Settings
None.
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The
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None.
Name |
Type |
Notes |
ewt |
int |
The calculated estimated wait time for caller in queue. |
Name |
Notes |
done |
The element execution is complete and the value was successfully retrieved. |
error |
The element failed to retrieve the value. |
Studio Element Folder Name |
Class Name |
Cisco > Callback |
com.cisco.cvp.vxml.custelem.callback.EnterQueue |
Name (Label) |
Notes |
Event Type |
You can select Java Exception as event handler type. |
The output of the Customer_Lookup element can be in JSON format . To know more about parsing the JSON Data refer to "Parsing JOSN Data" section in User Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio.