limit on using Precision Queues with CVP's Courtesy Callback feature.
Reporting Clients topic
note on the bandwidth impact of G.711 for remote offices
note that the Unified CCE Administration web tool is only available through the
info on shutting down active PGs in the High Availability chapter.
some references to the deprecated Unified ICMH/CCH product.
Removed requirement for Event Minimization to use expanded limit of
Added Outbound SIP Dialer support for CUBE.
Added a limit of 10 combined reports running on any Unified Intelligence Center client.
June 8, 2016
About This Guide
This guide provides design considerations and guidelines for deploying Cisco Unified Contact Center Enterprise (Unified CCE). This guide assumes that you are familiar with basic contact center terms and concepts. Successful deployment of Unified CCE also requires familiarity with the information presented in the Cisco Collaboration System
Solution Reference Network Designs.
This guide is primarily for contact center designers and system administrators.
Descriptions of Unified CCE features, including configuration and use.
Cisco products may be modified or key processes may be
determined to be important. These are announced through use of the Cisco Field Alerts
and Cisco Field Notices. You can register to receive Field Alerts and
Field Notices through the Product Alert Tool on Cisco.com. This tool enables
you to create a profile to receive announcements by selecting all products of