Webex Calling Integration Task Flow
To integrate Webex Calling with Webex Contact Center and map the DNs:
Before you begin
This feature is only applicable to customers with the Webex Calling subscription.
Partner administrator can use the article Get Started with Cisco Webex Contact Center and onboard customers by selecting the Webex Calling option.
Dial numbers must be configured as recommended in the Webex Calling article Manage Number in Location.
Once the dial numbers are added, map them to the Entry Point. For more details, see Entry Point Mappings.