About Campaign Manager Reports
The Reports module of Campaign Manager gives a bird's eye view of the entire application. Webex Contact Center uses the following following types of reports:
Cisco Webex Contact Center Campaign Manager Reports Guide
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- December 2, 2020
Chapter: Get Started with Campaign Manager Reports
Get Started with Campaign Manager Reports
Campaign Manager Prerequisites
You organization administrator must enable the optional Campaign Manager module for your organization. You can use Campaign Manager from Cisco Webex Contact Center Management Portal.
Webex Contact Center Management Portal requires the following setup:
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Microsoft Windows 10:
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Chrome V76.0.3809 and higher
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Firefox ESR 68 and higher
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Microsoft Edge V42.17134 and higher
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Mac OS X:
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Chrome V76.0.3809 and higher
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Firefox ESR 68 and higher
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Chromebook:
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Chromium v73 and higher
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Chrome V76.0.3809 and higher
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Also, ensure that you configure the following browser options:
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Clear Browser cache before deploying the current release of Management Portal for the first time.
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Enable cookies.
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Set security level to Medium.
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Enable the Show Pictures option.
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Disable Pop-up Blocker.
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Enable Javascript.
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