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| Change | Date |
|---|---|
Clarification to Deprecated Features regarding Cisco Media Blender. |
November, 2015 |
| Initial version for 11.0(1). | August, 2015 |
This guide explains features you can use in conjunction with Cisco Unified Contact Center Enterprise. For each feature, there is a description, procedures for initial setup, and details on the functionality the feature provides.
This guide is prepared for:
| Subject | Link |
|---|---|
|
Design considerations and guidelines for deploying a Unified CCE solution, including its various components and subsystems. |
Cisco Unified Contact Center Enterprise Design Guide at http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guides_list.html |
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What's New in Cisco Product Documentation, at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html.
Subscribe to What's New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation as an RSS feed and delivers content directly to your desktop using a reader application. The RSS feeds are a free service.
Cisco products may be modified or key processes may be determined to be important. These are announced through use of the Cisco Field Alerts and Cisco Field Notices. You can register to receive Field Alerts and Field Notices through the Product Alert Tool on Cisco.com. This tool enables you to create a profile to receive announcements by selecting all products of interest.
Log into www.cisco.com and then access the tool at http://www.cisco.com/cisco/support/notifications.html.
To provide comments about this document, send an email message to the following address: contactcenterproducts_docfeedback@cisco.com
We appreciate your comments.
This document uses the following conventions: