergency numbers.
|
Step 24
| Determine the
rest of the emergency numbers required (as many as apply to a maximum of 12).
|
Step 25
| Determine
whether each pattern is needed for Survivable Remote Site Telephony (SRST).
|
Step 26
| Determine if
you plan to enforce E.164 rules for a new country dial plan. If yes, determine
the following:
- Minimum area code length
- Maximum area code length
- Minimum local number
length
- Maximum local number
length
|
Step 27
| Determine if
you want outgoing prefix digits converted to E.164.
|
Step 28
| Determine if
you want Cisco to manage routing transformation for the called number.
Note
| If you want
customized routing, you will need to contact Cisco Advanced Services.
|
|
Step 29
| Determine if
you want Cisco to generate a Plus Dialing National pattern.
|
Step 30
| Determine if
you want Cisco to generate a Plus Dialing International pattern.
|