If the AW-HDS-DDS
side A can access only the key management system but not the rest of Context
Service, registration succeeds. However, deregistration fails because the
cluster was not created.
Check the Context
Service logs on the Side A AW-HDS-DDS at:
C:\icm\tomcat\logs\ContextService.*.log. If the
cluster was not created, the SDK logs provide information similar to this:
0000000111: *.*.*.*: Aug
12 2016 10:46:59.835 -0400: %_Thread-25-6-com.cisco.thunderhead.RESTClient:
Error on CREATE: https://hercules-a.wbx2.com/v1/connectors
0000000112: *.*.*.*: Aug
12 2016 10:46:59.835 -0400: %_Thread-25-3-com.cisco.thunderhead.RESTClient:
Error: try #1: Exception trying to
org.apache.http.conn.HttpHostConnectException: Connect to
hercules-a.wbx2.com/*.*.*.*] failed: Connection timed out:
To fix this issue,
check to see if your server is up and running.
If you are still
unable to deregister, the Context Service SDK could be corrupt.
To recover the
corrupted Context Service SDK:
Stop the Cisco
Cisco Tomcat service.
Service directory is recreated. If the issue is still unresolved, contact Cisco