Operations Guide for Cisco Unified Customer Voice Portal, Release 12.6(2)

Contents

A - C - E - G - I - L - O - R - S - T - U - V - W

Index

A

application logging, VoiceXML 1

C

call statistics

ICM Service 1

IVR service 1

SIP Service 1

CLI (for WSM)

access the CLI 1

create user 1

overview 1

various kinds of help for the CLI 1

configuring

logging 1

logging and event notifications 1

CVPLogMessages.properties file 1

CVPLogMessages.xml file

editing 1

E

event statistics

viewing 1

events

notifications, configuring 1

severity levels for 1

SNMP raise/clear 1

using logs to interpret 1

exporting Operations Console certificate to a file 1

G

gateway

statistics 1

I

ICM Service

statistics 1

infrastructure statistics

descriptions 1

IVR Service

statistics 1

L

licensing

statistics 1

log messages

CVPLogMessages.xml 1

logging and event notifications, configuring 1

logs

using to interpret events 1

logs, VXML Server 1

O

Operations Console

viewing event statistics 1

R

recording Unified CVP system-specific information 1

Reporting Server

statistics 1

resource properties file 1

S

severity

log messages 1

of events 1

SIP Service call statistics 1

SNMP

raise/clear events 1

raise/clear mappings 1

statistics

gateway 1

ICM service 1

infrastructure 1

IVR Service 1

licensing 1

Reporting Server 1

SIP Service 1

thread pool 1

VXML Server 1

syslog, using 1

system statistics

licensing 1

thread pool 1

T

thread pool statistics 1

U

using

logs to interpret events 1

syslog 1

V

VoiceXML application logging 1

VoiceXML logs 1

VXML Server

statistics 1

VXML Server logs

about 1

correlating Unified CVP/Unified ICME logs 1

W

Web Services Manager

create user 1

overview 1