a web-based user interface for administrative activities, such as adding and
configuring MediaSense servers, managing users, and checking and configuring
storage management parameters.
The interface also
provides access to support system serviceability functions that are required to
service the product. MediaSense offers most of these functions through the Real
Time Monitoring Tool (RTMT), which is similar to Unified Communications Manager
and other Cisco voice products. RTMT is a thick client that can be downloaded
onto any Microsoft Windows system (other operating systems are not supported)
from the MediaSense serviceability web pages.
RTMT provides the
Collecting log files of
specific types and specific time periods from MediaSense servers. Remote log
browsing is also available so that logs can be viewed without having to
(including system conditions). System conditions are service-impacting
conditions, such as the temporary or permanent outage of a server or critical
subsystem, an overload condition, or loss of connectivity to a dependent
service. Events that raise or clear system conditions may also be sent to a
SYSLOG server or trigger proactive notifications to be sent by email.
Displaying and graphing a
large array of both system and application level counters, statistics, and
performance measurements including the amount of space in use on the media
partitions and the number of recordings in progress at any given time. RTMT
also allows thresholds to be configured for these values that when cross over
create an entry on the Alerts screen. As with system conditions, these alerts
can also be sent to a SYSLOG server or trigger proactive notifications to be
sent by email.
RTMT, MediaSense provides a specialized browser-based Serviceability user
interface that provides administrators with the following capabilities:
activating, and deactivating individual services.
Selecting the level and
type of information that gets written to log files.
Requesting heap memory and
Accessing other MediaSense
servers in the cluster.
Downloading RTMT for
supports a command line interface (CLI) for many additional service functions.
Administrators of the Unified Communications Manager will already be familiar
with most of these functions.