The SIP Dialer installation process installs an empty template file named DNPHost in the
\icm\customerInstanceName\Dialer directory. This file defines the static route mappings of a
dialed number wildcard pattern to the IP address or host name with which an agent phone or CTI
Route point is registered. For each static route you define, add a row
in the following format:
wildcard pattern, IP address or host name, description
7?????, 10.86.227.144, transferring outbound calls to agent extensions
86! , 10.86.227.186, for CTI Route Points on CUCM node1
4?????, gambino.cisco.com, transfer to IVR campaign
For single gateway deployments, the SIP Dialer reads the static routing info from DNPHost
and uses the information to construct the SIP REFER message. If the SIP Dialer
supports a voice gateway, the SIP Dialer loads DNPHost, validates the
routing entries, and sends an alarm if the file does not exist or is invalid.
See the installed DNPHost file template for additional information about its use.