Cisco Contact Center Solutions and Unified Communications Manager Solution Configuration Guide for Remote Expert Mobile Release 11.6(1)
- Updated:
- August 7, 2017
Book Table of Contents
- Preface
- Remote Expert Mobile Solution Overview and Design
- Prerequisites
- Remote Expert Mobile Solution Configuration
- Video on Hold
- Video Recording
- Video-in-Queue
- Call Context
- Finesse Expert Assist Gadget
- Expert Assist Console
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