Post-Installation Tasks
After you install the Cisco HCS for Contact Center components, configure the customer instance for each deployment model that you choose. For more details on the customer instance configurations, see Configure Customer Instance chapter in Configuring Guide for Cisco HCS for Contact Center https://www.cisco.com/c/en/us/support/unified-communications/hosted-collaboration-solution-contact-center/products-installation-guides-list.html.
Before you configure the customer instance, do:
-
Clone and OS customization
-
Automated cloning and OS customization
-
Manual cloning and OS customization
For more information on these steps, see Configuring Guide for Cisco HCS for Contact Center https://www.cisco.com/c/en/us/support/unified-communications/hosted-collaboration-solution-contact-center/products-installation-guides-list.html.