Packaged CCE can support IPv6 connections for agent and supervisor Finesse desktops and phones. An IPv6-enabled deployment can use either all IPv6 endpoints or a mix of IPv4 and IPv6 endpoints. Servers that communicate with these endpoints can accept both IPv4 and IPv6 connections. Communication between servers continues to use IPv4 connections.
This chapter contains the configuration procedures that you perform for IPv6-enabled deployments.