The following sections contain compatibility information that applies to all
versions of CCE.
Unified CCE Compatibility with Service/Maintenance
Except where specifically noted otherwise (in the
tables below), Unified CCE supports all service/maintenance releases for
compatible component versions. Cisco recommends that you run the latest
available service/maintenance releases for Unified CCE components. For
more information on the Unified CCE software maintenance strategy, see
Software Release and Support Methodology: ICM/IPCC.
Component Versions Supported During Upgrade
This document lists component versions supported for
new installs and full upgrades. It does not list component versions that
may be temporarily supported during an upgrade period. Consult the
Cisco Unified Contact Center Enterprise Installation and Upgrade Guide
for your Unified CCE version for a list of any additional component
versions supported during upgrade.
Unified CCE Component End of Life Notices
Find out when a Cisco product has reached its
End of Life and what product upgrade and substitution options.
Because this guide lists component versions until they reach
last-date-of-support (the final stage in the end-of-life process) some
of the component versions listed herein may have reached end-of-sale or