MediaSense Release Notes, Release 10.5(1)_SU1
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Release Notes
New Functionality for Release 10.5(1)_SU1
In-Browser Playback
These functionalities are added to MediaSense 10.5(1)_SU1.
MediaSense 10.5(1)_SU1 introduces an in-browser playback of a recording using the HTML5 playback feature of the browser. For in-browser playback, there is no need to download the recording or manage security certificate issues. In the MediaSense Search and Play application, click the recording you want to play back. An in-browser player appears at the bottom of the selected recording displaying the progress of the playback. For more information, see the MediaSense User Guide at http://www.cisco.com/c/en/us/support/customer-collaboration/mediasense/products-user-guide-list.html
Finesse AgentInfo gadget is present on the Finesse Agent desktop that conveys agent information from Finesse to MediaSense. When an agent signs in to the Finesse Agent desktop, the gadget signs in to the MediaSense server and provides information about the agents' login Id, login extension, first name, and last name. It also keeps track of the time the agent signs in and out.
For more information, see the MediaSense User Guide at http://www.cisco.com/c/en/us/support/customer-collaboration/mediasense/products-user-guide-list.html .
Upgrades
Downloading Software for an Upgrade to MediaSense 10.5(1)_SU1
The upgrade application posted on Cisco.com can be used only to upgrade to MediaSense 10.5(1)_SU1; it cannot be used to install a new MediaSense 10.5(1)_SU1 server.
You can download the following file to upgrade to MediaSense 10.5(1)_SU1.
UCSInstall_MCP_10.5.1.12001-136.sgn.iso
The file is available at http://software.cisco.com/download/release.html?mdfid=283613140&softwareid=284140547&release=10.5(1)&relind=AVAILABLE&rellifecycle=&reltype=latest
The upgrade software and the virtual machine templates can be downloaded from http://software.cisco.com/download/type.html?mdfid=283613140&i=rm.
Caveats
Open defects are those that Cisco plans to fix in a future product release, resolved defects are those that have been fixed since the last release, and closed defects have been closed without resolution in the current release.
Open Defects
The defects listed in the following table are open in Release 10.5(1)_SU1. Consult the release note enclosure for each defect for more information about possible workaround and explanations.
Resolved Defects
The defects listed in the following table were resolved in Release 10.5(1)_SU1.
Defect ID Severity Description Moderate
Procedure for Server IP Address Changes does not work when nodes are added to a cluster defined by an IP address
Moderate
MediaSense audio recording is out of sync when downloaded through an ExportRaw API.
Moderate
User is logged out of MediaSense Search and Play after 30 minutes even when the recordings are being played back during these 30 minutes.
Moderate
When a user searches for a recording between two dates in MediaSense Search and Play, the date changes only after 5:00 a.m. Thus, giving incorrect data.
Moderate
TotalUsedAudioPortsExceedsCapacity alert condition incorrectly shown as a critical error.
Closed Defects
The defects listed in the following table were closed without resolution in Release 10.5(1)_SU1. Consult the release note enclosure for each defect for more information.
Bug Search Tool
If you have an account with Cisco.com, you can use Cisco's Bug Search tool to find detailed information about defects.
To use the Bug Search tool, visit https://www.cisco.com/cisco/psn/bssprt/bss.
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