Important Consideration
Note |
By default, Windows Defender is enabled on Windows Server 2016. Windows Server 2016 upgrade will prompt to uninstall the antivirus due to compatibility issue with Windows Defender. To proceed with the upgrade, uninstall the antivirus. For more information on Windows Defender antivirus compatibility, see https://docs.microsoft.com/en-us/windows/security/threat-protection/windows-defender-antivirus/windows-defender-antivirus-compatibility. Before proceeding with ICM application installation, ensure that you follow the antivirus guidelines specified in the Section, Antivirus Guidelines of the Security Guide for Cisco Unified ICM/Contact Center Enterprise at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-installation-and-configuration-guides-list.html. |