Change History
This table lists changes made to this guide. Most recent changes appear at the top.
Change |
See |
Date |
---|---|---|
Edge Chromium (Microsoft Edge) updates | Browser Settings and Single Sign-On | Dec, 2020 |
Updated the chapter to include details about adding and configuring Media Servers. |
Media Server | |
Added a chapter for Avaya support. |
Avaya Support |
July 2019 |
Added a chapter for ICM-to-ICM Gateway support. |
ICM to ICM Gateway Support |
|
Initial Release of Document for Release 12.0 |
January 2019 |
|
Added a chapter for the Business Hours feature. |
Business Hours |
|
As the Outbound Option configuration are performed in Unified CCE Administration, removed any references to Configuration Manager tools. |
Outbound Option |
|
Unified CCE Administration supports Context Service registration for Cisco Unified CVP, Cisco Finesse, SocialMiner, and ECE servers in a single operation. |
Context Service |
|
Courtesy Callback and Post Call Survey are configurable through Unified CC Administration. |
Post Call Survey Couresty Callback |