Cisco MediaSense

Cisco MediaSense Documentation Guide, Release 10.5(1)_SU1

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Release Notes and Guides

Release Notes and Guides

Release Notes

Release Notes are published when Cisco MediaSense is shipped. They describe new and changed features and identify open and resolved defects. They also provide a link to the Bug Search Tool so that you can view information about defects.

You can find a link to the Release Notes for Cisco MediaSense at http:/​/​​c/​en/​us/​support/​customer-collaboration/​mediasense/​products-release-notes-list.html on

User Guide

The Cisco MediaSense User Guide is written for system administrators who have the domain-specific knowledge required to install, set up, configure, maintain, and troubleshoot the Cisco MediaSense system. Experience or training with Java is required to make best use of the capabilities of the Cisco Unified Communications family of products.

You can find a link to the Cisco MediaSense User Guide at http:/​/​​c/​en/​us/​support/​customer-collaboration/​mediasense/​products-user-guide-list.html on

Developer Guide

The Cisco MediaSense Developer Guide provides a brief overview of MediaSense, introduces programmers to developing and using MediaSense applications, and describes the format and uses of the MediaSense Application Programming Interface (API).

This guide is intended for system integrators and developers who want to use Cisco MediaSense to integrate with other Unified Communications software or any third-party software.

You can find a link to the Developer Guide for Cisco MediaSense at http:/​/​​c/​en/​us/​support/​customer-collaboration/​mediasense/​products-programming-reference-guides-list.html on

Design Guide

The Design Guide provides a design reference for Cisco MediaSense characteristics and features.

Specifically, Design Guide provides information about:

  • Codecs supported

  • Metadata Database and the MediaSense API

  • Disk Space Management

  • System Resiliency and Overload Protection

It also discusses deployment models and the following topics:

  • Solution Environments

  • High Availability

  • Security

  • Reporting and Call Correlation

  • Serviceability and Administration

  • Best Practices

You can find a link to the Cisco MediaSense Design Guide at http:/​/​​c/​en/​us/​support/​customer-collaboration/​mediasense/​products-implementation-design-guides-list.html.

Open Source Licensing Guide

The Open Source Licensing Guide contains the licenses and notices for the open source software that is used in Cisco MediaSense.

With respect to the free/open source software listed in this document, if you have any questions or want to receive a copy of the source code to which you are entitled under the applicable free/open source license(s) such as the GNU Lesser/General Public License, please email Cisco at

You can find a link to the Open Source Software Used In Cisco MediaSense at http:/​/​​c/​en/​us/​support/​customer-collaboration/​mediasense/​products-licensing-information-listing.html on

Troubleshooting Tips Wiki

The Troubleshooting Tips for Cisco MediaSense wiki provides tips for handling issues in the following categories:
  • API

  • Administration

  • Configuration

  • Database

  • General

  • Installation

  • Upgrade

  • Recording

  • Real-time Monitoring Tool (RTMT)

  • Runtime

You can find the Troubleshooting Tips for Cisco MediaSense wiki at http:/​/​​wiki/​Troubleshooting_​Tips_​for_​Cisco_​MediaSense.

Virtualization Wiki

The Virtualization for Cisco MediaSense wiki includes product-specific information about topics such as deployments, VM-specific hardware requirements, and the Open Virtualization Archive (OVA) templates.

You can find the Virtualization for Cisco MediaSense wiki at http:/​/​​wiki/​Virtualization_​for_​Cisco_​MediaSense.

Compatibility Matrix

The Cisco MediaSense Compatibility Matrix wiki includes information about what versions of software, hardware, and applications are compatible for each MediaSense release.

You can find the Cisco MediaSense Compatibility Matrix wiki at http:/​/​​wiki/​Cisco_​MediaSense_​Compatibility_​Matrix.

Frequently Asked Questions (FAQs)

The Frequently Asked Questions for Cisco MediaSense wiki provides answers for some of the most common questions people have about Cisco MediaSense. For example, it covers questions about such things as correlating reference call IDs and associating calls with their appearances in other Cisco solution components.

You can find the Frequently Asked Questions for Cisco MediaSense wiki at http:/​/​​wiki/​FAQs_​for_​Cisco_​MediaSense.