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Cisco Packaged Contact Center Enterprise Reporting User Guide Release 11.5(1)
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Two types of help
are available for a report in Cisco Unified Intelligence Center.
Application-specific help: This help content explains how to use
Unified Intelligence Center in general.
help: This help content explains how to use the report itself. The help can
describe the fields or provide details of the relationship between the fields,
or it can explain how to interpret the data in the report. This help is
available only if it has been created for the report. To know more about how to
attach help to a report, see Configure Online Help for a Report in
Unified Intelligence Center Report Customization Guide available here:
To get help on
Cisco Unified Intelligence Center, go to the tab on which on you need help. In
the top right corner, click
Help. The help content related to the tab displays
in a separate browser window.
To get help on a
report, follow these steps.
content that is bundled with the report displays in a separate browser window.