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Change | Date |
---|---|
Clarification to Deprecated Features regarding Cisco Media Blender. |
November, 2015 |
Initial version for 11.0(1). | August, 2015 |
This guide explains features you can use in conjunction with Cisco Unified Contact Center Enterprise. For each feature, there is a description, procedures for initial setup, and details on the functionality the feature provides.
This guide is prepared for:
Subject | Link |
---|---|
Design considerations and guidelines for deploying a Unified CCE solution, including its various components and subsystems. |
Cisco Unified Contact Center Enterprise Design Guide at http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guides_list.html |
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This document uses the following conventions: