Packaged CCE Lab Only Deployment Components
![]() Note |
For information about upgrading your lab system, see the Cisco Packaged Contact Center Enterprise Installation and Upgrade Guide at http://www.cisco.com/c/en/us/support/customer-collaboration/packaged-contact-center-enterprise/products-installation-guides-list.html. |
Packaged CCE Lab Only deployments are configured as simplex systems; all components are installed on Side A, and there is no Side B.
The Lab Only deployment must consist of the following components:
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1 Unified CCE Rogger
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1 Unified CCE AW-HDS-DDS
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1 Unified CCE PG
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1 Cisco Unified CVP Ops Console Server, co-located with a Cisco Unified CVP Call Server, Cisco Unified CVP Media Server, and Cisco Unified CVP VXML Server.
Note
- To configure Unified CVP and Unified CVP OAMP on the same server, pass the "labmode" flag to the setup executable when installing OAMP.
- After initializing the deployment in Unified CCE Administration, you must restart the Unified CVP Server.
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1 Cisco Unified CM, functioning as a combined Publisher and Subscriber
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1 Cisco Unified Intelligence Center, functioning as a combined Publisher and Subscriber
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1 Cisco Finesse, functioning as both a Publisher and Subscriber
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Gateways
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Cisco SocialMiner
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Cisco Unified CVP Reporting
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Cisco MediaSense
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Cisco Enterprise Chat and Email
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3rd Party Multichannel
![]() Note |
In the System Inventory, the status rules that apply to machines outside of the Packaged Contact Center Enterprise Lab Only deployment will return a status of blocked. |